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ictdialer-mcp

mcp
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SUMMARY

MCP server for ICTDialer — monitor cloud auto-dialer campaigns and start/stop them. By ICT Innovations.

README.md

ictdialer-mcp

A Model Context Protocol server for
ICTDialer — the cloud auto-dialer and predictive-dialer
platform from ICT Innovations. ICTDialer.com is the
hosted edition of ICTContact and runs the same engine, so this server speaks that API.

It lets an AI assistant monitor outbound campaigns — list them, check status, read
summaries and per-call results — and, only when you turn writes on, start and stop
them.

Install

npx -y ictdialer-mcp      # no install
npm install -g ictdialer-mcp

Requires Node.js 18 or newer.

Configure

Variable Required Default
ICTDIALER_BASE_URL yes Server base URL, without the /rest suffix, e.g. https://your-ictdialer
ICTDIALER_USERNAME yes API account username
ICTDIALER_PASSWORD yes Password for that account
ICTDIALER_MCP_ALLOW_WRITE no false Unlock start/stop campaign (see Safety)
ICTDIALER_TIMEOUT_MS no 30000 Per-request timeout
ICTDIALER_TLS_INSECURE no false Skip TLS verification — self-signed test servers only

Claude Desktop example

{
  "mcpServers": {
    "ictdialer": {
      "command": "npx",
      "args": ["-y", "ictdialer-mcp"],
      "env": {
        "ICTDIALER_BASE_URL": "https://your-ictdialer",
        "ICTDIALER_USERNAME": "admin",
        "ICTDIALER_PASSWORD": "your-password"
      }
    }
  }
}

Tools

Read tools are always available:

Tool What it does
ictdialer_list_campaigns List campaigns (id and name)
ictdialer_campaign_status Live status of a campaign (running, stopped)
ictdialer_campaign_summary Totals: answered, failed, human vs machine
ictdialer_campaign_result Per-call results (contact, response, AMD, DNC)

Write tools appear only when ICTDIALER_MCP_ALLOW_WRITE=true:

Tool What it does
ictdialer_start_campaign Launch a campaign — begins live outbound calling
ictdialer_stop_campaign Stop a running campaign

Safety

The server is read-only by default. Starting a campaign begins live outbound
calling and can cost real money, so ictdialer_start_campaign and
ictdialer_stop_campaign are not registered at all unless you set
ICTDIALER_MCP_ALLOW_WRITE=true.

How it connects

ICTDialer exposes a form-encoded RPC API at {base}/rest/<Method>. Each call carries
the account username and password; the server sends those for you. There is no separate
token to provision.

About

Built by Tahir Almas at ICT Innovations — the team behind
ICTDialer, ICTContact, ICTBroadcast, ICTFax and ICTPBX. Learn more at
ictdialer.com.

MIT licensed. Issues and PRs welcome at
github.com/ictinnovations/ictdialer-mcp.

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