Claude Skills Marketplace — themed skill packs for Claude Code and Claude.ai

51 free Claude Skill packs, 1178 skills in all, for Claude Code and Claude.ai. They cover people ops and HR, management and leadership, recruiting, customer service, product and project management, L&D and corporate training, design thinking, design sprints, DesignOps and design leadership, innovation, proposals and case studies, graduate and early-career work including a first job, LinkedIn, networking and junior marketing, French public-procurement bids, French B2B field sales, French annual-review and career-path interview campaigns, French recruiting end to end under French labour law, the whole French HR year under French labour law, pricing your expertise under AI pressure, an authentic LinkedIn presence for founders and consultants, finding clients for people who sell their own expertise, winning clients through your own network on LinkedIn, UX and user research, winning proposals when the client has AI too, and workshop facilitation. Each pack installs as one Claude Code plugin, or as one zip per skill on claude.ai, and is free to use inside your company.

Claude Skills (also called Agent Skills) are folders containing a SKILL.md file that teach Claude how to do a specific job the way your team does it. This repository is a marketplace of themed skill packs: each pack bundles a set of skills plus the reference files they share, around one real job to be done.

Install everything in one line (Claude Code):

/plugin marketplace add polar-bear-org/claude-skills

Browse all packs with guides: one page per pack, with a guide and a download.

Built and maintained by Polar Bear (LinkedIn), a people ops consultancy for human-size teams (20–200 people), founded by ex-McKinsey consultants. These are the skills we run our own company on.

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Available packs

Pack	Skills	What it is for	Guide	Install
Workshop Pack	7	Running workshops, offsites, and facilitated working sessions that end with a decision, not a feeling	Guide	/plugin install workshop-pack@polar-bear-skills
Annual Review Cycle Pack	11	Running a performance review cycle end to end — growth matrix, review forms, self-reviews, growth memos, 1:1s — without performance software	Guide	/plugin install review-cycle-pack@polar-bear-skills
Design Thinking Pack	33	Carrying a design project from a fuzzy challenge to a tested, decision-ready concept — framing, research, synthesis, ideation, testing, and the playback	Guide	/plugin install design-thinking-pack@polar-bear-skills
Onboarding Pack	12	Carrying a new hire from "yes" to day 90 — pre-boarding plan, setup emails, welcome brief and pack, checklist and dashboard, team deck, intro email, first goals, first week	Guide	/plugin install onboarding-pack@polar-bear-skills
Design Sprint Pack	13	Selling, running, and landing a five-day design sprint — qualification, challenge framing, casting the room, recruiting five testers, the week itself, and the Monday after	Guide	/plugin install design-sprint-pack@polar-bear-skills
DesignOps Pack	12	Making the invisible ops of a design team explicit — the ops map, the critique ritual, the handoff standard, design-system governance, file conventions, request intake, capacity, onboarding, and the handbook	Guide	/plugin install designops-pack@polar-bear-skills
Innovation Pack	12	Running an innovation program that tests real bets and kills most of them cheaply — the charter, the gates, the ledger, the portfolio map, challenges and ideation, discovery interviews, experiments, gate reviews, the investment case, and the sunset	Guide	/plugin install innovation-pack@polar-bear-skills
Employer Branding Pack	12	Building an employer brand a joiner's first week does not disprove — the listening round, the peer-claims map, the evidence base, the EVP, the careers page and the job ad, the realistic preview, hiring content, the measures, the first-weeks check, and the quarterly review	Guide	/plugin install employer-branding-pack@polar-bear-skills
Case Study Factory Pack	10	Turning one thirty-minute interview about a delivered project into a case study in every format — the source file, the short web case, the long read, the one-pager and two-pager as PowerPoint files, the credentials slide, the LinkedIn posts, the award entry, the proposal paragraph, and the video script	Guide	/plugin install case-study-factory-pack@polar-bear-skills
Proposals Pack	12	Writing a proposal deck the client can decide from, section by section, from an RFP or your own notes, ending in a .pptx — the firm context, the brief, the storyline, the context, market, problem, vision, approach, team and investment sections, the deck build, and the review from the client's chair	Guide	/plugin install proposals-pack@polar-bear-skills
Creative Futurology Pack	12	Turning signals of change into scenarios and scenarios into decisions — the focal question, the sourced signal scan, the trends, the uncertainty map, three or four constructed futures, the artifacts, the strategy wind tunnel, the roadmap, the signposts, the trend report, the workshop, and the leadership playback	Guide	/plugin install creative-futurology-pack@polar-bear-skills
Compassionate Leadership Pack	20	Feedback, conflict, workload, grief, change, exits, and more human workplaces; includes ChatGPT and other portable prompts	Guide	/plugin install compassionate-leadership-pack@polar-bear-skills
Employee Experience	10	Listen to employees, find friction in the work, and turn feedback into changes people can see.	Guide	/plugin install employee-experience-pack@polar-bear-skills
Team Performance	10	Run useful retrospectives, agree team norms, and improve coordination in everyday work.	Guide	/plugin install team-performance-pack@polar-bear-skills
Stakeholder Relationships	10	Understand recurring stakeholder friction, prepare a repair conversation, and agree a more workable relationship.	Guide	/plugin install stakeholder-relationships-pack@polar-bear-skills
Failures and Mistakes	8	Respond to mistakes, understand what happened, take responsibility, and test changes that reduce repeat failures.	Guide	/plugin install failures-and-mistakes-pack@polar-bear-skills
Delegation	10	Choose what to delegate, agree outcomes and decision rights, and support progress without taking the work back.	Guide	/plugin install delegation-pack@polar-bear-skills
Changing Ways of Working	10	Define a behavior change, understand barriers, involve the team, and learn from a practical pilot.	Guide	/plugin install ways-of-working-change-pack@polar-bear-skills
Handling Disagreements	10	Clarify a disagreement, understand the other view, test options, and reach a decision people can work with.	Guide	/plugin install disagreements-pack@polar-bear-skills
Time for Top Priorities	10	Clarify priorities, confront capacity, protect focused time, and renegotiate commitments.	Guide	/plugin install top-priorities-pack@polar-bear-skills
Important Decisions	10	Frame a consequential choice, compare options, challenge assumptions, and record what would change your mind.	Guide	/plugin install important-decisions-pack@polar-bear-skills
AI & Psychological Safety	6	Clarify a concern, question a proposed decision, rehearse speaking up, invite disagreement, prepare a response, and follow through; includes ChatGPT and other portable prompts	Guide	/plugin install ai-psychological-safety-pack@polar-bear-skills
AI for Customer Service	32	Running a support desk, from the hard reply to the bot handoff — abusive-contact and de-escalation rules, service recovery, complaints and refunds, workload rules, Erlang C staffing, backlog recovery and handover, RACI, metrics, QA, training and role play, the escalation matrix, SLAs and OLAs, bug reports, release readiness and incident comms, CSAT, NPS and CES, ticket taxonomy and 5 Whys, saved replies, the knowledge base and the policy, journey maps and service blueprints, and chatbot handoff, deflection and an AI use policy	Guide	/plugin install ai-for-customer-service-pack@polar-bear-skills
AI for HR	32	Running HR as a clear, fair process, from complaints and investigations to leave, pay bands and the handbook — the HR RACI, calendar, compliance register, audit and dashboard, employee relations intake, grievance and disciplinary procedures, investigation plans and reports, the case log, PIPs, warning and termination letters, leave of absence, accommodations, absence management and the leave policy, job architecture, salary bands, pay equity and compensation philosophy, one policy, the handbook, the code of conduct and the policy FAQ, stay and exit interviews, offboarding, offers, onboarding and probation reviews	Guide	/plugin install ai-for-hr-pack@polar-bear-skills
AI for Managers	31	Running a team, from the first 1:1 to the hard conversation — difficult conversation prep, SBI feedback, PIPs, conflict resolution and the return-to-work conversation, the new manager 30-60-90 plan, 1:1 agendas and the manager README, levels of delegation, handoff notes, the RACI and the cross-training plan, capacity planning, the Eisenhower matrix, psychological safety checks and the team AI playbook, managing up briefs, skip-levels, change announcements and DACI decisions, team meeting agendas, working agreements and retrospectives, the team charter, team OKRs and SMART goals, GROW coaching, career conversations, IDPs, stay interviews and recognition notes	Guide	/plugin install ai-for-managers-pack@polar-bear-skills
AI for Product Management	31	Deciding what to build, what to drop and whether it worked — feature request triage, cost of delay, RICE and MoSCoW prioritisation, the Kano model, product vision and strategy, the north star metric, product OKRs and the now-next-later roadmap, customer interview guides and interview synthesis, jobs to be done, opportunity solution trees and assumption mapping, the working backwards PR/FAQ, prototype briefs, PRDs, story mapping and user stories, the product role charter, DACI decisions, the decision log and the pre-mortem, competitive analysis, the value proposition canvas, go-to-market plans and release notes, HEART success metrics, experiment design and the post-launch review	Guide	/plugin install ai-for-product-management-pack@polar-bear-skills
AI for Project Management	31	Running a project from charter to clean handover — the project charter, kickoff agenda and scope statement, change requests, MoSCoW prioritisation and the work breakdown structure, three-point PERT estimates, dependency maps, the critical path, Gantt charts and resource allocation, pre-mortems, the risk register and the RAID log, stakeholder maps, the RACI matrix, escalation emails, steering committee decks and the decision log, the project management plan, meeting minutes, sprint planning, Kanban boards and retrospectives, status reports, burndown charts, earned value management and the communication plan, lessons learned, the closure report and the project handover	Guide	/plugin install ai-for-project-management-pack@polar-bear-skills
AI for Recruiting	31	Recruiting from the intake meeting to the signed offer, in-house and on the agency desk — the intake meeting, the job scorecard, the salary range brief and the hiring process plan, the candidate communication plan, scheduling messages, rejection emails and the candidate experience survey, the job description, the job ad and the employee referral program, Boolean search strings, talent mapping, sourcing strategy and outreach emails, screening questions, STAR interview questions, the structured interview, the work sample test and the interview scorecard, the debrief, reference checks, the offer letter and the counter-offer plan, agency business development, terms of business, candidate submittals and client search updates, recruiting metrics, an AI recruiting policy and interviewer training	Guide	/plugin install ai-for-recruiting-pack@polar-bear-skills
AI for Training	30	L&D and corporate training from the first training request to proof of what changed — training request intake, performance gap analysis, training needs assessment and action mapping, SME interview guides, content triage and the SME review plan, learning objectives, the instructional design document and the curriculum map, scenario-based learning, e-learning storyboards, knowledge checks, job aids and the AI content QA checklist, the session plan, the facilitator guide, role-play training and the train-the-trainer kit, the 70-20-10 plan, the spaced repetition plan, the manager follow-up kit and the onboarding training plan, the Kirkpatrick evaluation plan, the training evaluation form, the success case study and the training ROI estimate, the annual training plan, the ADDIE project plan and compliance training	Guide	/plugin install ai-for-training-pack@polar-bear-skills
Claude Docs for Product Managers	41	The documents product people write, from the first brief to the post-launch review — the writing style guide, the doc template kit and the six-line doc brief, customer interview guides, user research summaries and competitive analysis, opportunity assessments, the lean, business model and value proposition canvases, problem statements, the product one-pager, the PRD, AI feature specs and eval plans, user stories and acceptance criteria, trade-off and decision memos, the working backwards PR/FAQ and the business case, product strategy, the roadmap narrative, product OKRs and the weekly update, metrics reviews, the roadmap review pre-read, the QBR and the board memo, launch plans, the sales enablement brief, release notes, sunset notices, experiment readouts and post-launch reviews, meeting notes, the decision log, the team charter, the handover and new-PM onboarding, RFC reviews, the executive summary and the plain language edit	Guide	/plugin install docs-for-product-managers-pack@polar-bear-skills
Claude for AI Product Managers	36	Deciding if AI fits, testing it before launch and keeping it honest after — the AI use case canvas, the failure modes map, the workflow or agent decision, model selection and the prototype brief, the AI PRD, success criteria, the behavior contract, human-in-the-loop design and the data privacy brief, the system prompt and context engineering briefs, the agent spec and tool descriptions, error analysis, the golden dataset, synthetic test data, the eval rubric, the LLM-as-a-judge prompt and the eval plan, the red teaming plan, the AI UX review, the impact assessment, the risk register, questions for legal, the launch checklist and launch gates, the weekly quality review, feedback signals, prompt regression tests, the model migration plan and the incident response plan, unit economics, the usage and pricing test, the feature card and the exec brief	Guide	/plugin install ai-product-managers-pack@polar-bear-skills
Claude Opus 5.5 for Product Managers	39	Running the whole product cycle with Claude, in seven phases that each hand a named artifact to the next — the product project, the product context file, turning a repeat task into a skill, the connector plan and draft-only routines, the problem frame, the product health read, the stakeholder map, the issue tree, the hypotheses and the discovery workplan, the call synthesis, the competitor landscape, market sizing, needs-based segments, usage analysis and the deep research brief, distinct options, scenario models, the option scorecard, the business case, the red team review and the recommendation, the roadmap, the spec in Claude Docs, the prototype in Claude Design, Claude Code for a PM, the KPIs and the experiment readout, the executive summary, the leadership memo, the deck in Claude Slides, the hard questions and the decision meeting, the morning brief, feedback triage, the weekly update, meeting prep and the weekly wrap	Guide	/plugin install opus-for-product-managers-pack@polar-bear-skills
Claude Slides for Product Managers	32	Every deck a product person makes, drafted in Claude Slides from your own sources — the deck context file and its metric dictionary, the slide design system, the deck brief, the ghost deck of action titles, doc to deck, the audience cuts, the one- and two-slide executive summaries, the roadmap review, the strategy deck, the QBR, the business case, the board pre-read, the stakeholder update, the all-hands, the research readout, the onboarding deck, sprint review, retrospective, working agreement, OKR check-in, kickoff, offsite, the launch and sales decks, case study slides, the demo, the advisory board, the conference talk, the numbers check, the design-system build, the one-claim-per-slide restyle and the pre-read slidedoc	Guide	/plugin install slides-for-product-managers-pack@polar-bear-skills
The Complete Claude Guide for Product Managers	42	The whole product job, stage by stage, from the vision to the weekly update — the product vision and strategy, the impact map, market sizing, the lean canvas, the north star metric and the roadmap, customer interview guides, interview synthesis, personas, the journey map, jobs to be done, the value proposition canvas and the opportunity solution tree, feature request triage, RICE, ICE and WSJF, cost of delay, the business case, DACI and the decision log, the one-pager, the PR/FAQ, the prototype brief, the PRD and the AI feature spec, the story map, user stories, sprint planning, the sprint review and MoSCoW, competitive analysis, the go-to-market plan, the pre-mortem and release notes, success metrics, experiment design and the post-launch review, plus the weekly update, the retro and the quarter plan	Guide	/plugin install complete-claude-guide-for-product-managers-pack@polar-bear-skills
Claude for Business Graduates	31	The work a business graduate is hired for, then how to show it — the AI delegation map, the Claude Project setup, the task brief, the output check and the AI use statement, the company research brief, PESTLE, SWOT and a weekly commercial awareness habit, the issue tree, the spreadsheet explainer, the data analysis walkthrough, the simple financial model and the sanity check, the executive summary, the email to senior stakeholders, the business case and the weekly status update, the deck storyline, chart choice, the slide build and the deck review, the proof project brief, the AI work log, the portfolio case study and the project reflection, plus the job ad decoder, CV evidence lines, AI interview answers, the application voice check and assessment centre case practice	Guide	/plugin install grad-business-pack@polar-bear-skills
Nail Your First Job with Claude	31	Getting up to speed in your first job, from before day one to your first review — the company research brief, the Claude Project for your first 90 days and the first week plan, the AI policy card, the data check before you paste, the AI task picker, the output check and the disclosure note, the question log, the work glossary, the who does what map and the document explainer, the 30 60 90 day plan, first goals, the ways of working note, the weekly plan and the priority clash reply, the email to a senior colleague, meeting notes, the spreadsheet check, the short report, the presentation of your work and the mistake recovery note, the brag document, the weekly update, the 1:1 agenda, the feedback request and first review prep, plus the weekly learning review, the stretch assignment ask and the internal network plan	Guide	/plugin install grad-first-job-pack@polar-bear-skills
Claude for LinkedIn Networking for Recent Graduates	28	An honest LinkedIn presence in your own voice, from an empty profile to a 20-minute weekly routine — the experience inventory interview, the target role brief, the personal voice guide and the personal AI use policy, the headline, the About section, experience entries, education and projects entries, the skills section and the profile audit, the project interview, the project case study, the Featured section plan and the recommendation request, the post ideas bank, the learning, project and milestone posts and the voice check, the follow list, the thoughtful comment and the connection request note, Open to Work settings, the recruiter reply with a scam check and the alumni search plan, plus the weekly 20-minute routine, the activity log and the monthly profile refresh	Guide	/plugin install grad-linkedin-pack@polar-bear-skills
Claude for Marketing Graduates	31	Doing the junior marketing job well with Claude and then showing it, from first brief to first job — the brand voice guide, the reusable prompt brief, the AI draft review and the claim substantiation check, the audience persona, the jobs-to-be-done map, the competitor content audit and the sourced SWOT, the creative brief, the messaging house, the campaign plan, the See Think Do Care plan and the launch checklist, the content calendar, social posts, short video script, email newsletter, landing page copy and SEO content brief, the metrics readout, the monthly report and the A/B test plan, the proof project plan, the portfolio case study, the How I Used AI note and the portfolio post, plus the job ad decoder, the marketing CV, the cover letter, the take-home task prep and interview practice	Guide	/plugin install grad-marketing-pack@polar-bear-skills
Claude Graduate Networking Guide	30	Networking from the people you already know to your first job — the networking brief, the target employer list and the elevator pitch, the LinkedIn data export reader, the network map, closeness tiers and the contact shortlist, the alumni search plan, person research notes and the employer research brief, the reason to write, message points, the connection request note, the speculative application email, the grammar check and the follow-up nudge, the coffee chat prep sheet, informational interview questions, the practice conversation, the chat debrief and the thank-you note, the careers fair plan, employer event prep and the 48-hour follow-up, plus the helper brief, the introduction request, the forwardable blurb, the referral ask, the close-the-loop note and the networking log	Guide	/plugin install grad-networking-pack@polar-bear-skills
Claude pour les Appels d'Offres	30	Répondre aux appels d'offres publics en français, de la veille au retour d'expérience — le plan de veille et la grille go / no-go, le rétroplanning, la note de synthèse du DCE, la matrice de conformité, les points de vigilance du CCAP et les questions à l'acheteur, le groupement et la sous-traitance, le DUME ou DC1 et DC2 et les pièces de candidature, les axes de différenciation, le plan du mémoire technique, la compréhension du besoin, la note méthodologique, le planning d'exécution et les moyens humains et techniques, les fiches références, le volet environnemental et RSE et le tableau des preuves, la lecture du BPU et du DQE, le contrôle de cohérence prix et mémoire et la justification d'offre anormalement basse, la relecture côté évaluateur, le contrôle final et le plan de dépôt, puis la réponse à une demande de précisions, la préparation de l'audition, la demande des motifs de rejet, le retour d'expérience et la bibliothèque de contenus	Guide	/plugin install fr-appels-offres-pack@polar-bear-skills
Pricing Under AI Pressure	29	Pricing your expertise when your clients have AI too, from your own numbers to the price increase letter — the floor rate calculator, the client profitability map, the AI activity map and the AI cost ledger, the AI savings decision, the full-price work list, the AI positioning statement and the pricing models comparison, the productized service sheet, the service blueprint, offer unit economics and the AI workflow handover offer, value discovery questions, the value-based pricing worksheet, the outcome-based pricing plan and the three-option proposal, the price conversation prep sheet, the AI objection answer, the AI discount response, the AI-written brief review and client AI feedback triage, the AI disclosure policy, the statement of work and AI contract questions, then retainer redesign, the scope change request, the price increase plan and letter, and the quarterly pricing review	Guide	/plugin install ai-pricing-pack@polar-bear-skills
Claude Playbook for Authentic LinkedIn Presence	29	A LinkedIn presence built from your own ideas, in your own voice, that starts client conversations — the ideal client profile, the buying situations map, the point of view statement and the positioning statement, the headline, the About section, the Featured section plan and the recommendation request, the founder interview, the client questions log, the content repurposing plan and the idea bank, the personal voice guide, voice memo to post, the AI tells check, the claim and permission check and the AI use statement, the project story post, the lesson learned post, the opinion post and the carousel outline, the warm conversations list, thoughtful comment angles, the connection request note and the conversation opener, plus the content calendar, the weekly LinkedIn hour, the conversations log and the monthly review	Guide	/plugin install authentic-linkedin-presence-pack@polar-bear-skills
Claude for Design Leaders	32	Framing, explaining, defending and proving design work, and growing a team and a career — the stakeholder map and interview guide, the problem framing brief and the design strategy one-pager, design principles, the options trade-off table, the DACI decision sheet, the rationale doc and the decision log, the pre-wire plan, the design review deck, the stakeholder feedback log and the pushback brief, the quality bar, the critique ritual, the session brief and crit notes to actions, the HEART metrics plan, the impact write-up, the UX debt register and the investment case, the UX maturity assessment, the operating rhythm, the delegation board, the hiring loop, a designer's 30-60-90 and SBI feedback prep, plus the new lead's 90-day plan, the staff path map, the brag document, the promotion case and the leadership case study	Guide	/plugin install design-leaders-pack@polar-bear-skills
Claude Guide for Finding Clients	32	Winning clients, from your warm network to the signed proposal — the 90-day business development plan, the weekly business development hour, the pipeline review and the win/loss review, the past client reconnect list, the key account plan, the referral request and the referral partner plan, the writing voice guide, the warm network map, the reconnect message, the warm introduction request and the event networking plan, the ideal client profile, the positioning statement, the productized service offer and the AI use statement, the case study interview, the case study one-pager and the credentials deck, the target account list, the account research brief and the trigger outreach email, the deal qualification checklist, the discovery call guide and recap and the bid/no-bid decision, plus the consulting proposal, pricing options, the proposal deck, the proposal follow-up plan and the objection response	Guide	/plugin install finding-clients-pack@polar-bear-skills
Claude pour les commerciaux	29	Le métier commercial B2B en français, dans l'ordre d'une affaire et d'une semaine — la fiche compte, la cartographie des décideurs, le plan de compte et le plan d'action commercial, la liste de prospection, la raison d'écrire, le message de prospection et la trame d'appel, la préparation de rendez-vous, le guide de découverte, l'argumentaire CAP et le traitement des objections, le compte rendu de visite, la fiche CRM et l'email récapitulatif, le brief de proposition, la proposition commerciale, le devis, le cas client, la relance de devis et les opportunités en sommeil, la préparation de négociation, le plan de concessions et le plan d'action mutuel, puis la revue de pipe, le prévisionnel, le rapport d'activité, l'organisation de la semaine et le bilan d'affaire	Guide	/plugin install fr-commerciaux-pack@polar-bear-skills
Claude pour les entretiens annuels	20	La campagne d'entretiens annuels et l'entretien de parcours professionnel en français, dans l'ordre où les RH la mènent — la note sur la réforme, la note de cadrage et le rétroplanning, la note d'information au CSE, les règles RGPD et les messages de campagne, la trame d'entretien annuel, la trame d'entretien de parcours et la trame forfait jours, le référentiel de compétences, le guide des objectifs SMART et le guide manager, les comptes rendus annuel et de parcours, la revue d'une évaluation contestée, puis le registre des entretiens, l'état des lieux récapitulatif, la synthèse des besoins de formation, la fiche de financement et le bilan de campagne	Guide	/plugin install fr-entretiens-pack@polar-bear-skills
Claude pour le recrutement	32	Recruter en français et en droit français, du besoin du manager à la fin de la période d'essai — le brief de recrutement, la fiche de poste, la fourchette salariale et le processus, l'annonce, le plan de sourcing, la recherche booléenne, les messages d'approche et la cooptation, la grille de lecture des CV, la trame de préqualification et la mise en situation, le guide d'entretien structuré, les questions STAR, le contrôle de non-discrimination, la grille d'évaluation et la formation des recruteurs, le débrief, la prise de références, le plan de communication candidat et les réponses négatives, la promesse d'embauche, le plan d'intégration et le suivi de la période d'essai, la prise de commande intérim, les conditions du cabinet, la présentation de candidat et le point client, puis la notice RGPD, les durées de conservation, la charte IA et le tableau de bord	Guide	/plugin install fr-recrutement-pack@polar-bear-skills
Claude pour les RH	32	Tenir toute l'année RH en français et en droit français, de la fiche de poste au départ d'un salarié — la charte d'usage de l'IA, la pseudonymisation avant Claude et la fiche de registre RGPD RH, le calendrier social, le registre des obligations RH, la note de veille sociale et l'index égalité et la transparence salariale, la fiche de poste, la promesse d'embauche, le parcours d'intégration et le suivi de la période d'essai, l'entretien de parcours professionnel, le plan de développement des compétences et le plan d'accompagnement individuel, l'ordre du jour du CSE, le dossier d'information-consultation et le procès-verbal du CSE, le document unique (DUERP), la politique congés et absences, le suivi d'un arrêt maladie, l'aménagement de poste et la note mutuelle et prévoyance, le recueil d'un signalement, la procédure de signalement, le plan et le rapport d'enquête interne, puis le règlement intérieur, la procédure disciplinaire, les courriers disciplinaires, la lettre de licenciement, la rupture conventionnelle et le départ d'un salarié	Guide	/plugin install fr-rh-pack@polar-bear-skills
Claude for Networking on LinkedIn	31	Winning clients through the people you already know, from your own network to warm introductions — the networking brief, the ideal client fit criteria, the elevator pitch and the five-minute favor list, the LinkedIn data export guide, the network fit map, closeness tiers, the dormant ties list and the hand-picked shortlist, the person research brief, the trigger event scan and the coffee chat prep, the reason to write, talking points, the message checklist and the grammar check, the past client reconnect list, the client check-in, the after-action review, the client case study and the client relationship map, the introduction ask, the forwardable blurb, the double opt-in introduction, the shared introduction list, the partner agreement and the thank-you note, plus the run of ten, the follow-up tracker, the personal CRM log and the monthly network review	Guide	/plugin install networking-on-linkedin-pack@polar-bear-skills
UX Research with Claude	32	Planning, recruiting, running, synthesising and sharing user research with real users only — the desk research summary, the assumption map, the research plan and the synthetic user check, the recruitment brief, the screener, the consent form, the data handling plan, the incentive plan and the participant database, the interview guide, the moderated and unmoderated usability test plans, the usability benchmark, the survey design and the diary study plan, the contextual inquiry plan, the accessible session plan, the AI feature study and the interview debrief, thematic analysis, usability findings, survey analysis, insight statements and the evidence trace audit, the journey map, jobs to be done statements and the opportunity solution tree, plus the readout deck, the action tracker, repository entries and the tagging taxonomy	Guide	/plugin install ux-research-pack@polar-bear-skills
Claude for Winning Proposals	31	Winning the work when the client has AI too, one deal from qualification to the win/loss review — MEDDIC qualification, the buying committee map, the bid/no-bid gate, the AI-written brief review, the pre-call brief, the call agenda, questions and notes, the cost of inaction, the recap email, the problem statement and issue tree, good-better-best options, the fee structure and MoSCoW scope, the proposal, win themes, case study paragraph, AI use statement and SOW, the red team review, walk-through deck and executive summary, the AI objection answer, quote comparison, objection map and negotiation plan, plus the mutual action plan, follow-ups, client decision brief and win/loss review	Guide	/plugin install winning-proposals-pack@polar-bear-skills

More packs are in progress. Watch or star the repo to get them as they land.

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Eleven packs also include standalone prompts for ChatGPT and other text assistants, in a portable/ folder: Compassionate Leadership, AI & Psychological Safety, Employee Experience, Team Performance, Stakeholder Relationships, Failures and Mistakes, Delegation, Changing Ways of Working, Handling Disagreements, Time for Top Priorities, and Important Decisions. See each pack's README for project setup and platform differences.

Install

There are three ways to install, depending on where you use Claude.

1. Claude Code — plugin marketplace (recommended)

Inside a Claude Code session:

/plugin marketplace add polar-bear-org/claude-skills
/plugin install workshop-pack@polar-bear-skills

That is it. The skills load automatically and Claude picks the right one when you describe the task ("help me structure a 3-hour session on pricing"), or you can call one by name ("run intention-framer").

To update later: /plugin marketplace update polar-bear-skills.

2. Claude.ai (web, desktop, mobile) — upload the zips

Every pack ships ready-to-upload zips in its install/ folder, one per skill.

1. Turn on Settings → Capabilities → Code execution and file creation (skills require it).
2. Go to Settings → Customize → Skills → Upload skill.
3. Upload one zip per skill.
4. Add the pack's files from resources/ to your Claude Project as project knowledge.

3. Manual — copy the folder

Skills are just folders. Copy any skill into your skills directory:

git clone https://github.com/polar-bear-org/claude-skills.git
cp -r claude-skills/packs/workshop-pack/skills/* ~/.claude/skills/     # personal, all projects
# or
cp -r claude-skills/packs/workshop-pack/skills/* .claude/skills/       # this project only

---

Skill index

Every skill in this repository, searchable in one table.

Workshop Pack — packs/workshop-pack

Skill	What it does	Say this to trigger it
intention-framer	Turns "we should run a workshop" into a real outcome worth a room — or tells you honestly that it should be an email	"I need to plan a workshop", "help me frame this offsite"
agenda-designer	Builds the arc: divergence, convergence, timeboxes, group splits, energy curve	"design the session", "what exercises should we run"
pre-work-drafter	The invite, the pre-read, and the "come with" ask — short enough to actually be read	"write the workshop invite", "draft the pre-read"
run-sheet-builder	The full facilitators pack: run sheet with transition scripts and wobble plans, worksheets, canvases, room and tools plan	"build the run sheet", "make the facilitator pack"
live-capturer	Structures post-it walls, flipchart photos, Miro/FigJam exports, and transcripts while memory is fresh	"here are the photos of the walls", "capture this session"
synthesis-writer	The participant follow-up and the full synthesis, within 48 hours of the session	"write the workshop synthesis", "send the follow-up"
workshop-retro	The facilitation team's debrief, written into the note your next agenda reads	"let's debrief the session", "what did we learn"

Shared reference file: exercise-bank.md — the full format library (Crazy 8s, brainwriting 6-3-5, SCAMPER, assumption reversal, dot voting, and more), each with group size, timing, materials, facilitation script, and its classic failure mode.

Annual Review Cycle Pack — packs/review-cycle-pack

Eleven skills across three roles. You install the three or six that match your role; everyone installs cycle-setup.

If you run the cycle (founder or people lead)

Skill	What it does	Say this to trigger it
cycle-setup	Walks you through your workspace: which Project, which files, a test run	"set up my review cycle", "how do I get started"
cycle-planner	Builds the cycle calendar, the team context, and this year's company direction	"plan our review cycle", "when should we do reviews"
growth-matrix-builder	Drafts your levels and competencies matrix	"build our growth matrix", "create career levels", "what does senior mean here"
review-form-builder	Creates the self and manager review forms, 8 questions max	"create our review form", "what should we ask in reviews"
comms-drafter	The kickoff memo and every reminder, in your tone	"write the kickoff email", "announce the review cycle"
cycle-retro	Closes the cycle and upgrades next year's plan	"the review cycle is done", "what should we change next year"

If you manage people

Skill	What it does	Say this to trigger it
review-prepper	One session per person: the evidence sheet and the growth memo	"help me prepare Maria's review", "I have six reviews to write"
one-on-one-companion	Briefs you before every conversation, the weekly 1:1 and the review alike	"prep my 1:1 with Maria", "what should I ask Tomas today"

If you are getting reviewed

Skill	What it does	Say this to trigger it
brag-doc-keeper	Logs your wins during the year, so December has material	"log a win", "add this to my brag doc"
self-review-prepper	Interviews you about your year and drafts your self-review	"help me write my self-review", "I don't know what to write about my year"
growth-navigator	Finds your aspiration and builds your personal growth profile	"what does the next level mean", "am I ready for senior"

Shared files: templates/ ships blanks for team-context.md, growth-matrix.md, company-direction.md, and review-form.md (the founder's skills fill them in and the kickoff memo distributes them), plus question-bank.md, which ships complete for managers to use in 1:1s.

Design Thinking Pack — packs/design-thinking-pack

Thirty-three skills across the whole arc, from a fuzzy challenge to a decision-ready recommendation. Run one alone, run a group for a phase, or chain the lot. Claude prepares and synthesises; humans meet the users.

1 · Frame the challenge

Skill	What it does	Say this to trigger it
design-challenge-framer	Turns a fuzzy ask into a challenge brief with a real problem statement, scoped and solution-free	"frame this challenge", "write the challenge brief"
stakeholder-mapper	Maps who's affected, who decides, who blocks, and who must be heard, with an engagement note per key player	"who are the stakeholders here", "map the players"
assumption-mapper	Separates what the team believes from what it knows, ranks the riskiest assumptions, and prices their cheapest tests	"what are we assuming", "map our assumptions"
desk-research-digest	Gathers what's already known before anyone's time is spent, and names what only primary research can answer	"what do we already know", "summarize the existing research"

2 · Prepare the research

Skill	What it does	Say this to trigger it
interview-guide-designer	Question flows that open people up: warm-up, main arcs, probes, no leading questions, timed to your slot	"write an interview guide", "what should we ask users"
participant-screener-builder	Screener surveys that find the right eight people without telegraphing the right answers	"write a screener", "who should we recruit"
survey-designer	Short unbiased surveys: one goal, matched question types, no double-barreled items, a hard length cap	"write a survey", "we want to poll our users"
observation-plan-builder	Shadowing and field visit plans: what to watch for, capture sheets, consent and courtesy basics	"plan a field visit", "we want to shadow users"
diary-study-designer	Diary studies for behavior interviews can't reach: prompts, cadence, and participant burden honestly weighed	"set up a diary study", "we need to see behavior over time"
research-kickoff-brief	The one-pager that aligns everyone: questions, methods, sample, timeline, and who does what	"write the research plan", "align the team on the research"

3 · Make sense of it

Skill	What it does	Say this to trigger it
interview-debriefer	One interview into structured notes within 24 hours, raw words preserved, interpretation labeled	"debrief this interview", "structure my interview notes"
transcript-synthesizer	Patterns across interviews: coded themes with supporting quotes, counter-examples, and honest frequencies	"synthesize these interviews", "what patterns are in our research"
survey-analyzer	What the numbers say and honestly don't: distributions, segments, and the "this data cannot tell you X" section	"analyze these survey results", "what do the numbers tell us"
insight-writer	Findings into tension-shaped insight statements, each traceable to evidence and ranked by how much they'd change minds	"write the insights", "turn these findings into insights"
empathy-map-builder	Says, thinks, does, feels from real data only, one map per persona or segment, gaps marked as gaps	"make an empathy map", "map what users say and feel"

4 · Define the problem

Skill	What it does	Say this to trigger it
persona-designer	Personas built from real research, each mapped to the real participants behind it	"create personas from these interviews", "who are our user types"
jtbd-writer	Job statements from research: situation, motivation, outcome, with functional, emotional, and social layers	"write the jobs to be done", "what job are users hiring us for"
journey-builder	The current-state journey across all touchpoints, with pains, moments of truth, and opportunity rows	"map the customer journey", "build the current-state journey"
five-whys-runner	Root-cause laddering with evidence at each step and a stop rule where speculation begins	"do a five whys on this", "what's the root cause here"
problem-statement-writer	POV statements that pass the framer's traits test, with the trade-off each framing implies	"write the POV", "turn insights into problem statements"
hmw-generator	The How Might We set: broad enough for many answers, narrow enough to matter, solutions policed out	"write the how might we questions", "generate HMWs"

5 · Shape the ideas

Skill	What it does	Say this to trigger it
idea-expander	Desk divergence beyond the first three obvious directions, with SCAMPER and analogy lenses on paper	"give us more directions", "expand on these ideas"
concept-card-writer	One idea, one page, one consistent format so concepts compare fairly	"write up these concepts", "make concept cards"
value-impact-matrix	The prioritization 2x2 with calibrated axes, stated reasoning, and a now/next/later read	"prioritize these concepts", "which ideas first"
dfv-checker	Desirability, feasibility, viability stress test per concept, with the weakest leg named	"stress test these concepts", "check desirability feasibility viability"
role-play-designer	Role-play and walkthrough setups that let a team act a service concept end to end	"set up a service walkthrough", "help us act out this concept"
storyboard-writer	The concept as the user would live it: 6 to 8 frames, ready to sketch or brief an illustrator	"storyboard this concept", "show the idea as a story"

6 · Test with real people

Skill	What it does	Say this to trigger it
riskiest-assumption-finder	Per concept: what kills it if wrong, and the cheapest honest way to test it first	"what's the riskiest assumption here", "what should we test first"
prototype-planner	The cheapest test that answers the question: fidelity matched to the question, build time capped	"plan the prototype", "what should we build to test this"
test-script-designer	Usability and concept test scripts: tasks not tours, questions that don't lead the witness	"write the test script", "prep the usability sessions"
test-debrief-synthesizer	What really happened across sessions: behavior over polite opinions, per-assumption verdicts, a recommendation	"synthesize the test results", "what did the testing tell us"

7 · Land it

Skill	What it does	Say this to trigger it
insight-playback-builder	The stakeholder playback: evidence into narrative, answer-first, real quotes carrying the argument	"build the playback", "prep the readout"
recommendation-writer	The decision-ready close: what to do next, what it rests on, and the first two weeks of the next phase	"write the recommendation", "what do we tell them to do"

Shared files: templates/ ships five blanks — challenge-brief-template.md, concept-card-template.md, interview-debrief-template.md, journey-map-template.md, and research-kickoff-template.md. Each also ships inside the skill that fills it in, so a claude.ai upload needs no project setup.

Onboarding Pack — packs/onboarding-pack

Twelve skills across three roles, covering the whole journey from a signed offer to day 90. You install the ones that match your role; everyone installs onboarding-setup. Claude prepares and keeps track; humans welcome.

Everyone starts here

Skill	What it does	Say this to trigger it
onboarding-setup	Gets your workspace ready in fifteen minutes: creates your Project, interviews you to fill company-onboarding-context.md, and test-runs your first skill	"set up the onboarding pack", "where do I start with this pack"

If you run onboarding (founder, HR lead, or HRBP)

Skill	What it does	Say this to trigger it
preboarding-planner	The plan from "yes" to day one: internal prep, keep-warm touchpoints, owners, and dates	"someone just accepted our offer", "we have a new hire starting"
onboarding-comms-drafter	The internal emails that make it happen: IT, finance, workspace, access, all short and on time	"write the IT setup email", "draft the message to finance about the new hire"
welcome-brief-writer	The cultural brief the joiner gets three days before starting, plus the congratulations choreography	"write the welcome brief", "what should Maria know before day one"
welcome-pack-designer	A welcome pack people keep: necessities per role, meaningful items, quality over logo count	"design our welcome pack", "what should we put in the welcome box"
onboarding-checklist-builder	The per-joiner checklist with tasks, owners, deadlines, and flags, plus a tickable dashboard you can keep local or host at a URL	"make the onboarding checklist", "build the onboarding dashboard"
joiner-companion-builder	Builds your policy-answering assistant, so "where's the expense policy" stops landing on you	"build the HR assistant", "new joiners keep asking me the same questions"

If you are the hiring manager

Skill	What it does	Say this to trigger it
team-deck-builder	The four-layer intro deck: company, function, team, person, reusable for every joiner	"build the onboarding deck", "what do I present to my new hire"
team-intro-writer	The email that introduces the joiner to the whole team, photo included, in your voice	"write the intro email for Maria", "announce the new hire to the team"
first-goals-writer	First goals and expectations within two weeks, plus the ways-of-working session	"set Maria's first goals", "what should my new hire's 90-day goals be"
week-one-designer	The pre-booked first week: who they meet, when, and why, ready before day one	"plan Maria's first week", "who should the new hire meet"

If you are the one joining

Skill	What it does	Say this to trigger it
my-first-90	Your own pinned chat that tracks your meetings, trainings, and goals, and answers "what's next"	"I'm starting a new job", "what should I focus on in my first 90 days"

Shared file: company-onboarding-context.md — your standing setup: who plays which role, the systems a joiner needs, your start-date rhythm, and the practical facts every brief draws from. onboarding-setup interviews you and fills it in once; every skill reads it, so you never re-explain your company.

Design Sprint Pack — packs/design-sprint-pack

Thirteen skills for the whole engagement: deciding whether a sprint is the right tool at all, the weeks of preparation nobody budgets for, the five days themselves, and the Monday after, which is where most sprints quietly end. Claude prepares, captures, and synthesises; the heat map, the Decider's call, and the five conversations stay human.

Before the week

Skill	What it does	Say this to trigger it
sprint-qualifier	Tests whether a sprint is the right tool, and is built to end in "no" without embarrassment: the sentence to say, and the alternative to sell instead	"should we run a sprint", "the client wants a design sprint"
challenge-framer	The long-term goal, three to five sprint questions, one challenge statement, and the sprint brief every other skill reads	"frame the sprint challenge", "what is this sprint actually about"
sprint-cast-builder	Casts the Decider and the seven seats, lines up the experts, writes the pre-reads, and builds the hour-by-hour calendar for your variant	"who should be in the sprint", "build the sprint schedule"
test-recruiter	Gets five real strangers booked for Friday: screener, sourcing, incentives, scheduling, consent	"recruit five users for Friday", "write the screener"
sprint-facilitator-kit	The room craft: timeboxing that holds, protecting silent work, the dominant talker, energy across five days, and running it remote	"how do I facilitate this", "someone keeps derailing the room"

The week

Skill	What it does	Say this to trigger it
map-and-target-runner	Day one: goal check, the map, expert interviews captured as How Might We candidates, and the Decider's target choice	"run day one of the sprint", "pick the target moment"
sketch-day-runner	Scouts Lightning Demos overnight, sets up the four-step sketch, then adds machine concepts to the wall once the human round is sealed	"find lightning demos", "prepare Crazy 8s"
decision-day-runner	The decision with teeth: art museum, heat map, speed critique on the clock, the adoption check, straw poll, supervote	"run the heat map", "we need to pick a sketch"
storyboard-builder	The winning sketches into a fifteen-panel storyboard with a real opening scene, stress-tested for the gaps a tester will fall into	"build the storyboard", "what screens do we need"
prototype-plan-writer	Plans and staffs the build day, decides what is real and what is facade, writes the prototype's content, and forces the trial run	"plan the prototype", "who builds what tomorrow"
test-script-writer	The five-act interview script for your actual sprint questions, with the leading questions stripped out and the note grid set up	"write the test script", "what do we ask the testers"
friday-debrief-synthesizer	Five conversations into an answer: patterns confirmed by humans, each sprint question marked yes, no, or unclear, and an honest confidence statement	"synthesize the test sessions", "what did we learn"

After the week

Skill	What it does	Say this to trigger it
monday-after-planner	Friday's answer into a decision record, a named owner, a two-week plan, and the evidence your sponsor will ask for before funding a build	"what happens after the sprint", "our sprint results are going nowhere"

Shared files: templates/ ships two — sprint-brief.md, the one page holding the goal, questions, challenge, variant, cast and dates that challenge-framer fills in and every other skill reads, and friday-notes-grid.md, the blank grid the room fills live during the five interviews.

DesignOps Pack — packs/designops-pack

Twelve skills for the ops a design team already runs on but has never written down. Start with the map of how the team works today, then write one standard at a time; each skill reads the ones before it, so the last one can compile the lot into a handbook. Claude designs the rituals and keeps the records; the critique stays human — no skill here judges a design, scores a designer, or ranks anyone's work.

Start here

Skill	What it does	Say this to trigger it
team-ops-mapper	Writes down the rituals, handoffs, tools, decisions and pains as they are, not as you wish they were — the first file, and the one every other skill reads	"map our ops", "how does our team actually work"

The rituals and standards

Skill	What it does	Say this to trigger it
critique-ritual-designer	Cadence, format, roles, rules for givers and receivers, and the objectives work gets assessed against	"design our crit", "our critiques are not working"
critique-session-preparer	One session: the brief, the framing question, the timebox — and afterwards, the presenter's notes turned into next steps	"prep my crit", "write up the crit notes"
handoff-standard-writer	Your definition of ready for design-to-engineering: package contents, states, edge cases, tokens, motion, and the checkpoint conversation	"define our handoff", "engineers keep asking for missing states"
handoff-package-checker	One package against that standard, item by item, as a to-do list rather than a list of what the designer forgot	"is this ready for engineering", "check my handoff"
system-governance-designer	Governance sized for a small team: a named owner, the change path, versioning, deprecation, and the decision-record format	"who decides on the design system", "our system keeps drifting"
system-change-recorder	One proposed change through that path, written up as a decision record a person can find a year later	"propose a system change", "can I just add this to the design system"
file-hygiene-standard-writer	Naming, project structure, cover and status pages, archiving, branching, what lives where — a page that fits on a wall	"how should we name our files", "Figma is a mess"

Taking work on, and taking people in

Skill	What it does	Say this to trigger it
request-intake-designer	The front door: the brief, the triage rules behind yes, not-yet and no, and how the answer is delivered without losing the requester	"design request process", "requests come in by DM"
capacity-planner	Supply against demand for a week, month or quarter, at team and stream level, never as a per-person load report	"can we take this on", "the quarter looks impossible"
designer-onboarding-planner	A 30/60/90 plan built from the standards you have written: buddy, first critique, first handoff, first system contribution	"a designer starts in two weeks", "first 90 days for a designer"
ways-of-working-handbook-writer	Every standard compiled into one document a joiner, a client or an engineer reads in twenty minutes, with the contradictions flagged rather than resolved	"write the design team handbook", "compile our standards"

No shared files: each skill reads the standards the earlier ones wrote, by file name, inside your DesignOps Studio project.

Innovation Pack — packs/innovation-pack

Twelve skills for a firm that keeps starting things and cannot say what any of them proved. The program skills set the frame — the charter, the gates, the ledger, the portfolio map — and the initiative skills carry one bet from a framed challenge through interviews and experiments to a gate decision that a named person signs. Evidence comes from the market and decisions come from humans: no skill here simulates a customer, scores an idea, or makes the kill call.

Set the program up

Skill	What it does	Say this to trigger it
program-charter-writer	The one page that lets a program say no: purpose, what counts as an initiative, the target ambition mix, the money and time envelope, who signs what, the review rhythm	"write the innovation charter", "we need rules for side projects"
stage-gate-designer	Three or four stages, one question per gate, a small funding round per stage, a way back one stage, and kill criteria agreed while nobody's project was on the table	"design our gates", "our review meeting kills everything"
innovation-ledger-keeper	Innovation accounting that moves before revenue does: indicators per initiative and stage, plus cycle time, kill rate, learning velocity and money by stage	"update the innovation ledger", "leadership wants numbers on the program"

Find the bets worth making

Skill	What it does	Say this to trigger it
portfolio-mapper	Turns the pile into a map: every initiative placed by ambition and stage against the mix the charter promised, with the crowding and the holes named. It never ranks initiatives	"map our innovation portfolio", "are we too concentrated"
innovation-challenge-framer	A problem statement with edges: who has it, what it costs them, what a good answer must be true of, and what is out of bounds	"write an innovation challenge", "the partners want us to do something with AI"
ideation-session-runner	The format the challenge needs — pitch hour, sketch sprint, worst-idea round, client-signal harvest — with selection rules that keep seniority out, ending in idea one-pagers rather than a wall of notes	"plan an ideation session", "run a pitch day"

Test them before they get expensive

Skill	What it does	Say this to trigger it
discovery-interview-planner	The conversations that have to happen before the prototype: who, how many, the guide, consent, the note template, and the synthesis into evidence	"plan problem interviews", "who should we talk to before we build this"
experiment-designer	The assumptions behind the idea, the riskiest one picked, and an experiment card whose pass and fail numbers are written before the test runs	"design an experiment", "how do we test this without building it"
experiment-results-reader	Results held against the card without renegotiating the numbers, the learning in a paragraph, and a scale, pivot, persevere or kill recommendation for a human to decide	"read these results", "pivot or persevere"

Decide, fund, and stop well

Skill	What it does	Say this to trigger it
gate-review-preparer	One page of evidence in a fixed shape, the gate's own questions, a ten-minute script, and a decision record with one name on it — so reviewers compare evidence, not presentation skill	"prepare the gate review", "gate is Thursday"
investment-case-writer	What the money bought in the currency the program produces — reduced uncertainty — with what was stopped and why, the portfolio against the target mix, and the ask for the next round	"write the innovation budget case", "the CFO is asking what innovation is for"
initiative-sunset-writer	The sunset memo, the harvest of what can be reused, and the message that separates the decision from the people, so the next ideation session still fills up	"we are stopping this project", "write the kill memo"

No shared files: each skill reads the artifacts the earlier ones wrote, by file name, inside your Innovation HQ project.

Employer Branding Pack — packs/employer-branding-pack

Twelve skills for a firm whose careers page says "fast-paced and collaborative" and whose joiners find out otherwise in week two. The pack runs one loop: listen to the people who already work here, distill what they say into a promise you can keep, tell it on a careers page and in job ads that help the wrong people not apply, then test the promise against a joiner's first weeks and correct whatever broke. Every claim about working here needs a living witness: a colleague said it or a founder signs it, no skill invents the witness, and nobody is quoted who has not approved the quote.

Listen before you write a word

Skill	What it does	Say this to trigger it
evidence-interview-designer	Eight to twelve conversations rather than a survey: who to talk to across roles and tenure (not the fans), the stay-interview guide that gets past "it's fine", the consent script, the note-taking rule	"who should I talk to about our culture", "stay interview questions"
peer-claims-mapper	The claims on five to ten peer careers pages sorted into table stakes, rare and specific — a list of phrases your EVP must not lean on. A firm of 35 cannot outspend anyone; it can out-specify everyone	"what do other agencies say on their careers pages", "everyone says great culture"
evidence-synthesizer	The notes read the unflattering way: themes with counts, the one person's view kept, contradictions named, the leadership view held against the team view	"what did the interviews tell us", "find the themes in these notes"

Write the promise, and the pages that carry it

Skill	What it does	Say this to trigger it
evp-from-evidence-writer	The EVP as Give and Get pairs written only from the evidence base, each claim tagged with its evidence strength, plus the "not claimable yet" list — next quarter's to-do list for the workplace	"write our EVP", "what's our employer brand promise"
careers-page-writer	The page in a fixed order: what it is actually like here before the perks, the hard parts before the benefits, the honest process before the apply button, and only quotes people approved	"write our careers page", "rewrite the join us page"
job-ad-writer	The ad that rules people out on purpose: the real first ninety days, the give and the get for this role, "you'll dislike this if", the pay range, the process with dates	"write a job ad", "rewrite this job posting"
realistic-preview-builder	A Tuesday rather than a responsibility list, built from a conversation with the person doing the job today and approved by them, as a written piece and optionally a video script and shot list	"realistic job preview", "day in the life for this role"

Be visible without a marketing team

Skill	What it does	Say this to trigger it
team-voice-editor	An editor, not a writer: it interviews the colleague, keeps their answers, marks every sentence it moved, and gives the draft back to them to finish. If they have nothing to say, there is no post	"help Sam write a LinkedIn post about the project", "employee advocacy"
hiring-content-planner	A quarter where each piece makes one EVP claim visible through something that happened, told by the person it happened to. A piece with no willing owner is dropped, not assigned	"content plan for employer branding", "we only post when a role opens"

Check whether the promise held

Skill	What it does	Say this to trigger it
brand-measure-designer	Five or six measures that mean something at six hires a year — not applicant volume or reach — and how to collect each without tracking any individual	"is our employer branding working", "employer brand KPIs"
first-weeks-promise-checker	Week 1, 4 and 12 built from the exact sentences the joiner read before they applied, answered on their own, kept only with their consent, and turned into flags on the process rather than on the joiner	"someone starts Monday, check the promise", "did we tell the new hire the truth"
brand-review-runner	Every claim promoted or demoted on new evidence, and every broken promise sorted into "fix the words" or "fix the workplace" with an owner and a date. It never closes a broken promise by rephrasing it	"quarterly employer brand review", "is our careers page still true"

Shared files: templates/ ships firm-context.md (the founder fills it once; every skill reads it), interview-notes.md (one per listening conversation, the only thing the synthesizer reads about individuals), and first-weeks-check.md (the joiner fills it at week 1, 4 and 12, and decides what is shared).

Case Study Factory Pack — packs/case-study-factory-pack

Ten skills for a firm whose best project is still an anecdote three people can tell. You sit down for thirty minutes with the person who ran it, and the pack turns that conversation into a source file: the story in order, the numbers with a named person behind each one, the client's lines as they were said. Every other skill writes from that one file — the web case, the long read, the pagers, the slide, the posts, the award entry, the proposal paragraph, the video script. Claude writes every format; it never supplies the experience, and it never fills a gap with a plausible number, quote, or scene. Getting the client's permission to publish stays your relationship and your job.

Get the story down first

Skill	What it does	Say this to trigger it
case-interviewer	The thirty-minute interview with the person who ran the project, one question at a time, written into the source file every other skill reads: the story in order, the numbers with their source and a named defender, the client's lines as said, what not to claim, how the client may be named	"let's get the story down", "capture this case before the team moves on"

Write the case

Skill	What it does	Say this to trigger it
website-case-writer	The short web case, 400 to 700 words: the snapshot, the honest before, what was done, what changed with its base and its period, one quote, one takeaway	"we need a case study on the site", "write the case for the work page"
long-read-case-writer	The long read, 1,500 to 2,500 words in magazine shape: the decisions, the missteps, the thing a reader can actually learn, with an image list and captions	"write the long version", "a case study that shows our process"

Build the files a pitch runs on

Skill	What it does	Say this to trigger it
case-one-pager-builder	The A4 leave-behind as a real PowerPoint file, and a PDF when it can export one, in your colors and type, built through code execution	"make a one-pager for this case", "the prospect wants something to forward"
case-two-pager-builder	The two-page version: page one the story, page two the approach, the results, the quote, the next step. Real PowerPoint file	"make a two-pager", "the buyer wants more than one page but not the deck"
credentials-slide-builder	The one slide for the creds deck, inside your own deck template when you give it one: the change in the title, three lines, one to three figures, logo if allowed	"put this case in the creds deck", "the pitch is Tuesday and this belongs in the deck"

Take it outward

Skill	What it does	Say this to trigger it
linkedin-case-post-writer	The post from the firm and the post from the lead, plus a carousel outline, with the anti-slop rules built in	"post about the Acme project", "let's tell people about this one"
award-entry-writer	The category recommendation first, then the entry written inside the form's word counts for a jury reader, with results only from the source file	"can we enter this?", "which category should this go in"
proposal-case-paragraph-writer	The 120 to 180 word proof paragraph for a proposal or an RFP answer, matched to the prospect's situation without bending the case, plus a 40-word version	"add the Acme case to the proposal", "relevant experience for the RFP"
case-video-script-writer	A 60 to 90 second script for the lead or the client to say on camera, with a shot list and lower thirds, built from lines that were actually said	"marketing wants a video of this case", "can we do a video of this?"

Shared files: templates/ ships firm-context.md (a founder or lead fills it once — positioning, tone, colors, type, naming policy, who signs off — and every skill reads it) and case-source.md (the blank the interviewer fills, one per project, and the only source every writer reads).

Proposals Pack — packs/proposals-pack

Twelve skills for the week a request lands and the deck is due Friday. Something arrives — an RFP, an email, a founder's notes after a call — and the pack turns it into a brief that keeps what the client asked for, what you know and where you know it from, and what you are assuming in three separate columns. Then the storyline is written as action titles before any slide exists, each section is drafted in the client's language, the deck is assembled on your own template, and someone reads it back from the client's chair before it goes. Claude writes the slides; people own the facts. Every claim about the client, the market, or a number comes from the brief or a named source, or it carries an assumption marker onto the slide. What the firm promises and what it charges stay a named person's call.

Set up once

Skill	What it does	Say this to trigger it
firm-context-writer	One conversation that writes firm-context.md: services and refusals, ideal client, the credentials library with real outcomes only, the team roster, the cost basis behind your prices, who approves what, and your deck conventions	"set up the proposals pack", "our rates changed"

Decide what the deck argues

Skill	What it does	Say this to trigger it
proposal-brief-builder	Whatever arrived turned into the one file every section reads: the ask in a sentence, who decides and how, the requirements matrix for an RFP, known facts with sources, the assumptions register, your angle — plus the questions that would fill a thin brief	"we got an RFP", "we need a proposal for Acme by Friday"
storyline-designer	The ghost deck before any content: the executive summary, the sections this client actually needs, one action title per slide with the evidence it requires, and the slide budget	"what slides do we need", "how should this deck flow"

Write the sections

Skill	What it does	Say this to trigger it
context-objectives-writer	"Your situation and objectives" in the client's own words — quoting the brief rather than improving on it, and marking every inference on the slide	"write the context section", "play back the brief"
market-section-writer	The market section from named sources only, keeping the two or three facts that change the answer, with the source on the slide. No sources, no section — it tells the storyline to drop it	"we need a trends section", "what's happening in their industry"
problem-section-writer	The problem as a diagnosis: symptoms, hypotheses about causes each labeled tested or untested, what it costs the client, and the boundary of what this engagement fixes	"frame the problem for Acme", "make the pain tangible"
vision-section-writer	The answer as a position rather than a service list: what will be different, what you will refuse, the two or three big moves, and why this fits this client	"what's our point of view", "write the target picture"
approach-section-writer	Phases, deliverables, timeline, governance, the client's role, and the risks named before the client names them — with dates and people kept as drafts until a person approves them	"draft the workplan for Acme", "what happens in each phase"
team-section-writer	Who is on this and why each fits, plus two or three cases chosen by resemblance rather than logo size, short and placed after the work rather than before it	"write the why us section", "which case studies should we show"
investment-section-writer	One to three options that are each a real offer, priced from your approved numbers with the assumptions next to them, plus terms and next steps with dates. No decoys, no invented market rate	"how do we present the fee", "write the commercials"

Build it and read it back

Skill	What it does	Say this to trigger it
deck-builder	The .pptx on your template through code execution: one slide per action title, executive summary and dividers, a source line on every data slide, assumptions still visible, speaker notes, and the RFP requirements cross-reference	"build the deck", "generate the PowerPoint for Acme"
deck-reviewer	Four readers in one — the evaluator with the scoring sheet, the executive who reads only titles, the finance lead, the sceptic checking every number — returning an edit list ordered by what would cost you the decision, sent back to the section files rather than patched into the deck	"check the proposal before it goes", "does this answer the RFP"

Shared files: templates/ ships firm-context.md (filled once with firm-context-writer — positioning, credentials, team, cost basis, approvals, deck conventions — and read by every skill) and proposal-brief.md (the blank the brief builder fills from an RFP or your notes, one per opportunity, and the source every section draws from).

Creative Futurology Pack — packs/creative-futurology-pack

Twelve skills for the work that starts when a client, or your own partners, want "something about the future" and nobody has said what decision it should change. The pack frames the question first, then scans for concrete, dated, sourced signals, clusters them into trends with an honest evidence grade, sorts the settled from the genuinely uncertain, and builds three or four constructed futures the team can walk into. From there it makes the futures tangible, runs the current strategy through each of them, turns what that teaches into moves with owners and dates, and keeps watching the signposts a quarter at a time. Claude scans and drafts; the leadership team does the arguing and the choosing. Real, dated signals are not optional and no scenario is ever a forecast — every skill in the pack will say so if asked which future will happen.

Frame it and find the evidence

Skill	What it does	Say this to trigger it
focal-question-framer	Turns "we should think about the future" into one focal question with a horizon, a scope and the decision it must inform, and fills the engagement brief every other skill reads	"we need a trends piece", "what should our offsite be about"
signal-scanner	Researches the web and logs concrete, dated, sourced signals, one card per signal with a link, across social, technological, economic, environmental and political territory — and merges the ones your team spotted. Never invents a signal	"find signals for our focal question", "we need evidence, not opinions"
trend-synthesizer	Clusters the signals into named trends with a direction, a maturity and an honest evidence grade. Three signals from two independent sources, or it stays a hunch	"what do these signals add up to", "cluster these"

Build the futures

Skill	What it does	Say this to trigger it
uncertainty-mapper	Separates what is settled from what could go either way, sorts the drivers by impact and uncertainty, and proposes the two axes the scenarios stand on — recording the team's argument rather than replacing it	"which trends matter most", "pick the scenario axes"
scenario-builder	Three or four internally consistent constructed futures from the agreed axes, each with its logic, its timeline, who wins and who loses, and the first signs you would see. Labeled a constructed future, never a prediction	"write the scenarios", "build four worlds for 2030"
future-artifact-maker	Artifacts from inside each future — a headline, a product listing, a complaint letter, an annual report excerpt, a job ad — clearly marked fictional and built to make a room react rather than nod	"make the scenarios tangible", "write a headline from 2030"

Turn them into decisions

Skill	What it does	Say this to trigger it
strategy-wind-tunneler	Runs your current strategy, or a set of options, through every scenario and grades each as holds, conditional or fragile, with the trigger that would force a change	"are we fine in all four worlds", "which of these options survives"
implications-roadmap-builder	No-regret moves now, options to keep open, big bets with triggers — each with an owner and a date. It does not choose the bet for you	"so what do we do", "turn the scenarios into actions"
signpost-tracker	The early-warning indicators for each scenario, with thresholds and a review cadence, plus the quarterly re-scan that keeps the scenarios and the roadmap alive	"which future are we in now", "quarterly scenario review"

Take it to the room

Skill	What it does	Say this to trigger it
trend-report-writer	The publishable trend report you send to clients: each trend as a tension with a question for leaders, sourced signals, implications and a provocation. Refuses a trend without sourced signals	"write our annual trends report", "draft the trends article"
scenario-workshop-runner	The half-day or full-day session where a team sorts the uncertainties, builds or tests the scenarios and claims the first moves: agenda, materials, facilitation prompts, capture. The room stays human	"plan the scenario workshop", "we're running the session next week"
leadership-playback-designer	The playback that makes leadership care: the pre-read, the 45-minute arc, the one decision asked for, and the capture afterwards. It will not ship the playback as a document instead of a session	"present the scenarios to the board", "how do I get leadership to care"

Shared files: templates/ ships engagement-brief.md (the context file every skill reads first — focal question, horizon, the decision it informs, scope, who is in the room — filled with focal-question-framer and kept current by whoever leads the engagement) and signal-log.md (the blank signal cards anyone on the team fills when they notice something, which signal-scanner checks and merges into the signal log).

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FAQ

What is a Claude Skill?
A Claude Skill (Agent Skill) is a folder with a SKILL.md file: YAML frontmatter giving the skill a name and a description, followed by Markdown instructions. Claude reads the description to decide when the skill applies, then loads the full instructions only when it is needed. Skills work in Claude Code, Claude.ai, and the Claude Agent SDK.

What is a skill pack?
A skill pack is several related skills plus their shared reference files, distributed together as one installable unit. A pack covers a whole workflow rather than a single step — the Workshop Pack, for example, spans intention through retro, and each skill hands off to the next.

How do I install a skill pack from GitHub into Claude Code?
Run /plugin marketplace add polar-bear-org/claude-skills in a Claude Code session, then /plugin install <pack-name>@polar-bear-skills. Claude Code reads .claude-plugin/marketplace.json at the repository root to find the packs.

Can I use these skills on claude.ai instead of Claude Code?
Yes. Each pack's install/ folder holds one zip per skill, ready for Settings → Customize → Skills → Upload skill. Enable code execution first, under Settings → Capabilities.

Do these skills replace the facilitator?
No. In the Workshop Pack, Claude designs and captures; humans facilitate. No skill here runs the room. They take everything around the craft off your plate.

Can Claude run user research for me?
No, and the Design Thinking Pack is explicit about it: Claude prepares and synthesises, humans meet the users. Every persona, insight and finding it produces is built from research with real people, and the skills say when it is time to go and talk to them.

Do I need performance review software to run a review cycle?
No. The Annual Review Cycle Pack runs the whole cycle — growth matrix, review forms, self-reviews, manager growth memos, 1:1s, retro — in Claude plus a shared folder of Markdown files. It is built for teams of 20–200, where per-seat performance software costs more than it returns.

Do I need onboarding software to onboard a new hire?
No. The Onboarding Pack runs the whole journey — pre-boarding plan, IT and finance setup emails, welcome brief, welcome pack, per-joiner checklist and dashboard, team deck, intro email, first goals, first week, and the joiner's own 90-day companion — in Claude plus a shared folder of Markdown files. Claude prepares and keeps track; the welcome itself stays human.

Can Claude run a design sprint for us?
No, and the Design Sprint Pack is explicit about where the line sits: Claude qualifies, frames, casts, scouts, captures, and synthesises, and it will even put concepts on the wall on sketch day — but no concept of its own reaches the vote unless a human puts their name on it, and the heat map, the Decider's call, and the five Friday conversations stay human throughout.

Can Claude write my graduate application or sit my assessment centre?
No, and Claude for Business Graduates holds one line throughout: Claude helps you prepare, practise, research, organise and critique your own work. It never sits a test, interview or assessment for you, never invents experience or results, and never writes assessed work unless your university's rules allow it and you say so. Nothing goes to an employer that you have not checked and cannot explain yourself.

Can Claude help me in my first job without doing it for me?
Yes, and Nail Your First Job with Claude holds one line throughout: Claude helps you learn the job faster and check your own work. Your employer's AI policy comes first, nothing it keeps confidential goes in, Claude never invents what you did, and nothing it drafts goes out in your name until you have read it, checked it and chosen to send it. The pack's AI Task Picker exists for exactly this — it names what you should keep doing by hand in order to learn the job.

Can Claude write marketing copy and campaign plans for a brand that is not mine?
It can draft them, and Claude for Marketing Graduates is built so a person stays accountable for what goes out. Brand copy follows the brand's own voice guide, every AI draft goes through a line-by-line review that records what was checked, kept, changed and cut, and every claim goes through a substantiation check: the pack never invents a statistic, a result, a review, a testimonial or a customer quote, so every claim in your copy traces to evidence someone holds. Advertising, consumer law and data protection points end with "check with a qualified adviser". Applications, posts and interview answers stay in your own words, from your own experience.

Are the skills free? What is the license?
Yes, free to use inside your company, not for resale. You may use them for your own team, your own company and your own client work, adapt them for that use, and share them with colleagues inside your organization. You may not sell, sublicense or redistribute them or derivatives as a paid product, template or course, or present them as your own work when redistributing them publicly. They are provided as is. See LICENSE.

Do they work with ChatGPT, Gemini or other assistants?
The SKILL.md skills are built for Claude. Eleven packs also ship plain-text prompts in a portable/ folder that you can paste into ChatGPT, Gemini, Copilot or another text assistant, plus an ALL-SKILLS.md and PROJECT-INSTRUCTIONS.md for project setups: Compassionate Leadership, AI & Psychological Safety, Employee Experience, Team Performance, Stakeholder Relationships, Failures and Mistakes, Delegation, Changing Ways of Working, Handling Disagreements, Time for Top Priorities, and Important Decisions. That is prompt compatibility, not a native integration; results vary by assistant.

Where can I see each pack before installing it?
Every pack has a page at meet-polar-bear.com/skills with a guide and a zip download. The address is meet-polar-bear.com/skills/<pack-name>, for example meet-polar-bear.com/skills/ai-for-hr-pack.

Should I lower my prices because I use AI?
That is the question Pricing Under AI Pressure is built to answer, and it answers it from your numbers rather than from a rule. The AI Activity Map measures, activity by activity on real jobs, where AI actually saves time and what new work it adds; the AI Cost Ledger puts your tool and API bills next to that; and the AI Savings Decision then has you choose, per service, whether to pass the saving on, keep it as margin or reinvest it, with the line you will say to clients. The pack never sets a price for you, never invents a benchmark or a competitor's rate, and never hides your use of AI — the AI Disclosure Policy is there for the opposite reason.

Where will my next client come from if I only sell between delivery days?
That is the problem the Claude Guide for Finding Clients starts from. The Business Development Plan sets one 90-day goal from your own numbers, a warm-first channel mix and 2 or 3 weekly actions you control; the Weekly Business Development Hour makes it a fixed slot that survives a busy delivery week; and the Pipeline Review stages every open deal by what the buyer actually did, so a full-looking pipeline stops hiding stale deals. Warm comes before cold throughout: past clients, key accounts, referrals and your own network first, and cold outreach only as one person on one real public trigger. Claude researches, prepares and drafts from your real work and real clients — you choose who to talk to, put it in your own words and send it yourself.

What do I say when a client says AI could do this in 10 seconds?
That is the objection Claude for Winning Proposals is built around. AI Objection Answer splits the work task by task — what AI genuinely does well here, said first and without selling against it, what stays with you, and an option where the client does part of it with their own AI. Like-for-Like Quote Comparison levels your scope against a cheaper AI-first quote line by line, AI Use Statement puts your own AI use in the proposal in plain words, and Fee Structure Choice shows where AI speed changes the math on how you charge.

Can I add my own pack?
Yes — see CONTRIBUTING.md. It covers creating a pack from scratch, bringing in a pack that already exists, adding a skill to a pack, and editing one.

---

Repository layout

claude-skills/
├── .claude-plugin/
│   └── marketplace.json        # the marketplace manifest Claude Code reads
├── packs/
│   ├── workshop-pack/          # one pack = one installable plugin
│   │   ├── .claude-plugin/
│   │   │   └── plugin.json     # pack manifest (name, version, keywords)
│   │   ├── skills/             # one folder per skill, each with SKILL.md
│   │   ├── resources/          # reference files the skills read
│   │   ├── install/            # one zip per skill, for claude.ai upload
│   │   └── README.md
│   ├── review-cycle-pack/      # same shape; its shared files live in templates/
│   ├── design-thinking-pack/   # same shape; its shared files live in templates/
│   ├── onboarding-pack/       # same shape; its shared files live in templates/
│   ├── design-sprint-pack/     # same shape; its shared files live in templates/
│   ├── designops-pack/        # same shape; no shared files — the skills read each other's output
│   ├── innovation-pack/       # same shape; no shared files — the skills read each other's output
│   ├── employer-branding-pack/ # same shape; its shared files live in templates/
│   ├── case-study-factory-pack/ # same shape; its shared files live in templates/
│   ├── proposals-pack/        # same shape; its shared files live in templates/
│   ├── creative-futurology-pack/ # same shape; its shared files live in templates/
│   └── _template/              # copy this to start a new pack
├── docs/
│   └── installing.md           # every install path, for users
├── CONTRIBUTING.md             # how to add or edit a pack, for the team
├── scripts/                    # build the zips, validate the repo
├── catalog.json                # machine-readable index of every pack and skill
├── llms.txt                    # index for AI agents and LLM crawlers
└── README.md

---

About the makers

Made by Polar Bear, a people ops consultancy for human-size teams (20 to 200 people). Built by ex-McKinsey founders with a dream to make AI work for people, not instead of them. We help clients build people systems and AI-first ways of working, and we run our own company on Claude. These packs are the free, self-serve version of how we work. If your team has outgrown them, message Pauline (linkedin.com/in/paulinebertry).

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letter · marketing take-home task · marketing interview questions · graduate networking · student networking · networking for graduates · networking brief · target employer list · elevator pitch · linkedin data export · network map · closeness tiers · dormant ties · contact shortlist · alumni search plan · informational interview · coffee chat · coffee chat questions · speculative application · connection request note · follow-up nudge · careers fair · careers fair plan · employer event · event follow-up · warm introduction · double opt-in introduction · helper brief · forwardable blurb · referral ask · close the loop note · thank-you note · networking log · appels d'offres · marchés publics · commande publique · réponse appel d'offres · DCE · règlement de consultation · CCTP · CCAP · CCAG 2021 · mémoire technique · note méthodologique · matrice de conformité · synthèse DCE · go no go · bid no bid · veille appels d'offres · codes CPV · BOAMP · rétroplanning appel d'offres · questions à l'acheteur · DUME · DC1 DC2 · DC4 · pièces de candidature · groupement conjoint ou solidaire · sous-traitance · axes de différenciation · compréhension du besoin · planning d'exécution · moyens humains et techniques · fiches références · attestation de bonne exécution · volet environnemental · critère environnemental · clause d'insertion sociale · tableau des preuves · BPU · DQE · DPGF · cadre de prix · cohérence prix mémoire · offre anormalement basse · relecture évaluateur · contrôle de conformité · dépôt dématérialisé · copie de sauvegarde · signature électronique · demande de précisions · régularisation · audition marché public · soutenance · motifs de rejet · candidat évincé · retour d'expérience · RETEX · bibliothèque de contenus · bid management · skills claude en français · ai pricing · pricing under ai pressure · pricing your expertise · consultant pricing · freelance pricing · floor rate · break-even day rate · fully loaded cost · client profitability · whale curve · 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entry points · point of view statement · positioning statement · linkedin headline · linkedin about section · linkedin featured section · linkedin recommendation request · founder interview · client questions log · content repurposing · idea bank · personal voice guide · voice memo to post · ai tells · does this sound like ai · claim and permission check · client permission · ai use statement · ai disclosure · project story post · lesson learned post · opinion post · linkedin carousel · document post · warm conversations list · thoughtful comment · connection request note · conversation opener · content calendar · weekly linkedin routine · conversations log · monthly linkedin review · conversations started · design leadership · design leader · head of design · design manager · design lead · senior designer · staff designer · principal designer · stakeholder map · power interest grid · stakeholder interview guide · problem framing brief · design strategy one-pager · design principles · design options trade-off · QOC · DACI decision · design rationale doc · design decision log · architecture decision record · pre-wire plan · nemawashi · design review deck · stakeholder feedback log · design pushback brief · dark pattern · design quality bar · WCAG 2.2 · usability heuristics · design critique · critique ritual · critique session brief · critique notes to actions · HEART metrics · design impact write-up · design ROI · UX debt register · value vs effort · design investment case · cost of delay · CD3 · UX maturity assessment · NN/g maturity · design team operating rhythm · delegation board · delegation levels · design hiring loop · structured interview for designers · interview scorecard · designer 30-60-90 · designer onboarding · SBI feedback · new design lead 90-day plan · IC to manager · staff designer path · staff archetypes · brag document · promotion case · design leadership portfolio · leadership case study · business development · finding clients · new business · client acquisition · consulting sales · selling expertise · independent consultant · fractional executive · feast or famine · business development plan · weekly selling hour · pipeline review · win loss review · past client reconnect · key account plan · referral request · referral partners · writing voice guide · ai tells · warm network map · linkedin connections export · closeness tiers · reconnect message · warm introduction · double opt-in intro · forwardable blurb · event networking plan · ideal client profile · positioning statement · productized service · ai use statement · ai disclosure · case study interview · case study one-pager · credentials deck · target account list · account research brief · trigger outreach email · cold email · deal qualification · MEDDICC · discovery call guide · SPIN selling · discovery call recap · bid no bid · consulting proposal · situation complication question · pricing options · proposal deck · ghost deck · proposal follow-up · mutual action plan · objection handling · LAER · “ai could do this” objection · commercial b2b · vente b2b · ingénieur commercial · ingénieur d'affaires · technico-commercial · KAM · responsable grands comptes · prospection commerciale · prospection B2B CNIL · liste de prospection · raison d'écrire · message de prospection · trame d'appel · prospection téléphonique · fiche compte · cartographie des décideurs · plan de compte · plan d'action commercial · segmentation ABC · préparation de rendez-vous · guide de découverte · méthode SPIN · BEBEDC · argumentaire CAP · traitement des objections · méthode CRAC · compte rendu de visite · fiche client CRM · email récapitulatif · brief de proposition · proposition commerciale · devis commercial · cas client · relance de devis · opportunités en sommeil · préparation de négociation · MESORE · plan de concessions · plan d'action mutuel · revue de pipe · MEDDPICC · SPANCO · prévisionnel des ventes · forecast commercial · rapport d'activité commercial · organisation de la semaine commerciale · bilan d'affaire · analyse win loss · entretien annuel · entretien annuel d'évaluation · entretien professionnel · entretien de parcours professionnel · réforme entretien professionnel 2025 · loi du 24 octobre 2025 · article L6315-1 · campagne d'entretiens · note de cadrage campagne entretiens · rétroplanning entretiens · information consultation CSE · L2312-38 · RGPD entretiens · CNIL évaluation annuelle des salariés · pseudonymisation · durée de conservation compte rendu · messages de campagne d'entretiens · convocation entretien annuel · trame d'entretien annuel · grille entretien annuel · trame entretien professionnel · entretien de mi-carrière · entretien forfait jours · charge de travail cadre au forfait · référentiel de compétences · niveaux de compétence · matrice de compétences · objectifs SMART · guide manager entretien annuel · compte rendu d'entretien annuel · compte rendu d'entretien professionnel · preuve de remise de copie · évaluation contestée · contestation entretien annuel · refus de signer · registre des entretiens professionnels · état des lieux récapitulatif · abondement CPF · besoins de formation · plan de développement des compétences · financement formation · OPCO · CPF · VAE · bilan de compétences · bilan de campagne d'entretiens · RRH · DRH · responsable formation · recrutement · offre d'emploi · annonce de recrutement · fiche de poste · fourchette salariale · transparence salariale · sourcing · recherche booléenne · message d'approche · cooptation · grille de lecture de CV · préqualification · entretien structuré · questions STAR · non-discrimination à l'embauche · grille d'évaluation · prise de références · réponse négative candidat · promesse d'embauche · plan d'intégration · période d'essai · commande intérim · cabinet de recrutement · présentation de candidat · RGPD recrutement · conservation des candidatures · charte IA recrutement · tableau de bord recrutement · chargé de recrutement · responsable recrutement · ressources humaines · RH · RRH · DRH · chargé RH · HRBP · gestionnaire RH · RH sans service RH · droit du travail · code du travail · charte IA RH · pseudonymisation RGPD · registre des traitements RH · référentiel CNIL RH · calendrier social · obligations de l'employeur · affichages obligatoires · veille sociale · veille juridique RH · index égalité professionnelle · Egapro · transparence salariale · fiche de poste · promesse d'embauche · offre de contrat de travail · parcours d'intégration · livret d'accueil · rapport d'étonnement · période d'essai · délai de prévenance · entretien de parcours professionnel · état des lieux récapitulatif · plan de développement des compétences · plan de formation · OPCO · plan d'accompagnement individuel · insuffisance professionnelle · ordre du jour CSE · information-consultation CSE · avis du CSE · procès-verbal CSE · DUERP · document unique · évaluation des risques professionnels · politique congés · congés payés arrêt maladie · congé de naissance · arrêt maladie · visite de reprise · rendez-vous de liaison · aménagement de poste · médecin du travail · RQTH · mutuelle entreprise · prévoyance · dispense de mutuelle · recueil de signalement · procédure de signalement · lanceur d'alerte · référent harcèlement · enquête interne · rapport d'enquête interne · règlement intérieur · échelle des sanctions · procédure disciplinaire · avertissement · mise à pied conservatoire · lettre de licenciement · entretien préalable · rupture conventionnelle · homologation · départ d'un salarié · documents de fin de contrat · solde de tout compte · attestation France Travail · networking on linkedin · networking for consultants · warm network · networking brief · ideal client profile · elevator pitch · five-minute favor · linkedin data export · network fit map · closeness tiers · dormant ties · contact shortlist · person research brief · trigger event scan · coffee chat prep · reason to write · talking points · message checklist · grammar check · past client reconnect · client check-in · client after-action review · client case study · client relationship map · introduction ask · forwardable blurb · double opt-in introduction · shared introduction list · referral partner agreement · thank-you note · run of ten · follow-up tracker · personal crm · monthly network review · skills claude en français · ux research · user research · usability testing · user interviews · research plan · participant screener · informed consent · research data handling · usability benchmark · SUS score · survey design · diary study · contextual inquiry · accessible research · thematic analysis · insight statements · evidence trace audit · journey map · jobs to be done · opportunity solution tree · research readout · research repository · research taxonomy · research operations · synthetic users · winning proposals · consulting proposal · proposal writing · rfp response · bid no bid · MEDDIC · lead qualification · buying committee map · ai-written brief · pre-call research · discovery call · discovery call agenda · discovery questions · SPIN selling · cost of inaction · discovery call notes · recap email · problem statement · issue tree · good better best · pricing options · fee structure · value pricing · MoSCoW scope · win themes · discriminators · case study paragraph · ai use statement · statement of work · acceptance criteria · proposal red team · proposal walk-through deck · proposal executive summary · “ai could do this in 10 seconds” · like-for-like quote comparison · objection handling · negotiation plan · walk-away price · mutual action plan · proposal follow-up · client decision brief · win loss review}

10 Skills for Employee Experience

Listen to employees, find friction in the work, and turn feedback into changes people can see.

Read the pack. Install after publication: /plugin install employee-experience-pack@polar-bear-skills.

Skill	What it does
Employee Listening Plan	Produces a scoped listening plan
Workday Experience Interview	Produces an interview guide and confirmed friction note
Employee Journey Friction Map	Produces a journey map with repair opportunities
Feedback Theme Review	Produces a traceable and privacy-conscious theme brief
Work Design Check	Produces a work redesign brief
Fair Experience Priorities	Produces an explained action shortlist
Employee Experience Experiment	Produces a bounded experiment card
Close the Feedback Loop	Produces a clear feedback response and action ledger
Lightweight Experience Pulse	Produces a minimal pulse and interpretation plan
Experience Improvement Review	Produces a keep-change-stop review

10 Skills for Team Performance

Run useful retrospectives, agree team norms, and improve coordination in everyday work.

Read the pack. Install after publication: /plugin install team-performance-pack@polar-bear-skills.

Skill	What it does
Team Performance Check	Produces a prioritized team-process diagnosis
Team Charter	Produces a one-page delivery charter
Testable Team Norms	Produces a short norms trial
Evidence-Led Retrospective	Produces a facilitated retrospective and one experiment
Quick Team Debrief	Produces a ten-minute operational debrief
Reliable Handoff	Produces a tested handoff contract
Meeting Reset	Produces a keep/change/replace meeting plan
Shared Work Map	Produces a reconciled work-and-expertise map
Team Coordination Practice	Produces a fictional exercise and observation sheet
Team Process Experiment	Produces a small improvement trial and review decision

10 Skills for Stakeholder Relationships

Understand recurring stakeholder friction, prepare a repair conversation, and agree a more workable relationship.

Read the pack. Install after publication: /plugin install stakeholder-relationships-pack@polar-bear-skills.

Skill	What it does
Map the Relationship	A recurring stakeholder relationship is slowing delivery; map dependencies and choose a practical starting point.
Get Their Perspective	You think you know why a stakeholder behaves this way; prepare questions and update your understanding from their actual answers.
Find Shared Interests	Stakeholders want incompatible things; identify real constraints and develop a mutually workable arrangement.
Check What Trust Needs	A stakeholder says they do not trust your team; translate the concern into evidence and a bounded response.
Build Reliability Through a Small Trial	Good intentions have not improved a stakeholder relationship; create a small commitment people can verify.
Repair a Broken Commitment	Your team has harmed an ongoing stakeholder relationship; prepare acknowledgment and a credible repair process.
Agree the Working Interface	Repeated friction happens at approvals and handoffs between teams or organizations; agree how the interface works.
Send Useful Updates and Early Warnings	A stakeholder hears about problems too late or receives too much reporting; design an honest update rhythm.
Set Boundaries and Escalate	Repeated demands or harmful conduct are overwhelming the relationship; choose a proportionate boundary and escalation route.
Review the Relationship	A stakeholder agreement or repair trial has run for a few weeks; review evidence and decide what to change.

8 Skills for Failures and Mistakes

Respond to mistakes, understand what happened, take responsibility, and test changes that reduce repeat failures.

Read the pack. Install after publication: /plugin install failures-and-mistakes-pack@polar-bear-skills.

Skill	What it does
Contain the Incident	A mistake is still affecting a client, delivery, or team.
Own the Mistake and Plan Repair	You caused or own an error and need an accountable response.
Reconstruct the Event	Accounts conflict or hindsight is replacing evidence after an error.
Map Contributing Conditions	The explanation has stopped at carelessness, poor communication, or one root cause.
Respond to a Reported Error	Someone tells you about a mistake or near miss and your response will affect future reporting.
Recover Enough to Learn	Shame or defensive thinking is making a factual review difficult.
Test a Prevention Change	A review produced recommendations but no evidence that they work.
Close the Incident and Transfer Learning	Repairs are complete but lessons may be forgotten or copied too widely.

10 Skills for Delegation

Choose what to delegate, agree outcomes and decision rights, and support progress without taking the work back.

Read the pack. Install after publication: /plugin install delegation-pack@polar-bear-skills.

Skill	What it does
Choose What to Delegate	A task shortlist with reasons, retained decisions, and a first handoff. Part of Polar Bear's Delegation Pack.
Check Capacity Before the Handoff	A feasible scope and a concrete workload trade-off. Part of Polar Bear's Delegation Pack.
Write the Outcome Brief	A one-page brief defining useful completion without prescribing every method. Part of Polar Bear's Delegation Pack.
Separate Constraints From Discretion	An explicit decision map and escalation boundaries. Part of Polar Bear's Delegation Pack.
Prepare the Handoff Conversation	A short conversation guide and an agreement awaiting human confirmation. Part of Polar Bear's Delegation Pack.
Set Useful Checkpoints	A small review schedule tied to risks and decisions. Part of Polar Bear's Delegation Pack.
Coach Without Taking the Task Back	A support conversation that resolves the blocker and makes ownership explicit. Part of Polar Bear's Delegation Pack.
Reset a Delegation That Is Slipping	A recovery agreement addressing outcome, capacity, authority, and support. Part of Polar Bear's Delegation Pack.
Close the Loop and Build Capability	A completion decision and one change for the next handoff. Part of Polar Bear's Delegation Pack.
Review Your Delegation Pattern	A fairer distribution experiment and a manager commitment. Part of Polar Bear's Delegation Pack.

10 Skills for Changing Ways of Working

Define a behavior change, understand barriers, involve the team, and learn from a practical pilot.

Read the pack. Install after publication: /plugin install ways-of-working-change-pack@polar-bear-skills.

Skill	What it does
Define the Work Change	Turn a vague transformation into one observable work change.
Find the Real Barriers	Diagnose obstacles before selecting training or reminders.
Make Participation Real	Design input that can influence the change.
Check Transition Capacity	Make space and support for a work change.
Design a Useful Pilot	Test a work change with predictions and stop rules.
Make the New Behavior Easier	Create practice and point-of-use support for a specific barrier.
Measure Actual Adoption	Distinguish use, usefulness and unintended effects.
Adapt Without Losing the Purpose	Decide whether a local variation preserves the work change.
Decide Whether to Expand	Turn pilot evidence into a proportionate rollout decision.
Keep What Works and Retire What Does Not	Review durability and retire obsolete process work.

10 Skills for Handling Disagreements

Clarify a disagreement, understand the other view, test options, and reach a decision people can work with.

Read the pack. Install after publication: /plugin install disagreements-pack@polar-bear-skills.

Skill	What it does
Map the Disagreement	Produces a one-page map distinguishing evidence, predictions, values, process and personal harm. Part of Polar Bear’s Disagreements Pack.
Test the Contested Facts	Produces a shared evidence-check plan and a provisional conclusion. Part of Polar Bear’s Disagreements Pack.
Understand Their View	Produces a short listening guide and a checked-understanding note. Part of Polar Bear’s Disagreements Pack.
State a Constructive Objection	Produces a clear objection, alternative and decision request. Part of Polar Bear’s Disagreements Pack.
Agree How to Resolve It	Produces a fair participation and decision-process agreement. Part of Polar Bear’s Disagreements Pack.
Bring Missing Views Into the Room	Produces a bounded dissent session with an evidence and objection log. Part of Polar Bear’s Disagreements Pack.
Find Workable Trade-offs	Produces an option comparison that tests joint gains and real trade-offs. Part of Polar Bear’s Disagreements Pack.
Reset an Escalating Exchange	Produces a pause sentence, revised opening and safe continuation plan. Part of Polar Bear’s Disagreements Pack.
Close Without False Consensus	Produces a decision record preserving dissent and implementation responsibilities. Part of Polar Bear’s Disagreements Pack.
Check Whether It Worked	Produces a short outcome review with one corrective action. Part of Polar Bear’s Disagreements Pack.

10 Skills to Make Time for Your Top Priorities

Clarify priorities, confront capacity, protect focused time, and renegotiate commitments.

Read the pack. Install after publication: /plugin install top-priorities-pack@polar-bear-skills.

Skill	What it does
Choose the Outcomes That Matter	Everything feels important and you need a defensible short list. Produces a ranked outcome brief and an explicit not-now list.
Audit Where the Week Goes	Your stated priorities and actual use of time do not match. Produces a light time audit with two changes worth testing.
Build a Week That Fits	You have more promised work than time available. Produces a capacity calculation and a workable commitment proposal.
Make Space in the Calendar	Meetings and recurring commitments crowd out a chosen priority. Produces a proposed calendar reset with preserved coordination.
Start a Useful Focus Session	You have protected time but keep delaying or spreading attention across tasks. Produces a small concrete work session with a restart note.
Handle Interruptions Without Losing the Thread	Reactive work repeatedly derails your main task. Produces an interruption agreement and concise resumption routine.
Renegotiate a Competing Request	A new request would displace work already promised. Produces a factual trade-off brief and a draft response.
Turn a Priority Into a Realistic Plan	An important outcome keeps slipping despite repeated intentions. Produces a staged plan with evidence-based estimates and contingencies.
Close the Day With a Clear Restart	Unfinished work follows you into the evening or causes a confused restart. Produces a short closure note and a realistic next working-day entry point.
Review Progress and Reset Priorities	Your plan needs updating after a week of real work. Produces a short evidence-based review and next-week commitment change.

10 Skills for Important Decisions

Frame a consequential choice, compare options, challenge assumptions, and record what would change your mind.

Read the pack. Install after publication: /plugin install important-decisions-pack@polar-bear-skills.

Skill	What it does
Frame the Decision	Produces a one-page decision frame
Create Real Alternatives	Produces a shortlist of genuinely different options
Compare Trade-offs	Produces a consequence and trade-off table
Check the Outside View	Produces an evidence and uncertainty brief
Test the Preferred Option	Produces a disconfirming-evidence plan
Gather Independent Input	Produces a consultation and synthesis plan
Run a Grounded Premortem	Produces a risk and prevention note
Find What Would Change the Choice	Produces a sensitivity and next-evidence brief
Write the Decision Record	Produces a dated decision record
Review Without Hindsight	Produces a decision learning and revisit note

6 Skills for AI and Psychological Safety

Clarify a concern, question a proposed decision, rehearse speaking up, invite disagreement, prepare a response, and follow through.

Read the pack. Install: /plugin install ai-psychological-safety-pack@polar-bear-skills.

Skill	What it does
Test a Decision Before Announcing It	Produces a grounded challenge brief and consultation questions
Put a Concern Into Words	Produces a clear concern, a concrete request, and a suitable route
Rehearse Speaking Up	Produces a short role-play, practical feedback, and a revised opening
Make Room for Challenge	Produces an invitation, participation options, and a response commitment
Respond When AI Carries the Concern	Produces an evidence note, response draft, and follow-up step
Show What Happened Next	Produces a response-and-action note with commitments to confirm

AI for Customer Service: 32 Claude Skills

32 skills for running a support desk, from the hard reply to the bot handoff: hard conversations, workload and staffing, roles, metrics and coaching, escalations and incidents, learning from tickets, answers and knowledge, service design, and AI and bots, safely.

Read the pack. Install: /plugin install ai-for-customer-service-pack@polar-bear-skills.

Skill	What it does
Abusive Customer Policy	Produces warn, final warning and end-contact steps, a script per step and channel, a supervisor backup rule and an incident log
De-escalation Playbook	Produces phone and chat steps, phrases to use and avoid, the “I want your manager” path and a handoff note
Service Recovery Plan	Produces an owned-mistake reply, a fix and follow-up plan, a gesture within limits and an apology letter
Complaint Handling Procedure	Produces receive-to-close steps, acknowledgement and outcome letters and a complaint log
Refund and Exception Policy	Produces refund wording, a decision-rights table, a precedent log, a never-do list and kind ways to say no
Workload and Recovery Rules	Produces occupancy caps, breaks between hard contacts, recovery after abuse, cover rules and a team stress check
Erlang C Staffing Plan	Produces an interval forecast, the agents needed at a service level, occupancy and shrinkage, and a case for more hands
Backlog Recovery Plan	Produces triage by age and risk, a bulk-reply and merge plan, a pause list and a daily burn-down
Shift Handover Template	Produces open tickets with owner and promise made, who talks to each customer, and a holiday cover sheet
RACI Matrix	Produces owners across support, success, sales, product and engineering, gaps and double owners, and a rule for new asks
Support Metrics Scorecard	Produces closed versus resolved, first contact resolution, reopen rate, an SLA clock owner per stage and the limits of each number
QA Scorecard	Produces a reply rubric, a sample plan, a calibration session and same-day coaching notes about replies
Customer Service Training Plan	Produces a practice-first ramp, a shadow and reverse-shadow schedule, a go-solo checklist and a check that training changed the work
Customer Service Role Play	Produces a scenario bank by contact type, Claude as the customer, debrief questions and a team practice log
Escalation Matrix	Produces tiers, triggers, target times, the information each route needs, and when a lead or head steps in
SLA and OLA Template	Produces customer targets by priority and channel, internal OLAs, breach rules and a named clock owner
Bug Report Template	Produces steps to reproduce, expected and actual result, impact, urgency, a workaround and what the customer was told
Release Readiness Brief	Produces what changes and for whom, the expected confusion, day-one saved replies and articles, and who to call
Incident Communication Plan	Produces a first notice, an update cadence, no-ETA wording, an all-clear, a closing note and an agent brief
CSAT Survey	Produces a short post-ticket survey, comment sorting by cause and a monthly summary that names causes, not agents
Ticket Taxonomy	Produces a reason-based tag tree, definitions with examples, a tagging guide and a retire list
5 Whys Root Cause Analysis	Produces top drivers by volume, a 5 Whys chain per driver that stops at a process, a fix owner and asks for product
NPS Survey	Produces a relationship survey plan, a follow-up question, a close-the-loop rule and what support can and cannot move
Canned Responses Library	Produces saved replies with personal slots, naming rules, an owner and review date per reply, and a retire list
Knowledge Base Article	Produces an article from a solved ticket, an article state, a gap list and a review cadence
Customer Service Policy	Produces one page per topic, a change log and a what-we-never-say list
Customer Journey Map	Produces phases, actions, thoughts and feelings, the contact points where customers write in, and message rewrites
Customer Effort Score	Produces the effort question and where to ask it, the effort drivers counted from tickets and comments, and a fix list
Service Blueprint	Produces frontstage and backstage actions, support processes, the line of visibility, and fail and wait points
Chatbot Handoff Rules	Produces a bot scope table, handoff triggers, a context packet, a disclosure line and a loop test script
Self-Service Deflection Plan	Produces the questions to move to self-service, honest resolved-versus-abandoned measures and a second-line restaffing check
AI Use Policy	Produces useful AI tasks with their risks, customer-data and send rules, disclosure wording and a review log

AI for HR: 32 Claude Skills

32 skills for running HR as a clear, fair process, from complaints and investigations to leave, pay bands and the handbook: the HR desk, complaints and investigations, performance and discipline, leave and absence, pay and levels, policies and the handbook, stay and leave, and join.

Read the pack. Install: /plugin install ai-for-hr-pack@polar-bear-skills.

Skill	What it does
HR RACI Matrix	Produces who-owns-what matrix, "manager first" rules, escalation line, a must-do list leaders sign
HR Calendar	Produces 12-month calendar with owners and lead times, statutory dates marked for an adviser, clash check
HR Compliance Checklist	Produces obligations register by location and headcount, source and date checked per line, owner, adviser column
HR Audit	Produces audit checklist for files, policies and practices, gaps ranked by risk and effort, fix plan, sign-off summary
HR Dashboard	Produces one-page aggregate dashboard, a definition per metric, small groups suppressed, a "cannot tell you" line
Employee Relations Intake	Produces first-conversation script, intake note, route options, who decides the route
Grievance Procedure	Produces written procedure from informal first to appeal, timescales, roles, the conflicted-hearer rule
Workplace Investigation Plan	Produces terms of reference, investigator check, interview order and questions, evidence log, confidentiality script
Investigation Report Template	Produces report that separates allegation, evidence, findings of fact and open questions, evidence index
Employee Relations Case Log	Produces case log with stage, owner, next date and documents, recording rules, a monthly aggregate count
Performance Improvement Plan (PIP)	Produces the gap with examples, the standard, support, review points, the end, and who decided a PIP is warranted
Disciplinary Procedure	Produces written procedure from facts to appeal, warning levels, suspension as a last resort, companion rules
Written Warning	Produces hearing invitation, warning or outcome letter, appeal invitation and appeal outcome
Termination Letter	Produces meeting plan with one stated reason, the letter, final pay and benefits questions for payroll and an adviser
Leave of Absence Plan	Produces case plan with eligibility points to confirm, dates, contact, cover and return, letters, administrator questions
Reasonable Accommodation Process	Produces interactive process record, response letter, adviser questions before any refusal
Absence Management	Produces reporting and recording rules, return-to-work guide, triggers that open a conversation, adjustments check
Leave Policy	Produces holiday, sick, parental, bereavement and carer leave, statutory floors flagged, named owner for enhancements
Job Architecture	Produces job families, levels with written differences, title rules, how roles move up, a leveling guide
Salary Bands	Produces bands per level from your market data, offer and in-band rules, a band letter template
Pay Equity Audit	Produces aggregate pay comparison for equal work, gap figures, small groups suppressed, gaps as questions, action plan
Compensation Philosophy	Produces one page on market position, what pay rewards, progression, openness, review rhythm, trade-offs
HR Policy	Produces one plain-language policy with scope, owner, review date, manager guidance and adviser questions
Employee Handbook	Produces handbook from approved policies, contents, disclaimer, acknowledgement page, change log, gap list
Code of Conduct	Produces values as behaviours, conflicts of interest, privacy at work, speak-up route, non-retaliation, breach steps
HR Policy FAQ	Produces answers from your own handbook with the clause quoted, "not covered" when it is not, routing, no record of who asked
Stay Interview Questions	Produces short question set, manager script, a stay plan the manager owns, team-level themes only
Exit Interview Questions	Produces who runs it, question set, consent note, a quarterly theme read for groups, the loop back to leaders
Offboarding Checklist	Produces notice to last day steps, final pay questions, access removal by system with owners, records, the leaver's copy
Offer Letter	Produces offer from approved terms, a clause list for adviser review, a check against the contract
Onboarding Checklist	Produces day one to day 90 in four blocks, owner and date per item, the new starter's copy
Probation Review	Produces expectations, review dates, a short review form, extension rules, outcome letters after the manager decides

AI for Managers: 31 Claude Skills

31 skills for running a team, from the first 1:1 to the hard conversation: the hard conversation, stepping into the role, delegating and letting go, protecting the team's capacity, managing up and through change, the team's rhythm, setting direction, and coaching and growing people.

Read the pack. Install: /plugin install ai-for-managers-pack@polar-bear-skills.

Skill	What it does
Difficult Conversation Prep	Produces purpose line, dated facts, opening sentences, likely reactions, follow-up note
SBI Feedback Model	Produces situation, behaviour and impact statements, intent question, one request
Performance Improvement Plan (PIP)	Produces expected standard, dated gap, support offered, review dates, questions for HR
Conflict Resolution	Produces issue map, each side's interests, options, agreed behaviours
Return-to-Work Conversation	Produces welcome plan, questions, adjustments to consider, agreed note
New Manager 30-60-90 Day Plan	Produces listening plan, map of the work, first decisions, 90-day check
One-on-One Meeting Agenda	Produces first 1:1 questions, report-owned agenda, question bank, actions
Manager README	Produces how I work, what I expect, how to disagree with me
Levels of Delegation	Produces decision areas on seven levels, the board, changes to announce
Delegation Handoff Note	Produces outcome, limits, authority level, check-ins, what done looks like
RACI Matrix	Produces tasks against roles, one Accountable per row, gaps flagged
Cross-Training Plan	Produces critical tasks, cover today, learning pairs, what to document
Team Capacity Planning	Produces work inventory, real hours, stop, delay or ask list, case for leadership
Eisenhower Matrix	Produces your week in do, schedule, delegate, drop, three priorities
Team Psychological Safety Check	Produces anonymous team questions, discussion guide, one team experiment
Team AI Playbook	Produces agreed uses, never-put-in list, review rules, review date
Managing Up Brief	Produces one-page situation, background, assessment, recommendation, the ask
Skip-Level Meeting	Produces agenda, question set, themes without names, follow-up
Change Announcement	Produces what is decided, what is not, what changes for whom, FAQ
DACI Decision	Produces driver, approver, contributors, informed, options, decision record
Team Meeting Agenda	Produces purpose, timed items, decisions needed, action log
Working Agreements	Produces channels, hours, response times, escalation path, review date
Team Retrospective (Start, Stop, Continue)	Produces facilitation plan, prompts, themes, owned actions
Team Charter	Produces purpose, scope, who we serve, goals, roles, decision rights
Team OKRs	Produces one to three objectives, measurable key results, check-in rhythm
SMART Goals	Produces goals rewritten as SMART, linked to team OKRs, check dates
GROW Coaching Model	Produces goal, reality, options and will questions, the person's next step
Career Conversation	Produces question guide, energises and drains, options map
Individual Development Plan (IDP)	Produces one or two goals, experiences, learning, support, dates
Stay Interview	Produces question set, listening notes, a stay plan you own
Employee Recognition Note	Produces a specific note, where to share it, a team-wide list

AI for Product Management: 31 Claude Skills

31 skills for deciding what to build, what to drop and whether it worked: prioritising and saying no, setting direction, discovering what customers need, defining the work, deciding and aligning, launching, and measuring and learning.

Read the pack. Install: /plugin install ai-for-product-management-pack@polar-bear-skills.

Skill	What it does
Feature Request Triage	Produces request log, why-behind-it questions, build / later / no sort, reply drafts
Cost of Delay	Produces urgency profiles, CD3 order, "yes, if" options, reply to the asker
RICE Prioritization	Produces scored backlog, confidence notes, out-of-order exceptions, cut list
MoSCoW Prioritization	Produces must / Should / Could / Won't list, Must budget check, Won't-this-time list
Kano Model	Produces paired survey questions, category table per feature, build-first list
Product Vision	Produces vision statement, vision board (target group, needs, product, business goals)
Product Strategy	Produces diagnosis, guiding policy, coherent actions, "we will not" list
North Star Metric	Produces north star, 3 to 5 named inputs with definitions, counter-metrics
Product OKRs	Produces quarterly objectives, measurable key results, key-result grading notes
Product Roadmap	Produces now-next-later board, confidence notes, what is not on it, executive version
Customer Interview Guide	Produces screener lines, story-based questions, probes, consent note, notes template
Interview Synthesis	Produces affinity clusters, need statements with sources, contradictions, open questions
Jobs to Be Done	Produces job statements, circumstances, forces for and against switching, alternatives
Opportunity Solution Tree	Produces outcome, opportunity tree, target opportunity, three solution ideas, assumption tests
Assumption Mapping	Produces desirability, viability and feasibility assumptions, evidence map, riskiest three
Working Backwards PR/FAQ	Produces one-page press release, customer FAQ, internal FAQ
Prototype Brief	Produces what it tests, pass line set in advance, what it does not prove, gap-to-production list
PRD Template	Produces problem, goals, non-goals, requirements, open questions, success measures
Story Mapping	Produces user activity backbone, walking skeleton, release slices
User Stories	Produces stories, Given / When / Then criteria, INVEST check, refinement questions
Product Role Charter	Produces what product owns, what others own, stop-doing list, meeting audit
DACI Decision	Produces driver, approver, contributors, informed, inputs, decision date
Decision Log	Produces dated records (context, decision, status, consequences), reopening rule
Pre-Mortem Analysis	Produces failure story, reasons list, top risks with owners and signals, go / adjust / stop
Competitive Analysis	Produces landscape table, win / loss themes, where you differ, what not to copy
Value Proposition Canvas	Produces customer profile, value map, fit notes, one message all teams use
Go-to-Market Plan	Produces launch tier, audiences, positioning line, readiness by team, enablement brief
Release Notes	Produces customer notes by change type, internal version for support, who is affected
Success Metrics	Produces hEART table (goals, signals, metrics), baseline, target, guardrail
Experiment Design	Produces hypothesis, variants, primary metric, guardrails, sample check, decision rule
Post-Launch Review	Produces intended versus actual, why, keep / change list, keep, fix or remove call

AI for Project Management: 31 Claude Skills

31 skills for running a project from charter to clean handover: starting the project, stopping scope creep, estimating and scheduling, catching risks early, getting decisions made, running the delivery rhythm, reporting honestly, and closing well.

Read the pack. Install: /plugin install ai-for-project-management-pack@polar-bear-skills.

Skill	What it does
Project Charter	Produces objectives, success measures, authority, scope, milestones, budget envelope, sign-off
Kickoff Meeting Agenda	Produces timed agenda, the hard questions, roles, pre-read, outputs to confirm
Project Scope Statement	Produces in and out of scope, deliverables with acceptance criteria, assumptions, sign-off
Change Request Form	Produces impact on time, cost, scope, quality and risk, options, decider, change log entry
MoSCoW Prioritization	Produces Must, Should, Could and Won't list, effort share, what drops next
Work Breakdown Structure	Produces deliverable tree, 100% rule check, owners, gaps list
Three-Point Estimate	Produces PERT ranges per work package, forgotten work, a range and confidence line
Dependency Map	Produces dependency table, blocking diagram, at-risk list
Critical Path	Produces forward and backward pass, float per activity, the path in words
Gantt Chart	Produces schedule table, Mermaid chart, baseline versus current, change notes
Resource Allocation Plan	Produces demand against capacity by role, bottlenecks, levelling options, the trade-off
Pre-Mortem Analysis	Produces failure reasons grouped, top five as owned risks, plan changes
Risk Register	Produces cause, event and effect, scored likelihood and impact, owner, trigger, response
RAID Log	Produces risks, assumptions, issues, dependencies, stale flags, weekly review agenda
Stakeholder Map	Produces stakeholders by role, power and interest grid, needs, who decides what
RACI Matrix	Produces deliverables by roles, one Accountable per row, gaps and overloads
Escalation Email	Produces one decision, one decider, options, recommendation, decide-by date, default
Steering Committee Deck	Produces decisions first, delivery confidence, forecast, risks, draft resolutions
Decision Log	Produces decision, decider, options, reason, consequences, review date
Project Management Plan	Produces lifecycle choice, meetings kept and dropped, documents, cadence, tolerances
Meeting Minutes	Produces decisions, actions with owners and dates, risks, open questions, chat summary
Sprint Planning	Produces sprint goal, capacity, selected items, definition of done check, what was left out
Kanban Board	Produces real workflow columns, WIP limits, the four flow measures, oldest items
Sprint Retrospective	Produces a format for the question, themes, one owned improvement, items above the team
Project Status Report	Produces one-screen report, worded RAG with evidence, asks at the top, risks
Burndown Chart	Produces burndown and burnup, scope line, a two-sentence reading
Earned Value Management	Produces PV, EV and AC table, SPI, CPI, forecast at completion, one-line verdict
Communication Plan	Produces audience table, one cut of status per audience, announcements, read check
Lessons Learned	Produces blameless review, each lesson turned into an owned action or template change
Project Closure Report	Produces objectives versus results, acceptance, final cost and schedule, benefits owner, sign-off
Project Handover	Produces acceptance status, open items, known issues, support period, receiver's confirmation

AI for Recruiting: 31 Claude Skills

31 skills for recruiting from the intake meeting to the signed offer, in-house and on the agency desk: briefing the role, keeping candidates in the loop, attracting applicants, sourcing and reaching out, screening and interviewing on the same criteria for everyone, deciding and closing, the agency desk, and running the desk.

Read the pack. Install: /plugin install ai-for-recruiting-pack@polar-bear-skills.

Skill	What it does
Intake Meeting	Produces question plan, profile calibration, must-have versus trainable list, one-page intake summary
Job Scorecard	Produces first-year outcomes, 4 to 6 criteria with evidence, where each is assessed
Salary Range Brief	Produces proposed range from your evidence, where it appears, candidate lines, adviser questions
Hiring Process Plan	Produces stage map, maximum rounds, feedback deadlines, decision meeting date
Candidate Communication Plan	Produces a promise per stage, the "no update yet" message, close-the-loop rule, keep-warm notes
Interview Scheduling Messages	Produces invitation with adjustments offer, confirmation, reminder, reschedule, apologies
Rejection Email	Produces messages per stage, job-related feedback lines, finalist call script, calm reply
Candidate Experience Survey	Produces 5 to 7 questions per stage, send timing, aggregate reading, fix list
Job Description	Produces outcomes-first description, must-haves only, pay and adjustments lines, wording check
Job Ad	Produces hook, the real job with its hard parts, pay, rules up front, what happens next
Employee Referral Program	Produces the ask to staff, good referral guide, bonus rules as placeholders, update loop
Boolean Search Strings	Produces synonym sets, strings for LinkedIn, X-ray and boards, broad and narrow versions, test log
Talent Mapping	Produces target companies and teams, adjacent titles, feeder fields, pool estimate
Sourcing Strategy	Produces channel mix, free routes, weekly targets, what to stop
Recruiting Email Templates	Produces first message and two follow-ups from real facts, subject lines, InMail version
Screening Questions	Produces evidence questions for the form, phone screen guide, work authorisation step for a person
STAR Interview Questions	Produces behavioural questions per criterion, STAR probes, situational questions, questions never to ask
Structured Interview	Produces interview plan, who covers what, order, timing, note rules, adjustments
Work Sample Test	Produces a short task that mirrors the job, time limit, instructions, evidence guide
Interview Scorecard	Produces blank form per interviewer, anchored evidence levels, notes space, no total
Interview Debrief	Produces agenda that collects scorecards first, criterion by criterion, decision record
Reference Check Questions	Produces consent step, questions tied to criteria, probes, never-ask list, note template
Offer Letter	Produces letter from approved terms, conditions, offer call script, clause list for an adviser
Counter Offer Plan	Produces pre-offer questions, resignation prep, honest counter-offer answers, keep-warm plan
Recruiter Business Development	Produces account list from hiring signals, one-page approach, first-call questions, four-touch plan
Agency Terms of Business	Produces plain explainer of fees, guarantee, introduction period, payment, adviser checklist
Candidate Submittal	Produces consent record, facts against each criterion, pay, notice, availability, no fit score
Client Search Update	Produces weekly activity, market feedback, proposed brief change, decisions by a date
Recruiting Metrics	Produces time to fill and hire, source, acceptance, pass-through, ageing with reasons
AI Recruiting Policy	Produces allowed and banned uses, candidate notices, human review steps, adviser questions
Interviewer Training	Produces 45-minute session plan and a one-page cheat sheet

AI for L&D and Corporate Training: 30 Claude Skills

30 skills for L&D and corporate training, from the first training request to proof of what changed: finding the real need, getting it out of the experts, designing the programme, building the materials, delivering it live, making it stick, proving what changed, and running the L&D desk.

Read the pack. Install: /plugin install ai-for-training-pack@polar-bear-skills.

Skill	What it does
Training Request Intake	Produces intake questions, the problem in one line, an "is it training?" triage, a reply to the requester
Performance Gap Analysis	Produces desired versus actual performance, a cause table, non-training options, a recommendation
Training Needs Assessment	Produces needs by role and task, evidence for each, a priority table, what training cannot fix
Action Map	Produces one measurable goal, observable actions, why they are not happening, practice, minimum information
SME Interview Guide	Produces incident questions, decision points, common mistakes, exceptions, scenario seeds
Content Triage	Produces must-do, must-know, look-up and cut table, job aid candidates, a cut list with reasons
SME Review Plan	Produces who reviews what, one decider, rounds and dates, a feedback log, a change rule
Learning Objectives	Produces observable objectives at the right Bloom's level, conditions and criteria, rewrites
Instructional Design Document	Produces audience, need, objectives, strategy, practice and checks, evaluation, decisions, sign-off
Curriculum Map	Produces modules by objective, activity, check and format, sequence, learning path
Scenario-Based Learning	Produces decision scenarios from real mistakes, branches and consequences, feedback per choice
E-Learning Storyboard	Produces screen-by-screen text, visuals, interactions, narration, accessibility notes
Knowledge Check	Produces scenario questions per objective, distractors from real mistakes, feedback, retake rules
Job Aid	Produces a checklist, decision table or one-page flow, where it lives, who updates it
AI Content QA Checklist	Produces source-traced accuracy, alignment, accessibility, myth and bias scan, SME sign-off record
Session Plan	Produces a timed flow (open, recall, show, practise, apply), activities, materials, the first five minutes
Facilitator Guide	Produces cues per segment, questions to ask, activity instructions, timing flex, what-if notes
Role-Play Training	Produces role cards, learning points, good and poor models, private observer notes, debrief
Train-the-Trainer Kit	Produces teach-back plan, practice rounds, delivery notes, a readiness conversation guide
70-20-10 Plan	Produces on-the-job assignments, coaching and peer learning, the formal pieces
Spaced Repetition Plan	Produces retrieval prompts at widening gaps, 5-minute micro-units, schedule and channel
Manager Follow-Up Kit	Produces before and after conversation guides, the first on-the-job task, check-ins, a barrier log
Onboarding Training Plan	Produces a week-by-week path, the real tasks to handle, buddy sessions, sign-off by doing
Kirkpatrick Evaluation Plan	Produces Level 4 result and leading indicators, Level 3 behaviours and drivers, Level 2 and 1 checks
Training Evaluation Form	Produces questions on relevance, confidence to apply and barriers, open prompts, a summary template
Success Case Study	Produces a short survey on use, an interview guide, anonymous case write-ups, a barrier list
Training ROI Estimate	Produces benefits and how they were isolated, money conversion, full costs, a conservative ROI range
Training Plan	Produces programmes ranked against business goals, capacity and budget, a quarterly calendar, a not-this-year list
ADDIE Project Plan	Produces phases, deliverables, owners, review gates, realistic durations, SAM iterations
Compliance Training	Produces the few decisions per rule, scenario checks, a refresh cadence, limits on the record

Claude Docs for Product Managers: 41 Claude Skills

41 skills for the documents product people write, from the first brief to the post-launch review: setting up your voice and templates, discovering, shaping the vision, defining the work, deciding, aligning, reporting up, shipping and learning, running the team, and reviewing and editing. Each skill produces one finished document with a named reader and a length budget.

Read the pack. Install: /plugin install docs-for-product-managers-pack@polar-bear-skills.

Skill	What it does
Writing Style Guide	One-page voice guide from your own docs, banned words list, length defaults per doc type
Doc Template Kit	Your PRD, memo and update templates as reusable outlines, section rules, a filled sample
Doc Brief	Purpose, reader, decision wanted, length budget, sources, what to leave out, in six lines
Customer Interview Guide	Research questions, screener, story-based questions, note sheet
User Research Summary	Findings with counts and sources, what we still do not know, opportunities, top line
Competitive Analysis	Comparison table with dated sources, where we win and lose, what we will not copy
Opportunity Assessment	One page on the standard opportunity questions, riskiest unknowns, go or not now
Lean Canvas	One-page canvas with the riskiest assumptions marked untested
Business Model Canvas	The nine blocks, what changes for the business, untested assumptions
Value Proposition Canvas	Jobs, pains and gains from research, value map, fit notes, one positioning line
Problem Statement	Who, situation, evidence, cost of the problem, success, a "how might we" line
Product One-Pager	Problem, appetite, approach, rabbit holes, no-gos, open questions on one page
PRD (Product Requirements Document)	Goals and non-goals, users, prioritised requirements, edge cases, metrics, length budget
AI Feature Spec and Eval Plan	Model inputs and outputs, must and must-never behaviour, success criteria, test cases
User Stories and Acceptance Criteria	Stories, Given/When/Then criteria, INVEST check, refinement questions
Trade-off Memo	The request, what it displaces, cost of delay of each, recommendation, the costed no
Decision Memo	Options with evidence, recommendation, reversibility, who decides by when, signature line
Working Backwards PR/FAQ	One-page press release, external FAQ, internal FAQ with the hard questions
Business Case	Case for change, options including do nothing, ranges with named assumptions, the ask
Product Strategy	Diagnosis, guiding policy, coherent actions, what we will not do
Roadmap Narrative	Written Now, Next, Later with the problem behind each item, confidence, what changed
Product OKRs	1 to 3 objectives, outcome key results with baselines, what we stop, check-in rhythm
Weekly Product Update	Decision needed at the top, what changed, risks with evidence, what is next, under 250 words
Weekly Metrics Review	Input and output metrics with base and period, what moved and why, actions, owner questions
Roadmap Review Pre-Read	What changed, now-next-later with confidence, what is off and why, the decision asked
Quarterly Business Review Doc	Goals against results, shipped against promised, lessons, next bets, the asks
Board Memo, Product Section	Progress against plan, the few metrics that matter, risks, the question for the board
Product Launch Plan	Launch tier, readiness checklist by team, dates and owners, go or no-go criteria, comms list
Sales Enablement Brief	Who it is for, the problem in customer words, what it does not do, objections, internal FAQ
Release Notes	Customer notes grouped Added, Changed, Fixed, Removed, benefit first, plus an internal version
Feature Sunset Notice	Internal decision note, customer notice, dates, replacement, migration steps, support FAQ
Experiment Readout	Hypothesis, design, sample, result with interval, guardrails, decision, lessons
Post-Launch Review	Goals against actuals with sources, adoption, surprises, keep, change, stop, owners
Meeting Notes and Decisions	Decisions, actions with owners and dates, open questions, sent the same day
Decision Log	Dated table of decisions with context, options, decider, status, link
Team Charter	Mission, customers, scope, roles, decision rights, working agreements, review date
Handover Doc	State of each workstream, open decisions, risks, key roles, first two weeks
New PM Onboarding Doc	Product, users, strategy, metrics, who decides what, open threads, first 30 days
RFC and Design Doc Review	Comments by severity, edge cases, missing requirements, questions, a go, revise or discuss call
Executive Summary	The answer in one line, three supporting points, the ask, under 120 words
Plain Language Edit	Shorter version, word count before and after, AI tells removed, edits listed

Claude for AI Product Managers: 36 Claude Skills

36 skills for deciding if AI fits, testing it before launch and keeping it honest after: deciding if AI fits, speccing it as tests, briefing the model and the agent, building the evals from real outputs, shipping it safely, running and improving it, and its cost, price and explanation to leaders. Each skill is one named method or one artifact, with the inputs it needs, where it breaks and a fixed output template.

Read the pack. Install: /plugin install ai-product-managers-pack@polar-bear-skills.

Skill	What it does
AI Use Case Canvas	Canvas (prediction, judgment, action, outcome, input, feedback), simpler-fix check, data check, verdict
AI Failure Modes Map	Failure list per output, false yes vs false no cost, severity and detection, graceful failure, tolerable rate left blank
Workflow or Agent Decision	Candidate patterns, cost, latency and failure trade-offs, simplest pattern that passes, trigger for the next step up
AI Model Selection	Side by side test plan on real inputs, quality, latency and cost table per tier, pick per task, re-check date
AI Prototype Brief	What the demo tests, pass line set in advance, cherry-picked input check, gap-to-production list
AI PRD	Problem, inputs the model sees, outputs, behavior summary, fallbacks, data needs, release bar, open questions
AI Success Criteria	Measurable criteria per dimension, today's baseline, target set by a named person, how each is measured
AI Behavior Contract	Must, must never and when-unsure lines as Given-When-Then cases, pass rate over repeated runs, guardrails
Human-in-the-Loop Design	Approve, edit or take-over points, triggers, handoff message, response time a person can meet, log
AI Data Privacy Brief	Data flow from user to model to logs, personal data in prompts, retention, region, questions for legal
System Prompt Brief	Role, audience, task, rules, examples, output format, refusals and handoffs, critique of the current prompt
Context Engineering Brief	Knowledge sources and owners, freshness rules, what to leave out, retrieval spot checks, context budget
Agent Spec	Goal, allowed tools, permissions, stop conditions, spend budget, approval points, never-alone list
Tool Descriptions	Per tool name, purpose, inputs, outputs, error messages, namespacing, overlap check, three test tasks
Error Analysis	Notes on real outputs, open codes, failure types grouped, counts per type, the three to fix first
Golden Dataset	20 to 50 real cases with expected outcomes, coverage by failure type, source and version, add-and-retire rules
Synthetic Test Data	Generated cases for coverage gaps only, each marked synthetic, checked by a person, kept out of the headline score
Eval Rubric	One pass or fail check per failure type, grader per check, pass and fail examples, blockers
LLM-as-a-Judge Prompt	Judge prompt for one failure type, labelled set, agreement on a held-out split, bias checks
AI Eval Plan	Capability and regression suites, when each runs, what blocks a release, named owner of quality
AI Red Teaming Plan	Attack cases by risk class, who runs them, pass line, fixes before launch
AI UX Review	18 interaction guidelines checked by phase, AI disclosure check, correction and handoff paths, fixes ranked
AI Impact Assessment	Who is affected, intended use and misuse, data, oversight, mitigations, residual risk owner, adviser questions
AI Risk Register	Cause, event, effect risks mapped to Map, Measure, Manage, owner, trigger, response
Questions for Legal	Questions for the legal and privacy team by topic, with the facts attached; asks, never answers
AI Launch Checklist	Go-live list with an owner per line, from evals passed as run to rollback rehearsed
AI Launch Gates	Stages, eval and live numbers per gate, kill criteria, rollback path, who signs each gate
Weekly AI Quality Review	Transcript sample plan, review notes, new failure types, cases added to the golden dataset, decisions
AI Feedback Signals	Signal map (accept, edit, retry, rephrase, abandon, escalate, rating), logging, weekly readout, review triggers
Prompt Regression Test	Change note, cases to re-run, before and after per failure type, ship or hold for a named person
Model Migration Plan	Deadline, breaking changes, eval rerun, cost difference, behavior diffs to read, rollout and fallback
AI Incident Response Plan	Severity levels, containment, customer correction, evidence timeline, fix into the golden dataset, blameless review
AI Unit Economics	Cost per call, per task and per successful outcome, heavy-user case, caching and batch levers, today's cost
AI Usage and Pricing Test	Small real-task test, usage estimate at light, normal and heavy use, price options to test, what to re-measure
AI Feature Card	Intended and out-of-scope use, data, eval results as run with dates, known limits, disclosures, owner
AI Exec Brief	One page, bottom line first: how often it is wrong by severity, what that costs, run cost, the decision asked

Claude Opus 5.5 for Product Managers: 39 Claude Skills

39 skills for running the whole product cycle with Claude, in seven phases that each hand a named artifact to the next: set Claude up and connect it, frame the question, discover the evidence, decide, build and ship, communicate the call and run the week. Each skill teaches one named, checkable method, with the inputs it needs, where it breaks, a fixed output template and the next skill to run.

Read the pack. Install: /plugin install opus-for-product-managers-pack@polar-bear-skills.

Skill	What it does
Set Up the Product Project	Project instructions, knowledge list (load, link, keep out), five test prompts
Write the Product Context File	Dated context file with owners, memory rules, Topics audit
Turn a Repeat Task Into a Skill	Skill draft, three test inputs from past work, before and after check
Plan Your Connectors	Stack map, read and write actions, writes kept off, setup order, first-run tests
Schedule a Routine Safely	Scheduled task spec, connectors kept and removed, draft-only rule, first-run review
Frame the Problem	One testable question, the decision it feeds, owner, scope, criteria, deadline
Read the Product's Health	Sourced, dated read of usage, quality, revenue signals and feedback, unknowns
Map the Stakeholders	Who decides, influences and can block, by role, and how to involve each
Build the Issue Tree	Sub-questions that do not overlap and cover the question, data per branch
Draft the Hypotheses	Answer-first guess per branch, what would kill it, test, ranked list
Plan the Discovery	Time-boxed workplan, method and owner per hypothesis, decision checkpoint
Synthesise Customer Calls	Themes with linked quotes, contradictions, counts by segment, next questions
Map the Competitors	Sourced, dated landscape table, where you differ, optional weekly watch
Size the Market	Top-down and bottom-up ranges, sourced assumptions, the gap explained
Segment Customers by Needs	Segments by job and circumstance, size signal, current alternative, needs
Analyse the Usage Data	Answer with query, definitions, cleaning log, charts, caveats
Run a Deep Research Brief	Research brief, cited report, confidence per finding, still-unknown list
Generate Distinct Options	Three to five options that differ in kind, do nothing included, bets and costs
Model the Scenarios	Base, upside and downside per option, drivers, early signals
Score the Options	Weighted criteria agreed first, evidence per score, weight sensitivity
Build the Business Case	One-page case, confirmed figures apart from assumptions, ranges
Red-Team the Plan	Case against, pre-mortem story, counter-evidence, what to change now
Write the Recommendation	Recommendation first, reasons, rejected options, risks, the ask, owner
Sequence the Roadmap	Now, next, later board, cost of delay order, not-on-the-roadmap list, exec cut
Write the Spec in Claude Docs	Answer-first spec, testable requirements, open questions with owners
Prototype in Claude Design	Clickable prototype, layout options, edge states, test brief
Set Up Claude Code as a PM	Product folder, read-only setup, feature explainer with file references
Define the KPIs	Outcome metric, leading and lagging indicators, baseline, target, guardrails
Read the Experiment Result	Readout with interval, guardrails, sample ratio check, ship, iterate or stop
Write the Executive Summary	One page, point first, three supported points, the ask, the risk
Write the Leadership Memo	Narrative pre-read for one decision meeting, read in silence first
Build the Deck in Claude Slides	Action-title storyline, deck, speaker notes, numbers matched to the doc
Prepare the Hard Questions	Questions by role, short answers with evidence, numbers to have ready
Run the Decision Meeting	One-decision agenda, DACI roles, pre-read, decision record after
Build the Morning Brief	Daily brief of what needs you, a "since date" mode after time off
Triage This Week's Feedback	Tagged feedback log, new against known themes, reply drafts
Prepare the Weekly Update	Friday draft, headline, at risk, asks, one cut per audience
Prep for the Meeting	One-page brief, decision wanted, what each role cares about, open actions
Wrap the Week	Done against planned, decisions to log, open loops, context file edits

Claude Slides for Product Managers: 32 Claude Skills

32 skills for every deck a product person makes, drafted in Claude Slides from your own sources, in six groups: start every deck, the decks for leaders, the updates for everyone, the team decks, the decks for customers and the market, and the passes that make a deck hold up. Each skill is one deck type or one deck method, with its inputs, where it breaks, a fixed output template, a finish line and the next skill to run.

Read the pack. Install: /plugin install slides-for-product-managers-pack@polar-bear-skills.

Skill	What it does
Deck Context File	deck-context.md: product, users, metric dictionary with owner, source, base and period, audiences, house words
Slide Design System	Layout library, grid, type scale, colour roles, chart and table styles, components, do and don't rules
Deck Brief	Audience and decider, the one belief or decision, live or read cold, facts with sources, the ask with a date
Ghost Deck Storyline	Action title per slide, evidence per title, executive summary in SCR order, slide budget, titles-only read
Doc to Deck	Deck drafted from a PRD, PR-FAQ, strategy doc or report, keep-in-the-doc list, doc-versus-deck check
Audience Cuts	Exec, sales, company and customer cuts, each with its own first slide and ask, one change log
Executive Summary One-Pager	One slide: bottom line, ask with a date, three reasons with one sourced number each
Executive Summary Two-Pager	Key points and the ask on slide one, sourced insights worth knowing on slide two
Roadmap Review Deck	Strategy recap, shipped vs said, Now Next Later with confidence, not doing and why, decision needed
Product Strategy Deck	What is and what could be, diagnosis, guiding policy, coherent actions, what we will not do, endorsement asked
Quarterly Business Review Deck	Headline, asks first, commitments vs actuals, metrics with base and period, defined RAG, customer variant
Business Case Deck	The ask, cost of doing nothing, options including do nothing, value as ranges, kill criteria
Board Deck Product Section	Three to five pre-read slides, the question for the board, fewest correct metrics, shipped vs planned
Stakeholder Update Deck	What changed, what is at risk, what we need from you, sourced metric, dates with confidence, recurring version
All-Hands Deck	Where we are, what shipped and for whom, the honest metric, decisions and reasons, thanks by name, Q&A prompts
Research Readout Deck	The finding that changes a decision, method and sample, findings with quotes, contradictions, the decision asked
Product Onboarding Deck	Product and users, strategy, roadmap now, how we decide, who owns what, first 30 days, glossary
Sprint Review Deck	Sprint goal, done and ready to try, demo order, questions for stakeholders, backlog changes, five slides at most
Sprint Retrospective Deck	Prime Directive, chosen format, last actions and what happened, prompts, one to three experiments with owners
Working Agreement Deck	The friction, draft agreements as testable behaviours, non-negotiables, a decision rule, a review date
OKR Check-In Deck	Key results with current value and source, confidence and why it moved, blockers, decisions needed
Kickoff Deck	Why now, goal and success measure, scope in and out, roles and decision rights, risks, first milestones
Team Offsite Deck	Agenda with an outcome per session, announcements, recognition, connection moments, decisions, what happens after
Go-to-Market Launch Deck	Launch in one customer sentence, positioning and proof, tier and date, readiness by owner, sales cut, success metric
Customer Case Study Slides	One or five slides: the change in the title, before, what they did, results with base and period, approved quote
Sales Demo Deck	What we heard, the outcome wanted, the result shown first, two or three workflows, proof, a dated next step
Customer Advisory Board Deck	What you told us and what we did, product forks framed as options, a concept to react to, exercise prompts
Conference Talk Deck	One idea, a sourced hook, what is vs what could be, three stories, what to try on Monday, confidential-number check
Numbers Check	Every figure with slide, source, base, period and status, mismatches, draft marks, the chart each figure needs
Build in Your Design System	Storyline laid out with your layouts and components only, a rule check per slide, exceptions to approve
One Claim per Slide Restyle	Dense slides split, sentence titles, evidence instead of bullets, AI tells removed, before and after list
Pre-Read Slidedoc	Read-cold version with full-sentence slides, the decision on page one, source appendix, cover note

The Complete Claude Guide for Product Managers: 42 Claude Skills

42 skills for the whole product job, stage by stage, from the vision to the weekly update, in eight stages: set direction, discover, decide, define, deliver, launch, prove, and run the product. Each skill is named as an action and keeps one framework inside, with the inputs it needs, where it breaks, a fixed output template, a finish line and the next skill to run.

Read the pack. Install: /plugin install complete-claude-guide-for-product-managers-pack@polar-bear-skills.

Skill	What it does
Write the Product Vision	Vision statement options and a Product Vision Board (target group, needs, product, business goals), each need marked by its evidence
Write the Product Strategy	A strategy kernel: diagnosis, guiding policy, coherent actions and a "we will not" list, checked against the signs of bad strategy
Map the Impact	An impact map from one business goal to actors, behaviour changes and deliverables, with every item no impact needs marked cut or justify
Size the Market (TAM, SAM, SOM)	TAM, SAM and SOM from top-down and bottom-up sizing, every assumption sourced, a low-base-high range and sanity checks
Fill the Lean Canvas	A Lean Canvas for one segment with every box marked tested or untested and the three riskiest assumptions named
Pick the North Star Metric	A north star metric tree: the north star, three to five input metrics with definitions, sources and owners, and a counter-metric each
Build the Product Roadmap	A now-next-later roadmap with a confidence note per item, a "not on the roadmap" list with reasons and a one-page executive version
Prepare the Customer Interview Guide	A story-based customer interview guide timed to your slot: screener lines, questions anchored in one past instance, probes, consent note, notes template
Synthesise the Interviews	An affinity board from real interview notes: need statements that cite their sources, contradictions between participants, open questions to take back
Build the Personas	Three or four composite personas from interview evidence, each claim linked to its source, with proto-personas marked untested when no research exists
Map the Customer Journey	One persona's journey through one scenario: stages, actions, thoughts and feelings, pain points, opportunities with an owning team, evidence per cell
Map the Jobs to Be Done	Solution-free job statements behind a request, the circumstances that trigger them, the forces for and against switching, and today's alternatives
Fill the Value Proposition Canvas	A Value Proposition Canvas for one segment: customer profile from research, value map, fit notes marked confirmed or unconfirmed, one positioning line
Build the Opportunity Solution Tree	An opportunity solution tree from one outcome and real interviews, with a target opportunity, three ideas and the riskiest assumption per idea
Triage the Feature Requests	A triage board for a week of requests: request log, the job behind each one, a build / later / no sort and a reply draft for every requester
Score the Backlog with RICE	A RICE-scored backlog with confidence notes, out-of-order exceptions and a cut list
Score with ICE	ICE scores for a long list of ideas, the evidence behind each confidence score, and a shortlist of the top ten to test
Rank with WSJF	WSJF for a shared backlog: cost of delay parts divided by job size, the ranked list, and a check of how the order moves if one estimate is wrong
Cost the Delay	A cost of delay sheet: an urgency profile per item, a CD3 order, "yes, if" options that show what drops, and a reply to the person asking
Make the Business Case	A one-page business case in five parts with an assumptions table of ranges and owners and a note on what would change the answer
Set Up the DACI Decision	One decision set up with DACI: the question and options, driver, approver, contributors, informed list, the inputs and a decision date
Keep the Decision Log	A product decision log of short dated records (context, decision, status, consequences) and a rule for when a settled decision may be reopened
Write the One-Pager	A Product One-Pager: problem, who it is for, why now, the bet, the success measure, what we will not do, open questions and the ask
Write the PR/FAQ	A Working Backwards PR/FAQ: a one-page press release from the customer's side, a customer FAQ and an internal FAQ naming costs, risks and hard problems
Write the Prototype Brief	A Prototype Test Brief: the belief it tests, a pass line decided in advance, what it does not prove and a gap-to-production list
Write the PRD	A PRD with the problem and its evidence, goals, non-goals, numbered testable requirements, open questions with owners and success measures
Spec the AI Feature	An AI Feature Spec: the task in one line, measurable success criteria, an acceptable error rate set by a named person, an eval set plan, the human fallback, the launch bar
Build the Story Map	A User Story Map with the user activity backbone told left to right, a walking skeleton and release slices tied to outcomes
Write the User Stories	A User Story Set with Given / When / Then acceptance criteria, an INVEST check per story and questions for refinement
Plan the Sprint	A Sprint Plan: one sprint goal written as an outcome, capacity by role including bugs and debt, the items the team selected, a definition of done check, what was left out
Run the Sprint Review	A Sprint Review: the increment against the sprint goal, what meets the definition of done, feedback by role, proposed backlog changes, a short key-updates deck
Cut Scope with MoSCoW	A Must / Should / Could / Won't list for a fixed date, with a Must budget check and a Won't-this-time list
Write the Competitive Analysis	A Competitive Landscape Brief: a sourced landscape table, win / loss themes from buyer interviews, where you differ and what not to copy
Plan the Go-to-Market	A Go-to-Market Launch Plan: launch tier, audiences, the positioning line every team uses, readiness by team, an enablement brief, owners and dates
Run the Pre-Mortem	A pre-mortem on a launch or big decision: the failure story, a merged list of reasons, a risk register with owners and early signals, a go, adjust or stop call
Write the Release Notes	Release Notes for customers grouped by change type, an internal version for support with known issues and workarounds, and a who-is-affected list
Set the Success Metrics	A HEART table for one release running from goals to signals to metrics, with a baseline, a target and a guardrail for each
Design the Experiment	An online controlled experiment: hypothesis, variants, one primary metric, guardrails, a sample and duration check and a decision rule written before launch
Run the Post-Launch Review	An after-action review of one launch: intended against actual, the reasons, a keep and change list, and a keep, fix or remove call on the feature
Write the Weekly Update	A one-screen weekly update: bottom line and asks first, what shipped, what is at risk with an owner, decisions needed by date, one cut per audience
Run the Retro	A retro that checks last retro's action first, picks a format for this cycle's question, groups input into themes, and ends in one owned change with a check date
Plan the Quarter	A quarter plan: objectives and key results marked committed or aspirational, a capacity split, the bets behind each key result, what is out, check-in dates

Claude for Business Graduates: 31 Claude Skills

31 skills for doing the work a business graduate is hired for, in seven stages: get AI-fluent for work, research the business, analyse the numbers, write for busy people, present it, build a proof project, and show it to employers. Each skill is one named method or one artifact, with the inputs it needs, where it breaks, a fixed output template, a finish line and the next skill to run.

Read the pack. Install: /plugin install grad-business-pack@polar-bear-skills.

Skill	What it does
AI Delegation Map	Your recurring tasks sorted into do it yourself, Claude helps, Claude drafts and you check, never AI, with reason, risk and the rules that apply
Claude Project Setup	Project instructions, files to add, a "never paste" list, a checking rule, three test prompts
AI Task Brief	Goal, audience, sources, format, an example of good, constraints, how Claude should work, the check you will run
AI Output Check	Claim-by-claim table, numbers recomputed, reasoning gaps, fix or cut list, a revised brief
AI Use Statement	What Claude did, what you did, what you checked, what data went in, in three lengths
Company Research Brief	Business model canvas, revenue lines, customers, competitors, results and filings, recent news, every line sourced
PESTLE Analysis	Six external factors for one sector, each with a dated source, likely effect and "so what", plus the one to watch
SWOT Analysis	Evidence-backed strengths, weaknesses, opportunities and threats, cross-moves, two priorities
Commercial Awareness Briefing	Three stories a week, why each matters, "so what for this employer", a question to ask, sources
Issue Tree	Problem statement, branches that do not overlap, a hypothesis per branch, the analysis each needs, the order
Spreadsheet Explainer	Formula map, each step in plain words with its cell, a rebuild exercise, questions for the owner
Data Analysis Walkthrough	Cleaning log, each step with its formula or pivot, findings you recompute, limits of the data
Simple Financial Model	Inputs, calculations and outputs on separate tabs, sourced assumptions, base and two scenarios
Spreadsheet Sanity Check	Cross-footed totals, units and signs, magnitude checks, broken references, hard-codes, pass, fix or ask list
Executive Summary	The answer first, three supporting points with evidence, the ask, one page, checked against the analysis
Email to Senior Stakeholders	A subject that states the point, bottom line first, two lines of context, the ask with a date, a tone check
Business Case	Case for change, options in a trade-off table, sourced costs and benefits, pre-mortem risks, delivery, the decision asked
Weekly Status Update	Done, next, blocked, RAG per workstream with the reason, asks of your manager
Deck Storyline	Situation, complication, resolution, an action title per slide, the evidence each needs, a slide budget
Chart Choice	Per number, the message, the chart or table that shows it, a takeaway title, axis rules, what to cut
Slide Deck Build	Slides from the storyline, assertion titles with evidence, speaker notes, a source line on every number
Deck Review	Titles-only read, a sceptic's read of numbers and sources, consistency check, an edit list by severity
Proof Project Brief	One real business question from public data, the deliverable, a two-week scope, sources, what Claude will not do
AI Work Log	Dated entries of what you asked, what came back, what you checked and changed, and why
Portfolio Case Study	One page with the question, your approach, your decisions, what Claude did and what you checked, the result
Project Reflection	What happened, what worked, what you learned about the work and about AI, what you would change, written by you
Job Ad Decoder	Must-haves, nice-to-haves, hidden tasks, AI and data skills, your evidence for each, gaps and what to do
CV Evidence Lines	CV bullets with action, tool, how you checked it and result, each traceable to your work log
AI Interview Answer	Two or three STAR stories on how you briefed, checked and disclosed AI, practised aloud with follow-ups
Application Voice Check	Generic phrases, claims you cannot back, missing examples, words you would never say, an edit list you apply
Assessment Centre Case Practice	A fictional practice case, your notes and recommendation, a critique of structure and numbers, a presentation plan

Nail Your First Job with Claude: 31 Claude Skills

31 skills for getting up to speed in your first job, in seven stages: before day one, AI at work safely, learn fast, your first 30, 60 and 90 days, do the work well, feedback and progress, and the habits that compound. Each skill is one named method or one artifact, with the inputs it needs, where it breaks, a fixed output template, a finish line and the next skill to run.

Read the pack. Install: /plugin install grad-first-job-pack@polar-bear-skills.

Skill	What it does
Company Research Brief	One-page brief from public sources, five "so what for my role" lines, ten questions for week one
Claude Project Setup	Project instructions for 90 days, what goes in and never goes in, which account, Incognito and memory check
First Week Plan	Day-by-day plan, questions for manager, buddy and IT, documents to ask for, end-of-week note
AI Policy Card	Your AI policy on one page, gaps as questions, a no-policy branch to agree with your manager
Data Check Before You Paste	Green, amber or red for one piece of content, how to strip identifiers, the safer route
AI Task Picker	Tasks sorted into do it yourself, with Claude, Claude first pass, not allowed; what you learn by hand
AI Output Check	Claim-by-claim check of a Claude draft, what you changed, what still needs a colleague
AI Disclosure Note	One or two lines on what Claude did and what you did, worded to your policy, and how to say it
Question Log	Running log of questions and answers, batched questions for your check-in, a "stuck, then ask" rule
Work Glossary	Acronyms and internal terms in plain words, where you heard them, confirmed or to check
Who Does What Map	Team and stakeholder map by role, what each owns and needs, who to ask for what
Document Explainer	Plain summary of one shareable document, its terms, what it asks of you, three questions
30 60 90 Day Plan	Understand by 30, contribute by 60, own a piece by 90, checkpoints and support, a draft for your manager
First Goals Draft	Three to five proposed goals, SMART where counting is honest, one learning goal, how you will be reviewed
Ways of Working Note	Questions to agree with your manager and a half-page note of what you both agreed
Weekly Plan	Three outcomes, tasks by urgent and important, time blocks, what to ask your manager to prioritise
Priority Clash Reply	Factual trade-off note with two options and a short message asking someone to choose
Email to a Senior Colleague	Point and ask first, context after, deadline, subject line, tone check
Meeting Notes and Actions	Decisions, actions with owner and date, open questions, a follow-up message
Spreadsheet Check	Analysis plan, formulas in plain words, layout check, totals reconciled, what the numbers say
Short Report	One to two pages, answer first, three supporting points, what you are unsure of, the ask
Presentation of Your Work	Storyline, full-sentence slide headlines with evidence, likely questions, a rehearsal
Mistake Recovery Note	Facts, impact, fix, an early message to your manager, what changes next time
Brag Document	Dated log of what you did and the result, lessons, monthly recap by theme
Weekly Update to Your Manager	Five lines: done, next, blocked, decisions needed, one thing learned
One to One Agenda	Agenda on goals, blockers, decisions, one business question, a feedback ask; notes after
Feedback Request	Two or three specific questions about one piece of work, a template for what you hear, one change
First Review Prep	Evidence against your first goals, a self-review in your words, your questions, support you need
Weekly Learning Review	15-minute Friday review, one thing to practise next week, the month's pattern
Stretch Assignment Ask	One or two pieces of work beyond your tasks, what you would learn, how you protect your work, the message
Internal Network Plan	Six to ten people across teams worth meeting for the work, what to ask and offer, an invite you send

Claude for LinkedIn Networking for Recent Graduates: 28 Claude Skills

28 skills for an honest LinkedIn presence in your own voice, in seven stages: know your story, build the profile, show your proof of work, post as a graduate, comment and connect, be found by recruiters and alumni, and the weekly 20 minutes. Each skill is one named method or one artifact, with the inputs it needs, where it breaks, a fixed output template, a finish line and the next skill to run.

Read the pack. Install: /plugin install grad-linkedin-pack@polar-bear-skills.

Skill	What it does
Experience Inventory	Interview notes, one evidence row per real thing you did, strengths backed by two rows, gaps marked as gaps
Target Role Brief	Two or three target roles, employer words from five real job ads, matching evidence rows, what to say yes to next
Personal Voice Guide	Your words and phrases, sentence length, words you never use, AI tells to strip, before and after lines
Personal AI Use Policy	One page on what you use Claude for and never do, how you disclose AI help, your check before anything goes public
LinkedIn Headline	Three headline options within LinkedIn's limit, status plus target role plus proof, the evidence row behind each
LinkedIn About Section	One or two short paragraphs in your voice, every claim tied to an evidence row
Experience Entries	Two to four CAR lines per role, numbers only with a source, transferable skill per line
Education and Projects Entries	Degree entry with matching modules and dissertation, Projects entries with your part, links as media
LinkedIn Skills Section	Five to ten skills from your brief, each linked to proof, a "learning" list for the rest
LinkedIn Profile Audit	Section-by-section check, truth check against your CV and evidence, fixes in order
Project Interview	Six-moment interview on one project, your words kept, a do-not-claim list
Project Case Study	One-page case, a 150-word Featured version, the permission note
Featured Section Plan	Three to five items to pin, a line for each, permission check, reading order
LinkedIn Recommendation Request	Who to ask, a short personal request with real reminders, a thank-you
Post Ideas Bank	Ten ideas from your real month, the one true thing each says, five you will never post
Learning Post	One post in What? So what? Now what? order, first line inside the moment
Project Post	One post on one project moment, first person, optional carousel outline in text
Milestone Post	Short post for an offer, placement or degree, bottom line first, thanks only with a yes
Voice Check	Draft checked against your voice guide, AI tells flagged, claims matched to evidence, every change shown
Follow List	Up to 20 employers, alumni and bodies you chose by hand, why each, what to watch for
Thoughtful Comment	Two or three angles you could genuinely add to one post, the facts you need, no flattery
Connection Request Note	Short personal note within LinkedIn's limit, no job ask, a follow-up line for later
Open to Work Settings	Which visibility fits your situation, job preferences from your brief, the privacy caveat
Recruiter Reply	Scam check first, questions to ask, a reply in your words, what to log
Alumni Search Plan	Manual filters on your university page, up to ten alumni you choose, the reason and one question each
Weekly LinkedIn Routine	A 20-minute weekly plan, an if-then plan for a rejection week, a stop rule for scrolling
LinkedIn Activity Log	One row per action, what it led to, notes for the monthly refresh
Monthly Profile Refresh	New evidence added, profile lines to update, one thing to stop and one to try

Claude for Marketing Graduates: 31 Claude Skills

31 skills for doing the junior marketing job well with Claude and then showing it, in seven stages: set up AI-fluent marketing work, research the audience and market, plan the campaign, create content in the brand voice, report and improve, build a proof project, and apply and interview. Each skill is one named method or one artifact, with the inputs it needs, where it breaks, a fixed output template, a finish line and the next skill to run.

Read the pack. Install: /plugin install grad-marketing-pack@polar-bear-skills.

Skill	What it does
Brand Voice Guide	"We are / we are not" attributes, tone by situation, word list, three before-and-after rewrites, Project instructions block
Marketing Prompt Brief	Reusable brief per recurring task, three starters, what never goes into a prompt
AI Draft Review	Line-by-line check for facts, voice, generic tells and unsourced numbers, kept / changed / cut log, sign-off line
Claim Substantiation Check	Every claim listed, evidence held or missing, reviews and ad labels checked, rewrite or cut, questions for an adviser
Audience Persona	One or two personas from public evidence, each line cited, assumptions marked, three things to test
Jobs to Be Done Map	Job statements, push, pull, anxiety and habit from real reviews, the message each force suggests
Competitor Content Audit	Channels, themes, formats and rhythm, claims sorted into table stakes, rare and specific, gaps; a map, never a ranking
SWOT Analysis	SWOT with a source per line, PESTLE prompts, paired factors turned into actions
Creative Brief	Objective, audience, single-minded proposition, reason to believe, mandatories, deliverables, measures, deadline
Messaging House	Umbrella message, three pillars, sourced proof points, words to avoid, one line per channel
Campaign Plan	Situation, SMART objectives with a baseline, strategy, tactics by channel, actions with owners, control
See Think Do Care Plan	Audience at each stage, content and channel per stage, one metric per stage, gaps in the mix
Campaign Launch Checklist	UTM naming sheet, link and tracking tests, named approvals, ad labels, alt text, go or no-go owner
Content Calendar	Month grid by channel, pillar, format, owner, status and approval date, evidence behind each post
Social Media Posts	One idea as LinkedIn, Instagram and TikTok variants, three hooks, alt text, "Ad" label where needed
Short Video Script	Opening hook, beat-by-beat script, shot list, on-screen text and captions, edit notes
Email Newsletter	Three subject lines with preview text, body, one call to action, plain-text version, a subject line test
Landing Page Copy	Hero line, problem, benefits, sourced proof, objections and FAQ, call to action, claim list
SEO Content Brief	Target query, search intent, outline from real questions, title and meta description, internal links, draft
Marketing Metrics Readout	Each metric defined in plain words, change against last period, what it cannot tell you, questions before reporting
Monthly Marketing Report	Bottom line first, results against objectives, what worked with evidence, next month's actions, the decision
A/B Test Plan	Test ideas ordered by ICE, one hypothesis, one variable, metric, duration, decision rule written first, result log
Proof Project Plan	A real brand from public information, a two-week scope, which skills to run, what you will not claim, sources
Marketing Portfolio Case Study	Brief, insight, idea, what you made, what you would measure, what you learned; one page and a slide version
How I Used AI Note	Tasks you gave Claude, briefs used, what you checked and changed, what you did yourself, a three-line version
Portfolio LinkedIn Post	One moment from the project in your words, what you made, the AI note in one line, no brand tagged as a client
Job Ad Decoder	Tasks and tools in the ad, must-have against nice-to-have, your real evidence per line, gaps and how to close them
Marketing CV	Bullets as task, tool and outcome from real experience, a projects section, a true tools line, two-page layout
Marketing Cover Letter	Why this brand with two specifics, one proof story, an honest line on AI, in your own voice
Marketing Task Prep	Task brief decoded, plan and timing, practice on a sample brief, critique of your own draft, rehearsal questions
Marketing Interview Questions	Likely questions from the ad, STAR stories from real experience, a mock interview, feedback on your answers

Claude Graduate Networking Guide: 30 Claude Skills

30 skills for networking from the people you already know to your first job, in seven stages: write your networking brief, map who you already know, research people and employers from public sources, write to people in your own words, prepare coffee chats and informational interviews, work careers fairs and employer events, and ask for introductions and referrals while keeping a light private log. For final-year students and new graduates. Each skill is one method or one artifact, with the inputs it needs, where it breaks, a fixed output template, a finish line and the next skill to run.

Read the pack. Install: /plugin install grad-networking-pack@polar-bear-skills.

Skill	What it does
Networking Brief	Target roles, the help you need, what you can offer back, what you will not ask for yet
Target Employer List	10 to 20 employers against the brief, routes and dates, a sourced reason each, smaller employers, the ones you drop
Elevator Pitch	A 30-second introduction in your words, a 10-second version, one question to hand over
LinkedIn Data Export Reader	Download steps, your Connections file as a clean list, message counts per person, gaps noted
Network Map	People from real life added by hand, grouped in circles, how each could help, who you forgot
Closeness Tiers	Each person tagged in your own words, a first guess you correct, dormant ties flagged
Contact Shortlist	Fit first, closeness second, a cap per employer, about 10 per run, chosen by you
Alumni Search Plan	Where to look, what to search for, up to 10 names you add by hand, what to ask
Person Research Notes	Career path, recent work, shared links, a source per fact, unknowns stated, one question only they could answer
Employer Research Brief	What they do, dated news with sources, graduate routes and deadlines, values, three questions a website cannot answer
Reason to Write	One reason per person that helps them, why it fits, what not to ask yet
Message Points	2 or 3 points for your first message, length and ask checked; you write it
Connection Request Note	Points for a short personal note, a check against the default request and any job ask
Speculative Application Email	Named recipient check, points for each part, follow-up date
Grammar Check	Grammar and spelling fixed only, every change highlighted, flags for a job ask, length, unsourced facts
Follow-Up Nudge	When to nudge, points for one short nudge, when to stop and log it closed
Coffee Chat Prep Sheet	One page: who they are, your pitch, your goal, five question slots, what to offer, how to end on time
Informational Interview Questions	Questions matched to their stage, none answerable from the website, a closing question on who else to talk to
Practice Conversation	Claude plays the contact so you rehearse opening, questions and close, then notes what to change
Chat Debrief	What you learned, advice to act on, names suggested, promises with dates, one log line
Thank-You Note	Points for a thank-you that names one piece of advice and what you will do with it
Careers Fair Plan	Priority and warm-up stands, two questions per employer, your pitch, what to bring, timing, virtual set-up
Employer Event Prep	Who is speaking, three questions, one person to meet, how you will introduce yourself and leave
Event Notes and 48-Hour Follow-Up	Notes right after each conversation, then one follow-up per person within 48 hours
Helper Brief	One page a friend, lecturer or mentor reads to open their own network; they choose and write
Introduction Request	Points for asking one contact for one introduction, an easy no, double opt-in
Forwardable Blurb	Three or four sentences the introducer can forward unchanged
Referral Ask	A readiness check first, then points for a referral ask with an easy no
Close the Loop Note	Points for telling the person who helped what happened, a thank-you, something to share back
Networking Log	A light private log, a weekly review that picks the next run of about 10, archive and delete notes

Claude pour les Appels d'Offres : 30 skills Claude

30 skills en français pour répondre aux appels d'offres publics, en huit étapes : la veille et la décision go / no-go, la lecture complète du DCE, le dossier de candidature, le mémoire technique, les références, le volet environnemental et les preuves, la cohérence entre le prix et le mémoire, la relecture côté évaluateur et le dépôt, puis la demande des motifs de rejet et le retour d'expérience. Pour les ingénieurs d'affaires, directeurs commerciaux, dirigeants et bid managers qui répondent aux acheteurs publics. Claude lit le DCE et rédige à partir de ce que vous avez réellement fait et pouvez prouver : il n'invente aucune référence, certification, moyen ou prix, et ne calcule jamais votre prix.

Read the pack. Install: /plugin install fr-appels-offres-pack@polar-bear-skills.

Skill	What it does
Plan de veille des appels d'offres	Mots-clés et codes CPV, sources, filtres, rythme de lecture, fiche d'avis d'une page
Grille go / no-go	Critères éliminatoires, critères pondérés, conditions d'un go, décision écrite
Rétroplanning de réponse	Jalons à rebours, date limite des questions, qui fait quoi, réunion de lancement
Note de synthèse du DCE	Objet, lots, critères et pondération, pièces, dates, points bloquants, questions
Matrice de conformité	Chaque exigence sur une ligne, source, réponse, responsable, statut
Points de vigilance du CCAP	Dérogations au CCAG, pénalités, paiement, garanties, questions à poser
Questions à l'acheteur	Questions neutres, date limite d'envoi, suivi des réponses publiées
Groupement et sous-traitance	Options comparées, rôle du mandataire, pièces de chaque membre, DC4, questions au juriste
DUME ou DC1 et DC2	Formulaire pré-rempli depuis vos vraies données, champs à compléter, contrôle de cohérence
Liste des pièces de candidature	Pièces exigées, validité, pièces de l'attributaire, manques et responsables
Axes de différenciation	Trois axes reliés à un critère, un enjeu et une preuve, phrases d'ouverture
Plan du mémoire technique	Plan calé sur les critères, pages par partie, titres-messages, annexes
Compréhension du besoin	Contexte sourcé, enjeux, hypothèses marquées, points de vigilance
Note méthodologique	Phases, livrables comptables, gouvernance, risques et parades
Planning d'exécution	Tâches, jalons, délais du CCAP, dépendances, Gantt simple
Moyens humains et techniques	Organigramme, rôles et temps, CV adaptés avec accord, matériels réels
Fiches références	Références choisies par ressemblance, paragraphe et version courte, attestation
Volet environnemental et RSE	Ce que le DCE demande, pratiques réelles, indicateurs suivis, justificatifs
Tableau des preuves	Chaque affirmation, sa preuve, son statut, qui la valide
Lecture du BPU et du DQE	Structure du cadre de prix, lignes ambiguës, hypothèses pour le chiffreur
Contrôle de cohérence prix et mémoire	Promis sans être chiffré, chiffré sans être décrit, liste d'écarts
Justification d'offre anormalement basse	Plan de réponse par motif admis, pièces détenues, délai
Relecture côté évaluateur	Note indicative de l'offre par sous-critère, phrases génériques, corrections classées
Contrôle final de conformité	Pièces du pli, format, nommage, signatures, erreurs éliminatoires
Plan de dépôt de l'offre	Compte, certificat, poids des fichiers, dépôt à J-1, copie de sauvegarde, accusé
Réponse à une demande de précisions	Ce qui est demandé, réponse qui précise sans modifier, pièces jointes
Préparation de l'audition	Questions probables, réponses tirées du mémoire, qui parle de quoi, limites
Demande des motifs de rejet	Lecture de la lettre, courrier de demande, délais à surveiller
Retour d'expérience après décision	Prévu et réel, notes par critère, causes sur le travail, trois changements
Bibliothèque de contenus de réponse	Blocs validés et datés, source, règle d'adaptation, blocs à retirer

Pricing Under AI Pressure: 29 Claude Skills

29 Claude skills for pricing your expertise when your clients have AI too, in seven steps: knowing your own numbers, deciding what AI changes, productising an offer, pricing on value and outcomes, having the price conversation, disclosing AI and agreeing the terms, then retainers, scope and raising prices. For founders and owners who sell their expertise, consultants, advisers and fractional leaders who set their own prices. Claude works from your own numbers and helps you prepare an honest conversation: it never sets your price, never invents a benchmark or a competitor's rate, and never hides your use of AI.

Read the pack. Install: /plugin install ai-pricing-pack@polar-bear-skills.

Skill	What it does
Floor Rate Calculator	Fully loaded cost, real non-billable time, floor per day and per hour, kept internal
Client Profitability Map	Margin per client, the whale curve, realisation by client, two clients to look at first
AI Activity Map	Activities per service, time before and after AI measured on real jobs, what stays human, net saving
AI Cost Ledger	AI tool and API costs per client or offer, review time AI adds, absorb, bill or price in
AI Savings Decision	Pass on, keep as margin or reinvest, per service, with the line you will say to clients
Full-Price Work List	What clients pay for beyond the output, your evidence, what no longer earns full price
AI Positioning Statement	How you use AI in plain words, what clients get that their own AI does not give them, short versions
Pricing Models Comparison	Hourly to outcome models side by side on five considerations, who carries the risk, your pick
Productized Service Sheet	One named offer with outcome, fixed scope, timeline, fixed price from your numbers
Service Blueprint	The offer from the client's side, where AI works and where a named person checks and decides
Offer Unit Economics	Price, delivery and AI cost per sale, contribution margin, sales needed to break even
AI Workflow Handover Offer	The options when a client wants to buy your AI workflow, IP and licensing questions to check with a qualified adviser
Value Discovery Questions	Questions on the outcome, its worth in the client's numbers, the cost of doing nothing, the alternative
Value-Based Pricing Worksheet	Value drivers in the client's numbers, value range, your floor, the price you set and why
Outcome-Based Pricing Plan	Outcome metric, baseline, attribution rule, base fee plus outcome part, cap, floor, window
Three-Option Proposal	One to three real options by scope and outcome, fee by phase, assumptions, plain terms, dated next steps
Price Conversation Prep Sheet	Your number, your walk-away floor, your alternative, their interests, first two sentences, trades
AI Objection Answer	What is true in the objection, what clients get from you, an offer to show your workflow, your reply
AI Discount Response	What the request asks, what changed in the work, four honest options, the trades, a reply draft
AI-Written Brief Review	The brief reduced to one objective and audience, gaps and invented facts, questions back, scope impact
Client AI Feedback Triage	A chatbot review sorted against the agreed brief, change requests, a calm reply, the cost of a new round
AI Disclosure Policy	What AI does and what a person always does, client data rules, how clients are told, opt-out
Statement of Work	Outcome, deliverables, acceptance criteria, assumptions, revision rounds, change triggers, AI use line
AI Contract Questions	Grouped questions for your adviser on AI clauses, with your facts attached
Retainer Redesign	What the retainer buys in hours and in value, the options, the move per client, the conversation outline
Scope Change Request	The ask, impact against the signed scope, accept, defer, swap or decline, the change log entry
Price Increase Plan	Which clients and offers, the new price from your numbers, timing, notice, order, your decision per client
Price Increase Letter	A short plain letter per client with the new price, date, notice, an honest line on how you work now
Quarterly Pricing Review	Floor re-run, margins, AI savings and costs, fee leakage, wins and losses on price, three decisions

Claude Playbook for Authentic LinkedIn Presence: 29 Claude Skills

29 Claude skills for a LinkedIn presence built from your own ideas, in your own voice, that starts client conversations, in seven steps: your point of view, a profile that sells, finding the ideas already in your work, writing in your voice, the formats, the comments and conversations, then the weekly rhythm and what to measure. For founders, owners, partners, consultants, speakers and authors. Claude finds the idea in your own work and checks the draft against your own voice: it never invents a story, client, number or opinion, and it never posts, comments or messages for you.

Read the pack. Install: /plugin install authentic-linkedin-presence-pack@polar-bear-skills.

Skill	What it does
Ideal Client Profile	Situations your best clients were in, the job they hired you for, their words, who you are not for
Buying Situations Map	Moments a buyer starts needing you, the ones you can speak to, one post theme each
Point of View Statement	Three beliefs, the shift behind each, evidence from your work, where you might be wrong
Positioning Statement	One sentence in three versions, the project behind each, words to drop
LinkedIn Headline	Five headline options, buyer search words, the read-aloud test
LinkedIn About Section	First two lines, the problem, how you work, two proofs, how to start a conversation
LinkedIn Featured Section	Three to five items chosen, one line each, what to make when one is missing
LinkedIn Recommendation Request	Who you choose to ask, a short ask naming the project, a reminder of the work
Founder Interview	Questions about your week, your answers word for word, two ideas worth a post
Client Questions Log	Questions clients actually asked, the question behind each, which deserve a public answer
Content Repurposing Plan	Separate ideas inside a talk or article, one post per idea, publishing order
Idea Bank	One idea per line with its source, buying situation, format and status
Personal Voice Guide	Tone dimensions, "I am X but not Y" lines, your words, words you never use, rhythm
Voice Memo to Post	A post from your own spoken sentences, every added word marked
AI Tells Check	AI tells flagged by type, read-aloud test, a suggested cut for each flag
Claim and Permission Check	Every story, number and quote traced to a source, client permission recorded, do-not-claim list
AI Use Statement	How you use Claude in your writing, as one line and one paragraph
Project Story Post	One moment from a real project, what you did, an ending that is a plain fact
Lesson Learned Post	What you planned, what happened, why, what you do differently now
Opinion Post	A dated news hook, your thesis, three points, the best counterargument
LinkedIn Carousel	Six to ten text slides, one idea each, exported as a PDF document post
Warm Conversations List	Up to ten people you choose, how well you know each in your words, the reason to talk
Thoughtful Comment	Two or three angles for a post you chose, the facts you would add
Connection Request Message	One short note per person you met, the real context, no pitch
Conversation Opener	The reason to write, two or three points, an easy way to decline
Content Calendar	The month at a glance, one to three posts a week, the hours it costs, a rule for skipped weeks
Weekly LinkedIn Routine	A 60 minute checklist, what Claude prepares, what only you do
Conversations Log	Each conversation started, where it came from, the next step and date
Monthly LinkedIn Review	What started conversations, what stayed silent, stop, start and continue, one change

Claude for Design Leaders: 32 Claude Skills

32 Claude skills to frame, explain, defend and prove design work, and to grow a team and a career, in seven steps: framing the problem with whoever holds the decision, explaining the decision so it stops being re-argued, preparing the room before the review and after it, running critique against a written bar, proving impact with metrics agreed up front, leading the team, and growing yourself. For senior, staff and principal designers who lead without reports, design leads, design managers and heads of design. Claude drafts the rationale, the deck and the write-up from your real work and real data: it never invents a metric, a user quote or a stakeholder's view, and it never rates a designer or a candidate.

Read the pack. Install: /plugin install design-leaders-pack@polar-bear-skills.

Skill	What it does
Stakeholder Map	Power and interest grid, goals, constraints and decision rights, facts apart from guesses, engagement plan, first conversation
Stakeholder Interview Guide	Interview goals, semi-structured guide, probes, note template, summary in each person's own words, gaps to verify
Problem Framing Brief	Problem statement, outcome, evidence on hand and missing, constraints, out of scope, "we believe" hypothesis
Design Strategy One-Pager	Diagnosis, guiding approach, three to five coherent actions, what we stop, how we will know, owner
Design Principles	Four to seven principles that take a stand, the trade-off each settles, "this, not that" examples, conflict check
Design Options Trade-off Table	Two to four real options, criteria from the brief, consequences in words, what each gives up, evidence or gap
DACI Decision Framework	Decision statement, Driver, one Approver, Contributors, Informed, due date, how the outcome is shared
Design Rationale Doc	The decision, options and why not, principles applied, evidence or a visible gap, trade-offs, risks, owner
Design Decision Log	Dated records with context, decision, status and consequences, revisit triggers, a running file
Pre-Wire Plan	Who to see one to one, what each needs and might object to, objections answered in the deck, what changes on a no
Design Review Deck	Decision asked on slide one, options and recommendation, real evidence, risks, feedback in scope, next steps
Stakeholder Feedback Log	Every comment in one table, duplicates merged, conflicts sent to the approver, accept, decline or park, the reply
Design Pushback Brief	The request, user and business risk with evidence, two alternatives, escalation route, how dissent is recorded
Design Quality Bar	Review criteria by stage from usability heuristics and WCAG 2.2, what good enough to ship means
Design Critique Ritual	Purpose, who comes, critique split from review, format, roles, rules with consequences, failure modes
Critique Session Brief	Objectives, stage, the one question, out of scope, timebox, prompts that turn reactions into questions
Critique Notes to Actions	Notes sorted by objective, preference, out of scope or question, what changes and why, the reply to the room
HEART Metrics Plan	Goals, signals and metrics per HEART dimension, baseline or gap flag, data owner, what PM and design watch
Design Impact Write-Up	Problem, what design changed, before and after from real data, contribution not attribution, what we learned
UX Debt Register	Each issue with impact, journey stage, frequency, evidence and effort, value against effort plot, short list
Design Investment Case	The ask, cost of delay from your own figures, cost of delay divided by duration, what stops, decision owner
UX Maturity Assessment	Six levels across strategy, culture, process and outcomes, the evidence for each, the one move to the next level
Design Team Operating Rhythm	Every recurring meeting with purpose and output, keep, change or replace, the week and month on one page
Delegation Board	Decision areas, the delegation level agreed for each from tell to delegate, when you step in, review date
Design Hiring Loop	Competencies, stages, portfolio prompts, exercise brief, same questions, a blank form each interviewer fills alone
Designer 30-60-90 Day Plan	Before day one, first week, 30, 60 and 90 day goals, buddy, first critique, first real work, check-in questions
SBI Feedback Prep	Situation, behaviour and impact from your notes, labels turned into observations, the intent question, next step
New Design Lead 90-Day Plan	Weeks 1 to 4 listen, 5 to 8 one visible win, 9 to 12 set the rhythm, what you stop doing as an IC
Staff Designer Path Map	IC and manager paths side by side, four staff archetypes adapted to design, the gap to your ladder
Brag Document	Running log of projects and effect, decisions led, mentoring, system work, learning, each entry dated with evidence
Promotion Case	Your ladder's criteria, evidence mapped to each, scope, impact and influence stories, gaps, who can speak to it
Leadership Case Study	Situation, your role, decisions and trade-offs, how you brought people along, outcomes from real data

Claude Guide for Finding Clients: 32 Claude Skills

32 Claude skills to win clients, from your warm network to the signed proposal, in eight steps: keeping the pipeline full while you deliver, going back to past clients and referrers, working your network and warm introductions, sharpening your positioning and offer, writing down your proof, opening new accounts only on a real trigger, qualifying and running discovery, then writing the proposal, setting the price and getting to a clear yes or no. For founders and owners who sell their own expertise, independent consultants, fractional executives and partners who sell and deliver. Claude researches, prepares and drafts from your real work and real clients: you choose who to talk to, put it in your own words and send it yourself.

Read the pack. Install: /plugin install finding-clients-pack@polar-bear-skills.

Skill	What it does
Business Development Plan	90-day goal from your numbers, warm-first channel mix, weekly actions you control, what you stop
Weekly Business Development Hour	Fixed agenda, follow-ups due, warm signals, people to reconnect with, one conversation to book
Pipeline Review	Stages defined by buyer actions, dated next steps, stale deals named, gap to goal
Win/Loss Review	Expected versus actual per deal, what to keep and change, questions for the client
Past Client Reconnect List	Past clients and moved contacts, what changed, a reason to write, a short run you pick
Key Account Plan	Client goals in their words, buying roles, relationship gaps, further work that fits, 90 days
Referral Request	Who to ask and when, the specific introduction, your words, an easy no, the thank-you
Referral Partner Plan	Complementary firms, what you give first, an introduction protocol, a quarterly check-in
Writing Voice Guide	Your voice from your own messages, an AI-tell checklist, a before and after
Warm Network Map	A brief, your own connections export, closeness you set, fit you judge, a run of about 10
Reconnect Message	A useful reason to write, sourced talking points, your draft checked for grammar only
Warm Introduction Request	The ask, a forwardable blurb, the double opt-in check, the close-the-loop note
Event Networking Plan	Events chosen against your brief, one useful thing per conversation, follow-ups, a log
Ideal Client Profile	Situation and trigger, the job they hire you for, who decides, red flags
Positioning Statement	Alternatives including AI, your capabilities, value, who cares most, category, one line
Productized Service Offer	Outcome, fixed scope, timeline, client tasks, exclusions, price from your numbers
AI Use Statement	How you use AI, where a person decides, data handling, one line for proposals
Case Study Interview	One question at a time, a source file, results with base and period, a quote with permission
Case Study One-Pager	The change in the title, before, what was done, results, quote, as a file
Credentials Deck	6 to 10 slides, cases matched to this prospect, how you work, next step
Target Account List	Organisations that fit your brief, the trigger to watch, the warm path, the ones to drop
Account Research Brief	Sourced facts, recent triggers, problems as hypotheses, unknowns stated
Trigger Outreach Email	One person, one public trigger, why you and why now, a small ask, one follow-up
Deal Qualification Checklist	Each element known, assumed or unknown, questions to ask, go or walk away
Discovery Call Guide	Agreed agenda, questions for this prospect, the cost of doing nothing, the next step
Discovery Call Recap	Problem and cost in their words, decision process, open questions, next step
Bid/No-Bid Decision	Is it real, can we win, is it worth it, gates, cost of writing, your go or no-go
Consulting Proposal	Their situation, the diagnosis, approach by phase, relevant experience, options, next step
Pricing Options	One to three real options, prices from your numbers, the value in their numbers
Proposal Deck	Ghost deck with action titles, summary first, a read from the client's chair
Proposal Follow-Up Plan	Walk-through booked, shared next steps, two useful follow-ups, an easy no
Objection Response	The concern under the objection, an exploring question, a reply from real proof

Claude pour les commerciaux : 29 skills Claude

29 skills en français pour le métier commercial B2B, dans l'ordre d'une affaire et d'une semaine : préparer ses comptes et cartographier les décideurs, prospecter avec moins de messages et de meilleurs messages, préparer et mener les rendez-vous, écrire comptes rendus, fiches CRM et emails récapitulatifs, rédiger propositions, devis et relances, préparer la négociation et conclure, puis piloter son pipe, son prévisionnel et sa semaine. Pour les ingénieurs commerciaux, ingénieurs d'affaires, KAM, technico-commerciaux et managers commerciaux. Claude prépare et contrôle à partir de ce que vous collez (notes, export CRM, grille tarifaire) : il n'invente aucun prix, chiffre ni fait sur un client, et c'est vous qui signez et envoyez chaque message.

Read the pack. Install: /plugin install fr-commerciaux-pack@polar-bear-skills.

Skill	What it does
Fiche compte	Fiche d'une page sourcée, inconnues marquées, trois questions
Cartographie des décideurs	Carte des rôles, contacts manquants, prochaine prise de contact
Plan de compte	Enjeux, opportunités, objectifs, plan d'actions, revues
Plan d'action commercial	Segmentation ABC, objectifs SMART, actions, calendrier
Liste de prospection	Brief, 10 à 20 comptes choisis, une raison par compte, contrôle CNIL
Raison d'écrire	Trois raisons possibles, points à dire, raison retenue
Message de prospection	Email ou message LinkedIn en vouvoiement, relu, à réécrire
Trame d'appel de prospection	Ouverture, raison, questions, réponses aux refus, message vocal
Préparation de rendez-vous	Objectif, avancée visée, déroulé, avancée de repli
Guide de découverte client	Questions SPIN, grille BEBEDC, points à apprendre
Argumentaire CAP	Caractéristique, avantage, preuve par besoin exprimé
Traitement des objections	Registre des objections, réponse CRAC, question de fond
Compte rendu de visite	Compte rendu lisible sur téléphone, engagements, prochaine étape
Fiche client CRM	Champs à mettre à jour, tableau avant et après
Email récapitulatif de rendez-vous	Situation comprise, engagements, prochaine étape datée
Brief de proposition	Demande, critères, faits sourcés, hypothèses, angle
Proposition commerciale	Synthèse, réponse, déroulé, investissement, prochaine étape
Devis commercial	Lignes à partir de vos prix, calculs contrôlés, mentions à vérifier
Cas client	Paragraphe de 120 à 180 mots, version courte, accord à obtenir
Relance de devis	Trois relances datées, chacune avec un apport neuf
Opportunités en sommeil	Affaires silencieuses, raison d'écrire ou clôture, mise à jour du pipe
Préparation de négociation	Objectifs, limite, MESORE, zone d'accord estimée, intérêts
Plan de concessions	Monnaies d'échange, ordre, formulations « si vous, alors nous »
Plan d'action mutuel	Étapes datées des deux côtés jusqu'à la signature
Revue de pipe	Affaires par étape, preuves, trous de qualification, une action
Prévisionnel des ventes	Engagé, probable, possible selon les preuves, écarts, risques
Rapport d'activité commercial	Synthèse de la semaine, signaux, aide et décisions attendues
Organisation de la semaine commerciale	Semaine en blocs, trois affaires à faire avancer, renoncements
Bilan d'affaire gagnée ou perdue	Faits du cycle, raisons du client, ce que vous changez

Claude pour les entretiens annuels : 20 skills Claude

20 skills en français pour piloter la campagne d'entretiens annuels et l'entretien de parcours professionnel, dans l'ordre où les RH la mènent : comprendre la réforme et cadrer la campagne, informer le CSE et poser les règles RGPD, outiller les managers avec des trames courtes, un référentiel de compétences et un guide, contrôler les comptes rendus et traiter les évaluations contestées, puis prouver les entretiens tenus, relier les besoins à la formation et tirer le bilan. Pour les RRH, DRH, chargés RH, responsables formation et consultants RH. Les deux entretiens restent séparés de bout en bout, chaque point juridique cite sa source officielle, et Claude ne note, ne classe ni ne devine rien sur une personne : les managers remplissent, apprécient et signent.

Read the pack. Install: /plugin install fr-entretiens-pack@polar-bear-skills.

Skill	What it does
Note sur la réforme du parcours professionnel	Note d'une page, questions pour le juriste, actions RH datées
Note de cadrage de campagne	Finalité de chaque entretien, salariés concernés par cas, rôles, règles de données
Rétroplanning de campagne	Calendrier semaine par semaine, charge par manager, jalons de relance
Note d'information au CSE	Note au CSE, questions à anticiper, point juriste
Règles RGPD des entretiens	Données autorisées et interdites, conservation, accès, pseudonymisation
Messages de campagne	Lancement, note aux managers, convocation, relances, clôture
Trame d'entretien annuel	Trame courte en miroir, « pourquoi cette question », mention d'information
Trame d'entretien de parcours professionnel	Trame sans évaluation, variantes par cas, zone de signature
Trame d'entretien forfait jours	Rubriques charge, organisation, équilibre, rémunération, suites
Référentiel de compétences	Niveaux en comportements observables, exemples de preuves
Guide des objectifs SMART	Règles d'écriture, exemples avant et après, liste de contrôle RH
Guide manager de l'entretien annuel	Déroulé, règles, ce qu'on n'écrit jamais, quand appeler les RH
Compte rendu d'entretien annuel	Modèle, consignes aux managers, grille de relecture RH
Compte rendu d'entretien de parcours professionnel	Modèle du document écrit, preuve de remise, contrôle avant archivage
Revue d'une évaluation contestée	Chronologie, faits face aux observations, options, réponse à valider
Registre des entretiens professionnels	Une ligne par salarié, échéances, preuves, alertes
État des lieux récapitulatif	Vérification des preuves sur huit ans, signal à faire valider
Synthèse des besoins de formation	Besoins regroupés par compétence et par équipe, priorités proposées
Fiche de financement de la formation	Voie possible par besoin, pièces à réunir, questions pour l'OPCO
Bilan de campagne	Plan face à la réalité, questions de trame, trois changements

Claude pour le recrutement : 32 skills Claude

32 skills en français pour recruter en droit français, dans l'ordre du recrutement : cadrer le besoin avec le manager et fixer la fourchette salariale, écrire l'annonce et construire le sourcing, faire lire chaque candidature par une personne, mener des entretiens structurés et contrôler la non-discrimination, décider sur preuves et répondre à chaque candidat, préparer la promesse, l'intégration et la période d'essai, tenir le travail client des cabinets et des agences d'intérim, puis poser le socle RGPD, IA et pilotage. Pour les chargés et responsables de recrutement, RRH, consultants en cabinet, responsables d'agence d'intérim et managers qui recrutent. Claude prépare les critères, les questions et les messages ; une personne lit chaque candidature, remplit chaque grille et décide pour chaque candidat, et Claude ne trie, ne classe ni ne note jamais une personne.

Read the pack. Install: /plugin install fr-recrutement-pack@polar-bear-skills.

Skill	What it does
Brief de recrutement	Questions de cadrage, critères indispensables et formables, brief d'une page à signer
Fiche de poste	Missions, résultats attendus, compétences observables, étape d'évaluation de chaque critère
Fourchette salariale	Fourchette tirée de vos données, éléments de rémunération, réponses prêtes au candidat
Processus de recrutement	Carte des étapes, critère par étape, délais de retour, méthodes annoncées aux candidats
Annonce de recrutement	Annonce avec le poste réel, salaire, lieu et télétravail, contrôle des mentions
Plan de sourcing	Répartition des canaux, entreprises cibles, objectifs hebdomadaires, ce qu'on arrête
Recherche booléenne	Synonymes, chaînes large et étroite, journal d'essais, liste d'exclusion
Message d'approche	Premier message, deux relances, version courte, phrase d'information RGPD
Programme de cooptation	Message aux salariés, règles de prime à remplir, même processus pour les cooptés
Grille de lecture des CV	Grille vierge par critère, protocole de lecture, informations à masquer
Trame de préqualification	Questions de preuve, appel posé de la même façon à tous, règles automatiques à revoir
Mise en situation professionnelle	Exercice court tiré du poste, consignes au candidat, guide d'observation
Guide d'entretien structuré	Critères par intervenant, déroulé minuté, relances fixes, règles de notes
Questions d'entretien STAR	Questions comportementales et situationnelles, relances STAR, questions interdites
Contrôle de non-discrimination	Relecture ligne par ligne, formulation neutre, décision pour chaque ligne
Grille d'évaluation d'entretien	Formulaire vierge à niveaux de preuve ancrés, case de notes, aucun total
Formation des recruteurs à la non-discrimination	Séance de 45 minutes, fiche mémo, trace de la session
Débrief de recrutement	Ordre du jour, revue des preuves par critère, compte rendu de la décision
Prise de références	Accord du candidat, questions liées aux critères, modèle de note
Plan de communication candidat	Promesse de réponse par étape, convocation, suivi pendant le préavis
Réponse négative au candidat	Message par étape, script d'appel pour les finalistes, mention de conservation
Promesse d'embauche	Choix entre offre et promesse, courrier sur conditions validées, clauses pour un juriste
Plan d'intégration	Avant l'arrivée, premier jour, premier mois, rapport d'étonnement, référent
Suivi de la période d'essai	Calendrier des points, trames de bilan sur faits, conditions de renouvellement
Prise de commande intérim	Fiche de commande, motif de recours, caractéristiques du poste, questions au client
Conditions d'intervention du cabinet	Conditions en langage clair, synthèse d'une page, clauses pour un juriste
Présentation de candidat au client	Accord du candidat, faits par critère, disponibilité, aucune note
Point d'avancement client	Activité par étape, retours du marché, décisions demandées au client
Notice d'information des candidats	Mentions RGPD en langage simple, méthodes annoncées, usage de l'IA décrit
Durées de conservation des candidatures	Tableau par catégorie de données, durée, point de départ, responsable
Charte IA du recrutement	Usages permis et interdits, relecture humaine nommée, questions aux éditeurs
Tableau de bord recrutement	Délais, taux de passage, sources, postes bloqués, par poste et par canal

Claude pour les RH : 32 skills Claude

32 skills en français pour tenir toute l'année RH en droit français, dans l'ordre où le métier se vit : utiliser Claude sans risque avec une charte IA, la pseudonymisation et le registre RGPD, piloter l'année sociale avec le calendrier social, le registre des obligations, la veille et l'index égalité, recruter et intégrer de la fiche de poste à la période d'essai, mener l'entretien de parcours professionnel et le plan de développement des compétences, tenir le dialogue social et le CSE, suivre la santé, les absences et la protection sociale, recueillir les signalements et mener les enquêtes, puis conduire la discipline et la fin de contrat. Pour les RRH, DRH, chargés RH, HRBP, gestionnaires RH et paie, et toutes les personnes qui font les RH sans service RH. Claude rédige et structure, une personne décide : chaque point de droit est vérifié par un juriste, chaque décision sur un salarié est prise et signée par une personne nommée, et rien de nominatif n'entre dans Claude sans base RGPD ni pseudonymisation.

Read the pack. Install: /plugin install fr-rh-pack@polar-bear-skills.

Skill	What it does
Charte d'usage de l'IA	Usages autorisés et interdits, données à ne jamais saisir, vérification humaine, formation, questions pour l'avocat
Pseudonymisation avant Claude	Contrôle de la base RGPD, liste des données identifiantes, document pseudonymisé, table de correspondance gardée hors de Claude
Fiche de registre RGPD RH	Finalité, base légale, données, destinataires, durées de conservation, questions pour le DPO
Calendrier social	Douze mois d'échéances, préparation et responsable par ligne, source datée, mois surchargés
Registre des obligations RH	Obligations selon votre effectif, preuves en place, écarts classés, plan de correction
Note de veille sociale	Ce qui change, pour qui, texte source, impacts sur vos process, actions, questions pour le juriste
Index égalité et transparence salariale	Données préparées pour Egapro, petits groupes masqués, écarts en questions, fourchettes par niveau
Fiche de poste	Finalité, missions, activités, compétences, fourchette, version annonce sans critère discriminatoire
Promesse d'embauche	Choix offre ou promesse pour décision, courrier, clauses pour le juriste, contrôle de cohérence
Parcours d'intégration	Plan de J-15 à J+90, formalités à confirmer, livret d'accueil, rapport d'étonnement
Suivi de la période d'essai	Objectifs observables, dates de points, date limite de décision, courriers après décision
Entretien de parcours professionnel	Calendrier par salarié, convocation, trame des thèmes de la loi, compte rendu, état des lieux
Plan de développement des compétences	Besoins, actions obligatoires ou de développement, financement à confirmer, calendrier, éléments CSE
Plan d'accompagnement individuel	Faits datés sur le travail, objectifs SMART, soutien, points de suivi, qui décide
Ordre du jour du CSE	Points d'information et de consultation séparés, documents par point, date d'envoi
Dossier d'information-consultation du CSE	Objet et base, informations écrites, calendrier et délai, questions attendues, recueil de l'avis
Procès-verbal du CSE	Trame pour le secrétaire, engagements de l'employeur, réponses motivées
Document unique (DUERP)	Unités de travail, risques, mesures, actions datées, version conservée, accès
Politique congés et absences	Congés payés, congés pendant un arrêt, congé de naissance, plancher légal et ajouts, réglages de paie
Suivi d'un arrêt maladie	Étapes et dates, contact convenu, organisation, retour, questions pour la paie
Aménagement de poste	Date de la demande, préconisations, options, décision motivée, courrier, revue
Note mutuelle et prévoyance	Ce que couvrent vos contrats, dispenses, démarches, questions pour l'assureur, FAQ salariés
Recueil d'un signalement	Trame du premier entretien, note de recueil, référence sans nom, routes possibles
Procédure de signalement	Canaux, destinataires, accusé de réception et délais, confidentialité, protection
Plan d'enquête interne	Périmètre fait par fait, enquêteurs, ordre des auditions, questions ouvertes, registre des pièces
Rapport d'enquête interne	Une section par fait, pièces citées, faits établis ou non, index des pièces
Règlement intérieur	Les trois contenus autorisés, échelle des sanctions, droits de la défense, étapes d'adoption
Procédure disciplinaire	Sanctions possibles, délai pour engager, convocation, entretien, notification, rôles séparés
Courriers disciplinaires	Convocation à entretien préalable, notification de sanction, contrôle des dates
Lettre de licenciement	Convocation, préparation de l'entretien, lettre énonçant les motifs, contrôle des délais
Rupture conventionnelle	Calendrier des entretiens, rétractation et homologation, points de la convention, questions
Départ d'un salarié	Liste du préavis au dernier jour, documents de fin de contrat, accès retirés, archivage

Claude for Networking on LinkedIn: 31 Claude Skills

31 Claude skills for winning clients through the people you already know, from your own network to warm introductions, in seven stages: write your networking brief, your ideal client fit criteria and the line a contact can repeat; map your own network from your own LinkedIn data export, by fit to the brief and by closeness, down to a shortlist you choose by hand; research each person from public sources with a source for every fact; pick a reason to write that is useful to them and prepare the points you write from; tend past clients with no-ask check-ins, after-action reviews and approved case studies; ask for one specific introduction and make the introduction easy to forward; then keep a weekly rhythm with a run of ten, a follow-up tracker, a private log and a monthly review. For consultants, advisers, fractional executives, founders and owners who sell their own expertise. Claude helps you see your own network and prepare each conversation: you choose every person, write every word and send every message yourself, and nothing is scraped, automated or sent for you.

Read the pack. Install: /plugin install networking-on-linkedin-pack@polar-bear-skills.

Skill	What it does
Networking Brief	Who you help, the problem you solve, what you want help with now, who you would like to meet, a good introduction, who is not a fit
Ideal Client Profile	Fit criteria as situations, roles and triggers, signals you can read in a connections list, poor-fit signs, fit questions
Elevator Pitch	One or two sentences a contact can repeat, the problem in the client's words, three versions to test, words to drop
Five-Minute Favor List	What you can give in five minutes, who it suits by situation, what you will not offer, a log with no scorekeeping
LinkedIn Data Export Guide	Request steps from LinkedIn's help page, which files to use and leave out, where the file lives, column cleanup, when to delete it
Network Fit Map	Each connection read against the brief, the visible match and its reason, fit left for you to set, a fit floor, a cap per company
Closeness Tiers	A first estimate from your own message exchanges, four tiers in your own words, every tier corrected by you
Dormant Ties List	People you once exchanged with often and lost touch with, the thread to pick up, what to research, the reason to reconnect
Hand-Picked Shortlist	About 10 names you choose, your reason for each, fit and tier as you set them, company cap checked, names set aside
Person Research Brief	Public facts about one person's work, each with a source and date, unknowns stated, what you share, open questions
Trigger Event Scan	Recent public events with date and source, which one is worth a congratulation, what is too old or too private
Coffee Chat Prep	What you know (sourced), three questions you want answered, one thing to offer, what you will not pitch, how to close
Reason to Write Picker	The five reasons, which fits this person, why it is useful to them, the reasons that would be a pitch in disguise
Talking Points	2 or 3 sourced points for the chosen reason, nothing pushed, no message assembled
Message Checklist	Your own message checked line by line against the checklist, flags only, no rewriting
Grammar Check	Grammar, spelling and punctuation fixes only, each change shown before and after, tone and length untouched
Past Client Reconnect List	Past clients from your own records, last real exchange, what has changed, the thread to pick up, no ranking by value
Client Check-In	A no-ask conversation plan, what changed, one useful thing to bring, questions, what you will not sell, a note to log
Client After-Action Review	With the client: what was meant to happen, what happened, why, what to keep and change, what they want next
Client Case Study	A short case from an interview, the client's approval of naming and numbers, a sourced figure list, a one-page version
Client Relationship Map	Who you know inside a client, two-way dependencies, who else faces the problem, facts separate from guesses
Introduction Ask	When to ask, one specific introduction tied to the brief, the easy way to say no, what you offer back, what not to say
Forwardable Intro Blurb	A short note the introducer can forward unedited: who you are, why this person, what you would ask, how to decline
Double Opt-In Introduction	Two separate permission notes, what each side gains, the introduction once both say yes, a graceful line for a no
Shared Introduction List	Your brief shared with a friend or partner, their people added against it, an owner column, what stays private, how to retire it
Partner Agreement	Each side's work, who each introduces to the other and why, how introductions and loop closing work, fee questions for an adviser, review date
Thank-You Note	A thank-you within days, what happened next (only what may be shared), a give back, a reminder to update the introducer
Run of Ten Plan	This week's run of about 10 people, reason and status per person, what is ready, what waits for research
Follow-Up Tracker	Replies due, one polite follow-up and when, when to stop, times found in your calendar, threads found in your inbox
Personal CRM Log	Who you spoke to and when, what they need, what you promised and by when, next touch date, facts only
Monthly Network Review	Where introductions and work came from, which reasons got replies, promises kept and open, gaps, the brief updated

UX Research with Claude: 32 Claude Skills

32 Claude skills for planning, recruiting, running, synthesising and sharing user research, from the research plan to the repository, in seven stages: plan the study with what is already known, the assumptions that carry the risk, the research plan, and a check on any "synthetic user" answer offered instead of real people; recruit and consent real participants with a recruitment brief, a screener, an informed consent form, a data handling plan, an incentive plan and a participant database; write the guides for interviews, moderated and unmoderated usability tests, benchmarks, surveys and diary studies; run and capture sessions through contextual inquiry, accessible sessions, AI feature studies and same-day debriefs; synthesise with every quote kept through thematic analysis, usability findings, survey analysis, insight statements and an evidence trace audit; turn findings into a journey map, jobs to be done statements and an opportunity solution tree; then share and reuse them in a readout, an action tracker, repository entries and a tagging taxonomy. For designers who run their own research, UX researchers, and design leads who defend research time. Claude plans, organises and synthesises what real people said and did, with every insight traced to a quote or an observed session; it never invents a participant, a quote, a finding or a metric, and it never stands in for a user.

Read the pack. Install: /plugin install ux-research-pack@polar-bear-skills.

Skill	What it does
Desk Research Summary	What is already known with source and date, what is stale, open questions, what not to research again
Assumption Map	Assumptions placed by importance and evidence, risky unknowns to research first, what a skipped study puts at risk
UX Research Plan	Decision informed, research questions, method and why, sample, timeline, roles, risks, what it will not answer
Synthetic User Check	Each synthetic claim matched to real evidence, what stays a hypothesis, what is rejected, the real study that would answer it
Participant Recruitment Brief	Who to hear from in behaviour terms, who wastes a slot, quotas, channels, owner, booking tracker, no-show buffer, fraud checks
Participant Screener	Behaviour and recency questions, hidden qualifying answers, decoys, disqualifiers, quotas, answer key for fit to the brief
Informed Consent Form	Plain-language information sheet, consent items, remote and verbal script, accessible version
Research Data Handling Plan	Data inventory, minimum to collect, storage, access, anonymise steps, special category flags, deletion dates
Participant Incentive Plan	Incentive per study type with amounts left blank, payment method and timing, no-show rules, questions for finance
Participant Database Plan	Minimum fields, consent to recontact, contact limits and rest periods, opt-out and deletion, access, contact log
User Interview Guide	Research questions mapped to interview questions, story openers, probes, time budget, leading-question check
Usability Test Plan	Test goals, task scenarios with success set in advance, think-aloud, moderator script, observer grid, pilot
Unmoderated Test Plan	Self-explaining tasks, success per task, in-tool screener, attention checks, device pilot, what not to test this way
Usability Benchmark Study	Same tasks each round, task success, time, SEQ and SUS defined before data, baseline, re-run date
UX Survey Design	Decision served, one construct per question, neutral wording, scales, order, pilot, what it can and cannot say
Diary Study Plan	Behaviour over time, entry prompts, cadence, length, reminders, drop-off plan, onboarding call, coding plan
Contextual Inquiry Plan	Where and when to observe, apprentice stance, what to watch, note grid, site permissions, debrief per visit
Accessible Research Session Plan	Recruiting disabled and older participants, access needs in advance, their own assistive technology, accessible consent, adjustments
AI Feature User Study	Current mental model, expectations, tasks on real inputs, wrong-answer scenarios, trust and correction checks, Wizard of Oz option
Interview Debrief Notes	Same-day notes per session, verbatim quotes with timestamps, observation vs interpretation, surprises, next questions
Thematic Analysis	Codebook, codes with quotes and participant ids, themes with counts, counter-examples, single-voice observations
Usability Test Findings	Did vs said per task, completion with and without help, issues by severity, rainbow sheet, clips to pull
Survey Results Analysis	Who answered, cleaning log, frequencies with base sizes, cross-tabs where the base allows, open-text coding, limits
Research Insight Statements	Five to nine "want X but do Y because Z" insights with quotes, counts and confidence, confirmations apart
Evidence Trace Audit	Every claim traced to a quote, session or data row, flags for untraced, thin, misquoted or synthetic claims
User Journey Map	Stages, actions, thoughts in participants' words, feelings, pain points, each cell tagged to evidence, gaps marked
Jobs to Be Done Statements	Jobs with situation, motivation and outcome, job stories, switching forces, each tied to quotes
Opportunity Solution Tree	Outcome, opportunities from interviews, ideas per opportunity, assumption test for each, branch to explore next
Research Readout Deck	Decision first, three to five insights with quote and count, what we did not learn, recommendations, the decision asked
Research Action Tracker	Each recommendation with owner, decision and reason, date, evidence, follow-up check, what changed
Research Repository Entry	Atomic entries (experiment, fact, insight, recommendation), conditions and date, anonymised quote, tags, review date
Research Tagging Taxonomy	A short set of broad tags with definitions, rules for new tags, owner, a label test, review cadence

Claude for Winning Proposals: 31 Claude Skills

Claude for Winning Proposals: 31 Claude Skills for winning the work when clients have AI too, following one deal from the first qualification to the win/loss review. Qualify with MEDDIC and map the buying committee, decide bid or no-bid, read the AI-written brief and prepare the discovery call, turn the call into their problem in their words, shape good-better-best options, a fee structure and a MoSCoW scope, write the proposal, the win themes and the statement of work, red-team it and walk them through it, answer the "AI could do this" objection honestly, then follow up, help them decide and learn from the result. For founders, partners and consultants who pitch for their own work.

Read the pack. Install: /plugin install winning-proposals-pack@polar-bear-skills.

Skill	What it does
MEDDIC Qualification	Known and unknown per letter, gaps turned into call questions, a fit note you decide on
Buying Committee Map	Roles in the client's decision, what each needs to hear, who you have not met
Bid/No-Bid Decision	Your written criteria, the facts against each, the shortlist check, a go or no-go with its reason
AI-Written Brief Review	Decisions the client made, generic text, contradictions, missing constraints, questions only they can answer
Pre-Call Research Brief	Public facts with sources, the likely trigger, hypotheses to test, what not to assume
Discovery Call Agenda	A short note sent ahead, the outcomes including "no fit", the consent line, who attends
Discovery Call Questions	A one-page guide by SPIN type, the brief's gaps first, decision questions
Cost of Inaction	What staying put costs in their own figures, timing, what waiting changes
Discovery Call Notes	Their words marked verbatim, facts, figures, your inferences, open questions, next step
Discovery Recap Email	"Here is what we heard", what matters most, what is unsure, next step, an invitation to correct
Problem Statement	Point of view in their words, impact in their figures, why now, out of scope, one How Might We
Issue Tree	Causes that do not overlap, each branch tested or untested, what to check first
Good-Better-Best Options	Three options from your own price list, what each leaves out, no decoy
Fee Structure Choice	Fee models compared for this work, where AI speed changes the math, your choice and why
MoSCoW Scope	Must, should, could and won't, the won't list written out, what moves if budget changes
Consulting Proposal	A short answer-first proposal from your notes, options, proof, AI use, next step
Win Themes	Two or three themes with need, discriminator and proof, the AI-shortlist test
Case Study Paragraph	A matched paragraph and a short version, permission status, approved results only
AI Use Statement	Where AI is used, what people own, data handling, what the client gains, what you will not use it for
Statement of Work	Results, deliverables with acceptance criteria, responsibilities, exclusions, change control
Proposal Red Team Review	The draft read from the client's chair, unsourced claims flagged, an edit list
Proposal Walk-Through Deck	Six to ten slides, their problem first, options side by side, speaker notes, a read version
Proposal Executive Summary	One page: situation, complication, question, recommended option, decision and date
AI Objection Answer	What AI does well here said first, what stays with you, an option using their own AI
Like-for-Like Quote Comparison	Both scopes line by line, what each leaves out, risks, questions for the other firm
Objection Handling Map	The objections at this stage, the question behind each, an honest response, its proof
Negotiation Plan	Walk-away point and alternative, what you trade, concession order, the question before any discount
Mutual Action Plan	Steps to a decision both sides own, an owner and a date per step
Proposal Follow-Up Emails	Two useful follow-ups and a close-the-loop note, drafts you send
Client Decision Brief	A neutral page with the options, including doing nothing or doing it with their own AI
Win/Loss Review	What was meant to happen, what happened, why, where it was decided, what to change