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ictbroadcast-mcp

mcp
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SUMMARY

MCP server for ICTBroadcast — monitor outbound voice/SMS/fax campaigns and start/stop them. By ICT Innovations.

README.md

ictbroadcast-mcp

A Model Context Protocol server for
ICTBroadcast — the voice, SMS and fax broadcasting
and call-center platform from ICT Innovations.

It lets an AI assistant monitor outbound campaigns — list them, check status, read
summaries and per-call results — and, only when you turn writes on, start and stop
them.

Install

npx -y ictbroadcast-mcp      # no install
npm install -g ictbroadcast-mcp

Requires Node.js 18 or newer.

Configure

Variable Required Default
ICTBROADCAST_BASE_URL yes Server base URL, without the /rest suffix, e.g. https://your-ictbroadcast
ICTBROADCAST_USERNAME yes API account username
ICTBROADCAST_PASSWORD yes Password for that account
ICTBROADCAST_MCP_ALLOW_WRITE no false Unlock start/stop campaign (see Safety)
ICTBROADCAST_TIMEOUT_MS no 30000 Per-request timeout
ICTBROADCAST_TLS_INSECURE no false Skip TLS verification — self-signed test servers only

Claude Desktop example

{
  "mcpServers": {
    "ictbroadcast": {
      "command": "npx",
      "args": ["-y", "ictbroadcast-mcp"],
      "env": {
        "ICTBROADCAST_BASE_URL": "https://your-ictbroadcast",
        "ICTBROADCAST_USERNAME": "admin",
        "ICTBROADCAST_PASSWORD": "your-password"
      }
    }
  }
}

Tools

Read tools are always available:

Tool What it does
ictbroadcast_list_campaigns List campaigns (id and name)
ictbroadcast_campaign_status Live status of a campaign (running, stopped)
ictbroadcast_campaign_summary Totals: answered, failed, human vs machine
ictbroadcast_campaign_result Per-call results (contact, response, AMD, DNC)

Write tools appear only when ICTBROADCAST_MCP_ALLOW_WRITE=true:

Tool What it does
ictbroadcast_start_campaign Launch a campaign — begins live outbound calling
ictbroadcast_stop_campaign Stop a running campaign

Safety

The server is read-only by default. Starting a campaign begins live outbound
calling and can cost real money, so ictbroadcast_start_campaign and
ictbroadcast_stop_campaign are not registered at all unless you set
ICTBROADCAST_MCP_ALLOW_WRITE=true.

How it connects

ICTBroadcast exposes a form-encoded RPC API at {base}/rest/<Method>. Each call
carries the account username and password; the server sends those for you. There is
no separate token to provision. (The ICTBroadcast REST API is bundled with the
Service Provider edition.)

About

Built by Tahir Almas at ICT Innovations — the team
behind ICTBroadcast, ICTContact, ICTDialer, ICTFax and ICTPBX. Learn more at
ictbroadcast.com.

MIT licensed. Issues and PRs welcome at
github.com/ictinnovations/ictbroadcast-mcp.

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