Open BSP API

The Open Business Service Provider API integrates with the WhatsApp Business Platform. It is built with Deno 🦕, powered by Postgres 🐘 and runs on Supabase ⚡ for scalable, modern backend infrastructure.

Open BSP is designed for both individual businesses and service providers. You can use it to manage your own WhatsApp messaging, or leverage its features to become a Meta Business Partner and offer WhatsApp messaging services to other organizations.

Sign up for a free account (requires a Google account) and try it out at web.openbsp.dev!

🚀 Powering production-grade AI agents at Mirlo.com

User Interface

For a complete web-based interface to manage conversations check out the companion project:

🖥️ Open BSP UI — A modern, responsive web interface built with React and Tailwind.

Description

Open BSP API is a multi-tenant platform that connects to the official WhatsApp API to receive and send messages, storing them in a Supabase-backed database.

Core features

• 🤝 Meta Business Partner ready: Built to facilitate the transition to an official solution provider.
• 🔗 WhatsApp account Coexistence: Connect existing WhatsApp Business accounts via Embedded Signup.
• 🏢 Multi-tenant architecture: Native support for multiple organizations with isolated environments.
• 🔌 External integration: Seamlessly connect with external services using webhooks and the API.

AI agents

Create lightweight agents or connect to external, more advanced agents using different protocols like a2a and chat-completions. Lightweight agents can use built-in tools:

• MCP client
• SQL client
• HTTP client
• Calculator

[!IMPORTANT]
This project prioritizes a decoupled architecture between communication and agent logic. Advanced agents built with frameworks like the OpenAI SDK or Google ADK should be deployed as external services.

Media processing

Interpret and extract information from media and document files, including:

• Audio
• Images
• Video
• PDF
• Other text-based documents (CSV, HTML, TXT, etc.)

Claude Code plugin

The OpenBSP plugin gives Claude Code full API access and optionally bridges WhatsApp messages in real-time. Claude can query contacts, conversations, templates, and more via the query tool, and reply to WhatsApp messages via the reply tool.

Install the plugin:

/plugin marketplace add matiasbattocchia/open-bsp-api
/plugin install openbsp@matiasbattocchia-open-bsp-api

On first run, a browser opens for Google sign-in (same account as the web UI). Then configure allowed contacts for the WhatsApp channel:

/openbsp:config contacts add 5491155551234

No contacts are forwarded until explicitly added (secure by default). API access works regardless of channel configuration. See plugin/README.md for full documentation.

MCP server

The mcp Edge Function exposes an MCP server over SSE, giving agentic access to the WhatsApp API from clients like Claude Desktop or other agent platforms.

For the hosted version at web.openbsp.dev, the MCP server URL is:

https://nheelwshzbgenpavwhcy.supabase.co/functions/v1/mcp

Authentication uses the Authorization: Bearer <API_KEY> header. Get it from OpenBSP > Settings > API Keys.

Optionally, Allowed-Contacts and Allowed-Accounts headers restrict which phone numbers the key can access.

Claude Desktop configuration (claude_desktop_config.json):

{
  "mcpServers": {
    "openbsp": {
      "url": "https://nheelwshzbgenpavwhcy.supabase.co/functions/v1/mcp",
      "headers": {
        "Authorization": "Bearer <API_KEY>"
      }
    }
  }
}

Available tools:

Deployment

[!NOTE]
No local environment is required to deploy this project. This is a close approach to a one-click deploy to Supabase.

1. Create a Supabase project (5 min)
2. Fork me from the main branch (1 min)
3. Configure the following secrets and variables for GitHub Actions in your repository settings (7 min)
4. Re-run the Release action (1 min)

You are live! 🚀

Secrets

[!TIP]
Create the secrets at GitHub > Repository > Settings ⚙️ > Secrets and variables *️⃣ > Actions > Secrets

• SUPABASE_ACCESS_TOKEN: A
  personal access token
• SUPABASE_DB_PASSWORD
• SUPABASE_SERVICE_ROLE_KEY: you can use a secret key instead of the legacy service role key

Variables

[!TIP]
Create the variables at GitHub > Repository > Settings ⚙️ > Secrets and variables *️⃣ > Actions > Variables

• SUPABASE_PROJECT_ID
• SUPABASE_SESSION_POOLER_HOST: it is like aws-0-us-east-1.pooler.supabase.com

Release

[!TIP]
Go to GitHub > Repository > Actions ▶️ > Release

1. Click Run workflow

WhatsApp Integration

To connect your OpenBSP project to the WhatsApp API, you'll need to setup a Meta App with the WhatsApp product and configure the following Edge Functions secrets. You can set these up in two ways:

• Direct configuration: Add them directly in your Supabase dashboard at Supabase > Project > Edge Functions > Secrets.
• GitHub Actions: Set them as GitHub Actions secrets in your repository settings and re-run the Release action to automatically deploy them.

Secrets

• META_SYSTEM_USER_ID
• META_SYSTEM_USER_ACCESS_TOKEN
• META_APP_ID
• META_APP_SECRET
• WHATSAPP_VERIFY_TOKEN

Follow these steps to obtain the required credentials.

There is quiet a Meta nomenclature of entities that you might want to get in order to not to get lost in the platform.

• Business profile - This is the top-level entity, represents a business. Has users and assets.
• User - Real or system users. System users can have access tokens. Users belong to a business portfolio and can have assigned assets.
• Asset - WhatsApp accounts, Instagram accounts, Meta apps, among others. Assets belong to a business portfolio and are assigned to users.
• App - An asset that integrates Meta products such as the WhatsApp Cloud API.
• WhatsApp Business Account (WABA) - A WhatsApp account asset, can have many phone numbers.
• Phone number - A registered phone number within the WhatsApp Cloud API. Belongs to a WABA.

For more details, refer to Cloud API overview.

1. Navigate to My Apps
2. Click Create App
3. Select the following options:
   • Use case: Other
   • App type: Business
4. Add the WhatsApp product to your app
5. Click Add API
6. Disregard the screen that appears next and proceed to the next step

1. Get into the Meta Business Suite. If you have multiple portfolios, select the one associated with your app
2. Go to Settings > Users > System users
3. Add an admin system user
4. Copy the ID → META_SYSTEM_USER_ID
5. Assign your app to the user with full control permissions
6. Generate a token with these permissions:
   • business_management
   • whatsapp_business_messaging
   • whatsapp_business_management
7. Copy the Access Token → META_SYSTEM_USER_ACCESS_TOKEN

For detailed instructions on system user setup, refer to the
WhatsApp Business Management API documentation.

1. Navigate to My Apps > App Dashboard
2. Go to App settings > Basic
3. Copy the following values:
   • App ID → META_APP_ID
   • App secret → META_APP_SECRET

Multiple Meta apps are supported by separating values with | (pipe) characters. For example: META_APP_ID=app_id_1|app_id_2 and META_APP_SECRET=app_secret_1|app_secret_2.

Part A

1. Within the App Dashboard
2. Go to WhatsApp > Configuration
3. Set the Callback URL to: https://{SUPABASE_PROJECT_ID}.supabase.co/functions/v1/whatsapp-webhook
4. Choose a secure token for WHATSAPP_VERIFY_TOKEN → Set it as the Verify token, but do not click Verify and save yet!
5. Ensure your Edge Functions environment variables are up-to-date
   • If you configured secrets directly in your Supabase dashboard, no further action is needed at this point
   • If you set secrets via GitHub Actions, re-run the Release action now to deploy them to your Edge Functions
6. Click Verify and save
7. Disregard the screen that appears next and proceed to the next step

Multiple Meta apps are supported by appending the query param ?app_id={META_APP_ID} to the callback URL. For example: https://{SUPABASE_PROJECT_ID}.supabase.co/functions/v1/whatsapp-webhook?app_id=app_id_2.

Part B

1. Within the App Dashboard
2. Go to WhatsApp > Configuration
3. Subscribe to the following Webhook fields:
   • account_update
   • messages
   • history
   • smb_app_state_sync
   • smb_message_echoes

Optionally, test the configuration so far. In the messages subscription
section, click Test. You should see the request in Supabase > Project > Edge Functions > Functions > whatsapp-webhook > Logs.

You might observe an error in the logs. This is an expected outcome at this stage; the simple fact that a log entry appears confirms that the webhook is successfully receiving events.

If you decide to add the test number,

1. Within the App Dashboard
2. Go to WhatsApp > API Setup
3. Click Generate access token (you can't use the one you got from step 2 here)
4. Copy these values:
   • Phone number ID
   • WhatsApp Business Account ID
5. Select a recipient phone number
6. Send messages with the API > Send message

The test number doesn't seem to fully activate to receive messages unless you send a test message at least once.

In order to add a production number,

1. Click Add phone number
2. Follow the flow
3. Navigate to WhatsApp Manager
4. Go to Account tools > Phone numbers
5. Copy these values:
   • Phone number ID
   • WhatsApp Business Account ID

For any number you add

Create an organization if you haven't done that already.

insert into public.organizations (name, extra) values
  ('Default', '{ "response_delay_seconds": 0 }')
;

Note the organization ID.

Register the phone number with your organization in the system.

insert into public.organizations_addresses (address, organization_id, service, extra) values
  ('<Phone number ID>', '<Organization ID>', 'whatsapp', '{ "waba_id": "<WhatsApp Business Account ID>", "phone_number": "<Phone number>" }')
;

Architecture

In the image, green boxes are external services, red are Edge Functions and
blue, database tables. White boxes, clients, connect to the API via one of the
Supabase
client libraries.

The system uses a reactive, function-based architecture:

1. A request from the WhatsApp API is received by the whatsapp-webhook function.
2. whatsapp-webhook processes the incoming message and stores it in the messages table.
3. An insert trigger on the messages table forwards the message to the agent-client function (incoming trigger).
4. agent-client builds the conversation context and sends a request to an agent API using the Chat Completions format.
5. agent-client waits for the agent's response and saves it back to the messages table.
6. An outgoing trigger on the messages table forwards the new message to the whatsapp-dispatcher function.
7. whatsapp-dispatcher processes the message and sends a request to the WhatsApp API to deliver it.

This event-driven flow ensures that each component is decoupled and scalable.

Edge Functions

WhatsApp

• whatsapp-webhook: Handles incoming webhook events from the WhatsApp Cloud API.
• whatsapp-dispatcher: Sends outbound messages to the WhatsApp Cloud API.
• whatsapp-manager: Integrates with the WhatsApp Business Management API for business and phone number management.

Agent

• agent-client: Orchestrates agent interactions, builds conversation context, and communicates with external agent APIs.

Database models

• users: Registered user in the application.
• organizations: Tenant entity; holds organization metadata.
• organizations_addresses: Organization's addresses per service; belongs to an organization.
• contacts: People associated with an organization (address book).
• conversations: Conversation between an organization_address and a contact_address for a service; belongs to an organization, optionally to a contact.
• messages: Messages within a conversation context; carries direction, type, payload, status, and timestamps.
• agents: Human or AI agents for an organization; optionally linked to an auth user.
• api_keys: API access keys scoped to an organization.
• webhooks: Outbound webhook subscriptions per organization.

Configuration

Organizations

export type OrganizationExtra = {
   response_delay_seconds?: number; // default: 3
   welcome_message?: string;
   authorized_contacts_only?: boolean;
   default_agent_id?: string;
   media_preprocessing?: {
      mode?: "active" | "inactive";
      model?: "gemini-2.5-pro" | "gemini-2.5-flash"; // default: gemini-2.5-flash
      api_key: string; // default GOOGLE_API_KEY env var
      language?: string;
      extra_prompt?: string;
   };
   error_messages_direction?: "internal" | "outgoing";
};

Agents

The spirit of this project has been to equiparate the experience of human and AI agents.

Human

Roles and privileges

• Owner — full control: manage organizations, manage integrations, invite/remove anyone
• Admin — operational control: manage conversations, create AI agents
• Member — standard usage: create conversations, use the chat features

AI

export type AgentExtra = {
   mode?: "active" | "draft" | "inactive";
   description?: string;
   api_url?: "openai" | "anthropic" | "google" | "groq" | string; // default: openai
   api_key?: string; // default: provider env var, i.e. OPENAI_API_KEY
   model?: string; // default: gpt-5-mini
   // TODO: Add responses (openai), messages (anthropic), generate-content (gemini).
   protocol?: "chat_completions" | "a2a"; // default: chat_completions
   assistant_id?: string;
   max_messages?: number;
   temperature?: number;
   max_tokens?: number;
   thinking?: "minimal" | "low" | "medium" | "high";
   instructions?: string;
   send_inline_files_up_to_size_mb?: number;
   tools?: ToolConfig[];
};

Local development

Requires Node 🐢 and Docker 🐋.

Database

npx supabase start

After editing the schema files, generate a migration

npx supabase db diff -f <migration_name>

Apply the migration to the local database

npx supabase migration up

Finally, update the types

npx supabase gen types typescript --local > supabase/functions/_shared/db_types.ts

REST API docs

Fetch the OpenAPI spec from PostgREST (requires the service role key):

curl "https://<project-id>.supabase.co/rest/v1/" -H "apikey: <service_role_key>" > openapi.json

Edge Functions

npx supabase functions serve

Roadmap

The roadmap includes support for new protocols:

• responses (OpenAI)
• messages (Anthropic)
• generation (Google)

Two more tools:

• Calendar (date calculator)
• Code execution (E2B)

An improved media preprocessor (more/different providers por document type) and more
types:

• DOC
• XLS