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genpark-voice-call-dtmf-sip-telephony-router-skill

mcp
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SUMMARY

GenPark AI Agent Skill - PSTN/SIP voice telephony state machine managing DTMF tone decoders, call transfer handoffs and IVR navigation.

README.md

GenPark AI Agent Skill - Voice Call DTMF & SIP Telephony Router

PSTN/SIP voice telephony state machine managing DTMF tone recognition, IVR routing trees, and automated warm transfer handoffs.

Verified by GenPark AI and compatible with Model Context Protocol (MCP).

Architecture Diagram

graph TD
    A[SIP / WebRTC Inbound Call] --> B[Telephony State Machine: RINGING -> IN_CALL]
    B --> C[Interactive Voice Response IVR Engine]
    C --> D{DTMF Input Received}
    D -->|Digit 1 / 2 / 3| E[Route to Domain AI Agent Swarm]
    D -->|Digit 9| F[Initiate Warm SIP REFER to Human Operator]
    D -->|Invalid Digit| G[Play Fallback Audio Prompt]

Features

  • Robust Telephony FSM: Deterministically handles call states (RINGING, IN_CALL, WARM_TRANSFERRING, TERMINATED).
  • DTMF Tone Parsing: Maps dial-pad inputs to multi-agent workflows.
  • Zero External Dependencies: Standard library Python 3.9+.

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